Telusuri Ulasan Pelanggan untuk Hotel di Kerala

Prayana Hotels
3.9/5101 Ulasan
Our stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression. The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience. While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown. That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
Time Square Boutique Hotel & Spa
4.1/5101 Ulasan
I recently stayed at Time Square Hotel and had a mostly enjoyable experience. From the moment I checked in, I was impressed by the helpfulness of the staff. They were attentive and went out of their way to ensure my comfort and convenience throughout my stay. The room itself was lovely – clean, spacious, well-appointed, and comfortable, offering a wonderful retreat after a day of exploring the city. It was evident that the hotel takes great pride in maintaining high standards of cleanliness and guest satisfaction. Breakfast at the hotel was reasonable, with a decent selection of items that catered to different tastes. While it wasn't the most extensive buffet I've encountered, the quality of the food was good, and it provided a solid start to the day. However, my stay wasn't without its issues. The most persistent problem was the constant cold calls from the hotel's spa. Receiving these calls almost daily became quite bothersome. It's something the hotel management might want to reconsider or at least provide guests with the option to opt out of such communications. Additionally, there was an unfortunate incident with one of the staff members who berated me for not informing them in advance that I would be missing the buffet breakfast on one occasion. This abruptness was surprising and not in line with the otherwise excellent service standard set by the rest of the team. In summary, my stay at Time Square Hotel was delightful on many fronts, with commendable staff, lovely accommodations, and reasonable dining options. However, the spa's marketing tactics and the isolated incident with a staff member did mar the overall experience slightly. I hope the hotel takes this feedback into consideration to ensure an even more pleasant and seamless experience for future guests
Hilton Garden Inn Trivandrum
4.5/563 Ulasan
It's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff. Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food. Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home. The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs. My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling. Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence. I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
ILLKKALAM LAKESIDE COTTAGES
4.1/540 Ulasan
We had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us. Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best. Good service through out and personalised care by friendly staff. Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views. The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage. Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us. Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES Thanks once again for serving is the best treat Keep it up 💕🙏😍
Kochi Marriott Hotel
4.4/5100 Ulasan
Marriott's hotels are both good hardware and software, and the price in India is not high. Next to Lulu Supermarket, it is convenient to buy things. The hotel's buffet is very good and the price is very high
Radisson Blu Kochi
3.5/559 Ulasan
We are freely upgraded to Business class room. Room is super spacious but really old. Not a 5 star but 3-4 star acceptable.
Holiday Inn Cochin
3.9/554 Ulasan
I stayed with my wife and daughter, Overall my stay was perfect however I would like to highlight few things can be improved. Restaurant service is slow, food options are great , there were more than enough varieties orin the Buffet we always had the option to order from the Ala carte menu. I would like to say a big thank you to Sangeeta from the buffet restaurant . She was superb, as soon as we entered the restaurant she attends us with a big smile on the face. She know her job very well. Cleanliness- Room cleaning was done every morning when we leave for breakfast. our room cleaning guy Mr. Afazzudhin was the highlight. He always make sure our room is cleaned before we get back from Breakfast. He is a friendly and very professional I would give 5 star for cleanliness. Hassan & Family
The Leela Kovalam, A Raviz Hotel
4.3/577 Ulasan
The Leela, Kovalam is an amazing hotel, which my 11 year old son and I would highly recommend! It is on a cliff top overlooking the Arabian Sea. We upgraded to Club Room, which provides you with access to The Cafe, a restaurant serving Club members complimentary breakfast 7-10:30am and High Tea 5-6pm and additional a La carts chargeable lunch and dinner. The Club room is exceptional, with a balcony with table and chairs overlooking the Arabian Sea, King bed with very comfortable mattress and bedding, fantastic walk in shower, sink and toilet, with all the toiletries. Rooms are cleaned well and the food is wonderful. We ate everything safely with no upset stomached here and the staff were wonderful! We would happily return!
Ambara Suites
3.9/541 Ulasan
This hotel is definitely not a 4-star property as it claims to be. The rooms are surely clean and comfortable, but the positives end there. The service is absolutely appalling. I ordered a coffee but they failed to serve it even in one hour despite reminding them twice. Once after taking shower all the water were overflowing through under the door to bedroom. The breakfast was a joke. There was no buffet and there were only two options - Puri sabzi or toast! They didn't even have tea or coffee ready. After a couple of reminders they finally brought coffee. I gulped it down with a toast and hurried off to check out. Opt for this hotel if you get it cheap but don't be under the delusion that you'll get a 4-star experience!
Adrak Summer Sand Hill Resort Vagamon
2.9/526 Ulasan
Adrak summer sand hill resort is located near pine valley vagamon. The lane leading to pine valley is narrow and also crowded. Lots of small shops have been erected all alongside the narrow lane. Hence you have to take utmost care while driving through this narrow lane before entering the resort. The staff at the reception was courteous. The staff has contacts with local jeep drivers. Hence they'll help you to arrange jeep for local site seeing and for off-road site seeing. There's enough parking space for 10-15 cars. There's a restaurant also inside the resort. It serves both vegetarian and non-vegetarian food. The food is quite decent. Rooms are spacious and kept neat. Geysers are also provided in the bathroom for hot water baths. There are only one or 2 plug points for charging. The plug points are difficult to find out and you'll find it underneath the tv. Also switches are not maintained well and some of the switches don't work properly. Overall the stay at the resort was good. I would definitely recommend this resort if you're visiting vagamon.

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Informasi Travel Lokal

Jumlah Hotel1,232
Jumlah Ulasan24,591
Harga Rata-Rata (Hari Kerja)Rp 1.386.070
Harga Rata-Rata (Akhir Pekan)Rp 1.410.534