Hotel dengan Sarapan Pagi di Cleveland

非常棒的入住體驗，非常古老的建築，讓人感覺到久遠的歷史氣息撲面而來！帶孩子參加音樂節離CIM也就100米吧，真的太方便了！下次有機會一定還會選擇這家酒店的。

酒店裝修很漂亮，爵士老錢風，喜歡藝術壁紙和銅頂燈，房間乾淨衞生，酒店地處克里夫蘭downtown 中心，出行便利，前台工作人員服務態度很好，給的第一個房間靠近車庫有很大的機器噪音，提岀來後立即給我換了一個很滿意的安靜房間

We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...

Good location ,Hotel seemed in a good shape ,clea lines was lacking, either cleaned in a rush .Our washroom floor was not mopped u can tell by bath mat turned black as we wiped the water spill from shower. Emptied the washropm garbage bin and handful of hair in garbage bin.The beds were comfy and clean.The staff were friendly especially the food/catering side.The parking attendant on the other hand was very rude.He sat there on his phone while we struggled to get access into parking lot although we had pre paid for parking. .He seemed annoyed when we asked for help.Not sure what he he is there for .Turned out it was their scanner issue. Parking is extra 20 dollars a night and breakfast buffet was 18 dollars for adult and $ 6 or 8 for kids under 12 .

孩子在凱斯西儲讀書，因此訂了這個酒店。這個酒店在克利夫蘭的城市裡麪，離開凱斯有大概5公里的距離。酒店也位於學校區域，對面就是克利夫蘭州立大學的各種大樓。酒店有較大的停車場，邊上有多個餐飲設施，吃飯比較方便。酒店本身早上備有早餐，簡單有效。酒店本身也就在 Euclid大街上，而凱斯西儲也在同一條大街上，就是開車一路下去，因此交通也很方便。住宿體驗還是不錯的。