Hotel dengan Bar di Cleveland

非常棒的入住體驗，非常古老的建築，讓人感覺到久遠的歷史氣息撲面而來！帶孩子參加音樂節離CIM也就100米吧，真的太方便了！下次有機會一定還會選擇這家酒店的。

Great service great experience

WIFI認證完全不靈，靠前台的特權才能用上，説明酒店管理者外行。設備老化，洗手盆居然還能不下水！實在有損酒店的名聲，也給客人帶來一半的不便。

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

Came for a concert , Hotel was exactly as described. Gave good directions on how to get to venue.

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

房間沒熱水，説要修六天，洗不了澡很麻煩，但是攜程服務很棒，積極主動幫忙溝通，體驗感很好！客服危機公關滿分

RTAの地下鉄駅から徒歩で１０分程度のロケーション。周辺に飲食店が多く夜も人通りがあり外食に便利。朝食付きが良いです。一方で清掃はソファに汚れがあったりマリオット系としては残念です。