Hotel dengan Bar di Cleveland

We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!

WIFI認證完全不靈，靠前台的特權才能用上，説明酒店管理者外行。設備老化，洗手盆居然還能不下水！實在有損酒店的名聲，也給客人帶來一半的不便。

Great service great experience

Came for a concert , Hotel was exactly as described. Gave good directions on how to get to venue.

房間沒熱水，説要修六天，洗不了澡很麻煩，但是攜程服務很棒，積極主動幫忙溝通，體驗感很好！客服危機公關滿分

RTAの地下鉄駅から徒歩で１０分程度のロケーション。周辺に飲食店が多く夜も人通りがあり外食に便利。朝食付きが良いです。一方で清掃はソファに汚れがあったりマリオット系としては残念です。

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...

Good location ,Hotel seemed in a good shape ,clea lines was lacking, either cleaned in a rush .Our washroom floor was not mopped u can tell by bath mat turned black as we wiped the water spill from shower. Emptied the washropm garbage bin and handful of hair in garbage bin.The beds were comfy and clean.The staff were friendly especially the food/catering side.The parking attendant on the other hand was very rude.He sat there on his phone while we struggled to get access into parking lot although we had pre paid for parking. .He seemed annoyed when we asked for help.Not sure what he he is there for .Turned out it was their scanner issue. Parking is extra 20 dollars a night and breakfast buffet was 18 dollars for adult and $ 6 or 8 for kids under 12 .