Hotel dengan Bar di Cleveland

非常棒的入住體驗，非常古老的建築，讓人感覺到久遠的歷史氣息撲面而來！帶孩子參加音樂節離CIM也就100米吧，真的太方便了！下次有機會一定還會選擇這家酒店的。

WIFI認證完全不靈，靠前台的特權才能用上，説明酒店管理者外行。設備老化，洗手盆居然還能不下水！實在有損酒店的名聲，也給客人帶來一半的不便。

Great service great experience

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

Came for a concert , Hotel was exactly as described. Gave good directions on how to get to venue.

房間沒熱水，説要修六天，洗不了澡很麻煩，但是攜程服務很棒，積極主動幫忙溝通，體驗感很好！客服危機公關滿分

行政酒廊有一些零食和水果，種類不多，但比較方便。房間還不錯，早餐也不錯

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This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...