Hotel Dengan spa di Rhine Utara-Westphalia, Jerman

My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.

Nice hotel. 20 minutes by to the centre by team. There is free parking in front of the hotel. The room is big

Stayed as a couple at Club King Double room for 5 nights during the Amphi Festival. Pros: - Unbeatable location, walking distance to everything while not within the Old Town which is way too touristy. Five-minute walk from the train that takes you straight to the airport. - Room 99% soundproof, very private and peaceful (stayed at the Club floor, 6/6). - Amazing bed. - Full-size working desk in the room. - Daytime service very professional, helpful, and friendly. - The Club Floor lounge has it's own very good breakfast buffet (included with the Club rooms at no extra cost - apart from the higher cost of the Club room itself - so you might skip paying extra for the regular breakfast at the restaurant). Also daytime tea with cake and an evening snack are served as well. The snack could become your legitimate dinner if you need it, as there are hot options and appetizers. Amazing view of the cathedral from the Lounge. - The food was amazing. Cons: - The night shift staff is not at the same level as the day shift, so try to resolve your matters during the day. - Some visible wear and tear in the room (not important to me, but might bother some who expect everything to be 100% at this price point). Overall: - Highly recommend, would stay again.

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.

Great location and very near to tram. Room is relatively small and without kettle. Breakfast is average with basic.

Lokasi strategis di sebelah stasiun kereta bawah tanah. Kamar bersih dan luas untuk 2 orang. Jarak yang dapat ditempuh dengan berjalan kaki ke Katedral Cologne dan tempat-tempat wisata di Cologne. Direkomendasikan untuk pelancong yang baru pertama kali berkunjung.