Wonderful hotel in the middle of nature. Close to Kep National Park where you can go hiking. The infinity pool is amazing. The rooms are spacious and rustic. We liked very much.
At a walking distance from the crab market and the entrance of the national park this resort. Restaurant have few options but the staff were very nice to cook for us when we arrived a bit late. Good value for money in general and good wifi to work remotely in the room. Recommended by a friend
I think the service was excellent. the Staff were very friendly. The pool is massive and so beautiful. My friend and I stayed in the mountain view room, but there is a resort behind this resort, so there was music in afternoon so couldn't nap and also a rooster too which woke us up every morning. Kep beach is a 20min walk, so it's suggested to get a tuk tuk for 2 dollars. The onsite restaurant and Bar was perfect too. Our room bathroom isn't 100% concealed as there was a blind, also our bathroom door squeeked noises so when my friend and i used the bathroom it was noisy.
The manager of the hotel was really friendly and chatted with me when I arrived. The other staff members I spoke to in the bar were nice and attentive. The location of the hotel is perfect for the beach and the restaurants nearby. The rooms have large glass doors so you can see the sea from your room easily. The hotel bar has a lot of drinks and a full menu of food and snacks. The room was clean and big - there is a kettle to make tea and coffee. I would definitely stay here again next time I visit Kep. It was a great short stay in Kep Beach!
1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
I stayed at PHKACHAN KEP BOUTIQUE and it was great! It's really near Kep Beach. The rooms were clean and the service was good. The staff were friendly and helped me a lot. I would recommend this hotel to others!
I cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience.
If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well.
Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.
This is our second time to stay at the hotel. The beach directly opposite makes for a lovely morning swim and the hotel is a short walk from the Ekareach bus stop in Kep if you are coming from phnom penh. Staff are friendly and their pool is clean and has a nice view.
Hotel location is good, close to the airport, there are also things to eat around, close to Jinbao City, the hotel sports facilities are more, is a good place for leisure and holiday, recommended stay
Very Good
21 reviews
8.2/10
Price from
Rp 476,535
per night
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9.4/10
Amazing
DDean TooneLovely hotel. Need transportation really as out of town. Quiet with a fantastic pool. Staff are excellent. I would defiantly recommend this hotel.
DDean Toone2nd time of staying at this hotel and a bit of a let down this time. Not sure if new management but everything is run on a very tight budget. The reviews look good but for a hotel that's been open since 2020 and it to have less than 10 reviews that speaks for itself. My last review was not there either so looks like previous ones have been wipped.
Breakfast was included in the price, but choice was very poor. Its either noodles or eggs and toast. That's it. They don't have a fully stock bar to relax in after a long day like it boasts. They do not have any spirits and don't even have any beer. All they have is red wine, and they will only sell you it by the bottle.
Staff are nice pool was nice and room was clean but its a good 2 star at best and certainly not worth the price charge.
To the hotel, suggest you amend your write-up of the hotel as its now misleading on so many fronts.
Sorry, it's not like me to give a negative review but you have a long way to go to be worthy of a better one.
IIanThis is our second time to stay at the hotel. The beach directly opposite makes for a lovely morning swim and the hotel is a short walk from the Ekareach bus stop in Kep if you are coming from phnom penh. Staff are friendly and their pool is clean and has a nice view.
JJura thé bratI cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience.
If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well.
Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.
GGuest UserI think the service was excellent. the Staff were very friendly. The pool is massive and so beautiful. My friend and I stayed in the mountain view room, but there is a resort behind this resort, so there was music in afternoon so couldn't nap and also a rooster too which woke us up every morning. Kep beach is a 20min walk, so it's suggested to get a tuk tuk for 2 dollars. The onsite restaurant and Bar was perfect too. Our room bathroom isn't 100% concealed as there was a blind, also our bathroom door squeeked noises so when my friend and i used the bathroom it was noisy.
GGuest UserThe manager of the hotel was really friendly and chatted with me when I arrived. The other staff members I spoke to in the bar were nice and attentive. The location of the hotel is perfect for the beach and the restaurants nearby. The rooms have large glass doors so you can see the sea from your room easily. The hotel bar has a lot of drinks and a full menu of food and snacks. The room was clean and big - there is a kettle to make tea and coffee. I would definitely stay here again next time I visit Kep. It was a great short stay in Kep Beach!
GGuest UserWe loved our stay in the1 bedroom bungalow a lot. The decorations are very detailed. The owners will do anything to confort and help you. They are very kind. I loved having the washing machine in the room as we travel for long time. One negative point for us we used the sleeping bed in the living room but was not comfortable enough for us. I would book the bungalow with the extra bed(room) if I would come again.
AAnonymous UserAt a walking distance from the crab market and the entrance of the national park this resort. Restaurant have few options but the staff were very nice to cook for us when we arrived a bit late. Good value for money in general and good wifi to work remotely in the room. Recommended by a friend
TTINGHUIThe facilities are a bit old and the breakfast is a bit simple, but the outdoor swimming pool on the beach is very good. There are many night markets and white sands around the beach. The durians and crabs at the night market are very delicious. The three of us spent more than ten dollars to eat, and the barbecue can also bring Come back to the hotel pool to eat, listening to music and blowing the sea breeze is pretty good
GGuest User1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
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