TIEN HAO HAMLET, TIEN THANH COMMUNE, Tien Thanh, Phan Thiet, Binh Thuan Province, VietnamView Hotel Details
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Radisson Resort Phan Thiet Guest Reviews
4.3/5
Very Good
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(19)
Friendly staff(12)
Awesome stay(11)
Negative reviews(2)
ngdphuy
Villa One Bedroom
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Worth staying. The staff are courteous and caring, peaceful ambiance
Response from Property: Dear Duc Phuong Huy,Warmest greetings from Radisson Resort Phan Thiet!Thank you for sharing your positive review of our truly authentic hospitality following your recent stay with us. We are always delighted to learn from our guests. Your endorsement is not only a pleasure to receive but also further motivates our team member to continuously provide outstanding service. Your experience has been shared with all our associates and management team here.We do look forward to receiving you again in the nearest future.Sincerely,Simply DelightfulKien NguyenRooms Division Manager
Tran Rita
Deluxe Room
Stayed in Sep 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The staff is very friendly
Good service, I was given delicious fresh cakes and flowers
The room is clean
the beach is so beautiful and clean
The breakfast is delicious, you should try Vietnamese coffee and Quang noodles.
Response from Property: Dear Tran Rita,Xin chào !Warmest greetings from Radisson Resort Phan Thiet!Thank you for choosing to stay with us. We are delighted to hear that your stay was a truly memorable one and that you found our resort to magical paradise.We are glad that you enjoyed the restaurants, as well as the outstanding food that we served. We hope that you found these experiences to be memorable and enjoyable.Thank you again for your kind words of appreciation for our staff, who always strive to provide a cheerful greeting and a warm smile to our guests. It is feedback like yours that motivates them to continue to deliver exceptional service.Best regards,Simple DelightfulTuan MaiGuest Experience ManagerRadisson Resort Phan Thiết
ALEXEY
Deluxe Room
Stayed in Jan 2025
Couples
9 review
4.7/5
Amazing
Posted on Feb 21, 2025
Enjoyed our stay at the hotel. First time in Radisson, the territory was lovely, breakfasts were more than enough and I got the reservation for a sweet price. Worth trying and staying, felt good there.
Response from Property: Dear ALEXEY,Xin chào !Warmest greetings from Radisson Resort Phan Thiet!Thank you for taking the time to share your positive experience with us. It is always a pleasure to receive such wonderful feedback, and we are delighted to hear that you enjoyed your stay at our property.Your feedback motivates us to continuously improve and deliver exceptional service to all our guests.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable experience at your home away from home.Best regards,Simply DelightfulTuan Mai Guest Experience Manager
Guest User
Deluxe Room
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 18, 2025
If was an amazing stay, quiet little area in Phan Thiet. If you wanted a nice relaxing stay this is the perfect location. Downside it is quite far from
Mui ne and town center.
Response from Property: Dear Guest User,Xin chào !Thank you so much for taking the time to write a review of your recent stay at Radisson Resort Phan Thiet. We are thrilled to hear that you had an amazing experience on our beautiful place.Your satisfaction is the motivation for us to try to provide better and thoughtful services. Although the hotel is located far from the center, we hope that the hotel's offerings, such as the gym, swimming pool, and certain activities intended for children, as well as the private beach, will help to serve you well with our staff is really considerate.We hope that you will visit us again soon and continue to enjoy all that Radisson Resort Phan Thiet has to offer.Thank you for choosing Radisson Resort Phan Thiet for your holiday.Best regards,Simply DelightfulTuan MaiGuest Experience Manager.
Yen
Premium Sea View
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Great accomodation
Response from Property: Dear Yen,Xin chào !Warmest greetings from Radisson Resort Phan Thiet !Thank you for taking the time to share your amazing experience at Radisson Resort Phan Thiet on Trip.com. We are thrilled to hear that your stay with us exceeded your expectations and that you thoroughly enjoyed the experience, the Premium Sea View accommodition.Thank you for highlighting the exceptional service you received from our team. We are happy that you found our services and food to be excellent. Your feedback motivates us to continuously improve and deliver exceptional service to all our guest.Once again, thank you for choosing Radisson Resort Phan Thiet as your destination, and we hope to welcome back soon for another magical experience.Best regards,Simply DelightfulTuan MaiGuest Experience ManagerRadisson Resort Phan Thiết
Mbali Thusi
Executive Suite
Stayed in Jan 2024
Solo travelers
14 review
4.0/5
Very Good
Posted on Feb 27, 2024
The hotel room was beautiful. The hotel had a private beach which unfortunately had litter so I couldn’t swim. The beach area was nice to just relax all day. The hotel also had a heated pool which was nice as Vietnam was a little chilly when I visited. The location really sucks if you want to do the sand dunes. It’s too far and you end up paying way too much on transportation. The breakfast was ok and had a variety of dishes. The coffee could use upgrading. The reception staff were not very friendly or welcoming. Overall the stay was good.
Response from Property: Dear Mbali ThusiXin chào !Warmest greetings from Radisson Resort Phan Thiet !Thank you very much for taking the time to share your thoughtful review of your recent at our resort. We are very sorry to read your feedback, and we appreciate you taking the time to do so.Your feedback has inspired us to re-train the staffs, contingency plans for situations, improving service quality, upgrading facilities.Our sincerest aplogies and we hope you will be back soon so we can make up for you.Respectfully,Simply DelightfulTuan Mai (Mr.)Guest Experience Manager
Tran D.Khoa
Deluxe Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Very Good!
Response from Property: Xin Chao Tran D.Khoa,Thank you for taking the time to share your valuable comment regarding your stay at Radisson Phan Thiet. It's a pleasure to receive positive feedback that would encourage our associates strive to continuously enhance the quality of our services.We look forward to welcoming you back in the nearest future.Sincerely,Simply DelightfulKien NguyenRooms Division Manager
Tsoyka
Villa One Bedroom
Stayed in Jan 2025
Couples
5 review
3.7/5
Posted on Feb 24, 2025
The hotel itself, its territory, infrastructure, the villa where we lived - we liked everything very much. The interior design is stylish, quite minimalistic, attractive. It's not for nothing that bloggers and young people always came there to take beautiful photos.
But outside the hotel it's just awful: destroyed or abandoned houses, piles of garbage everywhere. There are no shops, only small benches. The nearest city Phan Thiet is a 20-minute drive away along the road through wastelands and a cemetery. There are small cafes that look a little dubious surrounded by general poverty and desolation.
Apparently, even before the pandemic, a large-scale construction of a tourist area with amusement parks, a water park, a safari park, restaurants and shops like Vinpearl began there, but all this died out and now stands like a ghost town. There are very few tourists, and in general there are very few people there. The Movenpick hotel is nearby, another Novotel was supposed to be built and a bunch of unfinished housing. In short, in 10 years, if everything is restored, it will be a cool area.
But now I would not recommend going there. There is garbage everywhere, it is simply everywhere, the locals do not care about it at all, they live in it, eat in it ((((.
When you enter the hotel grounds, it is as if you are in another universe - clean, well-groomed, beautiful. But the Vietnamese are not ready for this level of hotel, you can feel it. Their beach (a narrow line in front of the hotel) is poorly cleaned, there is a lot of small garbage in the sand. I am not even talking about the coastline, where a lot of garbage is washed up from the sea, it all lies there.
When you walk along the coast, you are simply horrified by how much garbage there is and how they live in it.
Cuisine: only the buffet breakfasts are tasty, quite varied, since there are not many people in the hotel, there is always enough space for everyone in the morning.
But as for the main menu - complete crap. I don’t know why this is so, it seems like the service, and the presentation, and the products are fresh, but all this is extremely strange in combination and completely tasteless.
We took accommodation with breakfasts and dinners, because we were afraid that we would not find a place to eat nearby. And we did it in vain, because then we sat and choked on this tasteless food.
Dinners are a choice of sets by days of the week, or by cuisine (European, local, etc.). Also on the last day of our stay we decided to celebrate and ordered the most expensive BBQ set of meat and seafood, especially since the waiter praised it so much. Very expensive and very tasteless, we threw half of it away.
In general, the kitchen spoiled the whole impression of this wonderful hotel.
The result: terrible location and absolutely tasteless cuisine (except for breakfasts). We had a villa by the sea - and this made our stay in this hotel.
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6/17
Response from Property: Dear Tsoyka,Thank you for taking the valuable time to share your comment regarding your recent stay with us and bringing those concerns to our attention.Firstly, we appreciate your compliment of hotel facilities and the hotel room stylish design that would bring home away from home. We are also proud of having your beautiful photos of our resort. Secondly, I would like to express my sincerest apologies for the dissatisfaction you have experienced during your stay due to cleanliness of the surrounding area and services at our restaurant. Please rest assured that these comments will be addressed. We will share your feedback with our relevant departments and make the necessary changes. We do hope to have the opportunity to welcome you back in the nearest future, so we can provide a better experience for you.Thank you again for taking time to share your feedback with us.Sincerely,Simply DelightfulKien NguyenRooms Division Manager
Nataliia
Premium Twin Room
Stayed in Dec 2024
Family
7 review
3.0/5
Posted on Feb 1, 2025
+ + + the hotel staff is very friendly. This is one of the best aspects of the hotel. The quality of room cleaning is 4 out of 5. In the last two days of our stay, the room was cleaned at around 4 pm, which is not convenient. The hotel grounds are well-groomed, but the water bodies need improvement. The breakfast is normal but without much variation from day to day. You can punish things for chips, but only 2 per day. This is a nice bonus, although it is not very convenient to wash two things at a time and resent someone else's things being washed first. We were on vacation as a family.
- - - the hotel is located in an undeveloped area. The big minus is garbage. As soon as you leave the hotel, garbage is everywhere. The same problem is on the hotel beach. The hotel employees systematically clean the area of the hotel beach, but the dirt and garbage that is immediately outside the hotel still ends up on the beach and in the water. The hotel administration should solve the causes of this problem, and not just deal with its consequences, which do not stop. That's why I give 2 out of 5 for cleanliness. Cleanliness in the hotel - dirt on the sea. But guests go to the sea first of all! There are swimming pools and clean rooms all over the world. The sea and the beach are the main thing! Another minus is that there are no entertainments and activities in the hotel. The only entertainment was the New Year's show, which made a positive impression, we were lucky that we caught it, because we left the hotel on January 29. All other days - no entertainment. There is no transfer to the city. Despite the fact that there is nothing to entertain in the hotel, the issue of a free transfer to the nearest city has not been resolved. You have to get there yourself by bus (which is very inconvenient) or by taxi, which is relatively expensive. The minibar in the rooms is paid, water is free. If you bring a bottle of water from the room to the restaurant, they will count it and ask you to pay at the restaurant price. Also, if you buy a drink outside the hotel (in the hotel restaurant the price is three times more expensive than in the shop across the street), you will also be asked to pay for it. Such unpleasant trifles and attitude towards guests spoils the whole impression of the hotel. In general, we can conclude that the hotel administration should not only train the staff, who work very conscientiously and are very friendly, but also pay attention to management and solving pollution problems, active recreation and review the pricing policy considering the location of the hotel. I do not plan to return. Thanks to the service staff!
Original TextTranslated by Google
Response from Property: Dear Natalia,Thank you for taking the valuable time to share your comment regarding your recent stay with us and bringing those concerns to our attention.Firstly, thank you for recognizing our friendly team members.secondly, please accept my sincerest apologies for the dissatisfaction you have experienced during your stay due to the surrounding beach condition and cleanliness. Please rest assured that these issues will be addressed. We will share your feedback with our associates and make the necessary changes. We do hope to have the opportunity to welcome you back in the nearest future, so we can provide a better experience for you.Thank you again for taking time to share your feedback with us.Sincerely,Simply DelightfulKien NguyenRooms Division Manager
王蓉_王蓉
Deluxe Room
Stayed in Dec 2024
Travel with friends
18 review
3.2/5
Posted on Jan 12, 2025
The location is too far from the main tourist attractions and there are no activities around. The room is clean, but the towels are dirty and the toilet flushes poorly, the swimming pool is very dirty. The reception staff is friendly, the pool staff is friendly, but the restaurant staff at lunch and dinner hours are not friendly. No food advice for guests. The breakfast is good, but the lunch and dinner are of poor quality, especially if you book a room for 3 meals. The Vietnamese food is not outstanding and too salty, the western menu has strangely small main dishes. The main plus point is the clean beach. And the common space is very good and beautiful, but many of the furniture in the room is degraded but not well maintained. There are no bags for guests to go to the beach. The biggest minus point is that there is NO DESK, either in the room or in the lobby or any other space. Can't work in the room because there is no high table, the staff asked to work in the restaurant while everyone was eating and joking, in general, if the price is cheap, it's ok, but if the price is high, you shouldn't come!
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Response from Property: Dear 王蓉_王蓉,Xin chào !Thank you for taking the time to share your feedback about your experience at our hotel. We greatly appreciate your comments.We apologize if there was anything that did not meet your expectations during your recent stay. Your feedback is a great source of motivation for us to continually improve our service quality.If there are any specific issues you would like to address or if you need further assistance, please do not hesitate to contact us directly. We very much hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Thank you once again, and we hope to see you soon.Best regards,Simply DelightfulTuan MaiGuest Experience Manager
kevinoscar
Villa One Bedroom
Stayed in Nov 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Very relaxing, beautiful environment
It is best to keep all valuables safe
Delicious and diverse breakfast
Original TextTranslated by Google
Response from Property: Dear kevinoscar,Xin chào !Warmest greetings from Radisson Resort Phan Thiet!Thank you for taking the time to share your positive experience with us. It is always a pleasure to receive such wonderful feedback, and we are delighted to hear that you enjoyed your stay at our property.Your feedback motivates us to continuously improve and deliver exceptional service to all our guests.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable experience at your home away from home.Best regards,Simply DelightfulTuan Mai Guest Experience Manager
Chentonglei-HRX
Premium Room
Stayed in Jul 2024
Family
11 review
4.7/5
Amazing
Posted on Aug 27, 2024
The room is clean and tidy, and the details are stylish! The service staff is very thoughtful. It happened to be the child's birthday that day, and the hotel specially prepared a small cake. It was full of details and was great!
Original TextTranslated by Google
Response from Property: Dear Chentonglei-HRX,Xin chào !Warmest greetings from Radisson Resort Phan Thiet!Thank you for taking the time to share your positive experience with us. It is always a pleasure to receive such wonderful feedback, and we are delighted to hear that you enjoyed your stay at our property.Your feedback motivates us to continuously improve and deliver exceptional service to all our guests.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable experience at your home away from home.Best regards,Simply DelightfulTuan Mai Guest Experience ManagerRadisson Resort Phan Thiết
Maksim
Premium Sea View
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jan 15, 2025
The hotel itself is good, but the location is just crap. There are no normal cafes nearby. Opposite the hotel there is a bike rental at inflated prices for dead bikes.
The beach is nothing special and this is willingly hidden by the hotel.
It takes about 30 minutes by taxi to get to normal restaurants. So think carefully before going there. This is not Turkey, where you can sit in a hotel.
Original TextTranslated by Google
Response from Property: Xin Chao Maksim,Thank you for taking the time to share your valuable comment regarding your stay at Radisson Phan Thiet. It's a pleasure to receive positive feedback that would encourage our associates strive to continuously enhance the quality of our services and hotel facilities.We look forward to welcoming you back in the nearest future.Sincerely,Simply DelightfulKien NguyenRooms Division Manager
Vo
Premium Twin Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 19, 2025
The reception staff is irresponsible and disregards customers. Very rude.
Original TextTranslated by Google
Response from Property: Hello Mr./Ms. Vo,
Thank you for choosing Radisson Resort Phan Thiet and taking the time to share your experience at our hotel.
First of all, please allow us to apologize to you for the incomplete experience related to the error on the booking form from the booking partner. After being informed by the booking partner, the hotel has responded to n*** when checking the room order with the relevant parties. At Radisson Resort Phan Thiet, customer satisfaction is always the top factor in the hotel's operating standards. Your comments will be a valuable motivation to help us continuously improve our quality to bring the best services.
We hope to have more opportunities to welcome you back and bring you better experiences.
Best regards,
Nguyen Thi Kien
Accommodation Manager
Ren55
Villa One Bedroom
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 8, 2024
A very clean and beautiful hotel. All the staff were really kind and I was really happy that they helped me with my birthday surprise. They explained our requests carefully and the guards were also friendly and helped me get coconuts. I would definitely like to stay at this hotel again. It was a great memory. Thank you.
Original TextTranslated by Google
Response from Property: Dear Ren55,Xin chào !Warmest greetings from Radisson Resort Phan Thiet!Thank you for taking the time to share your positive experience with us. It is always a pleasure to receive such wonderful feedback, and we are delighted to hear that you enjoyed your stay at our property.Your feedback motivates us to continuously improve and deliver exceptional service to all our guests.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable experience at your home away from home.Best regards,Simply DelightfulTuan Mai Guest Experience ManagerRadisson Resort Phan Thiết