The hotel service, location and cleanliness are all excellent except for the wi-fi or poor internet connection.
I booked a De Luxe hotel for my parents who are seniors so they can relax and enjoy watching fave movies, series, browse internet while resting and most importantly that we can easily connect to check them thus, the room has a poor wifi connection.
Both were unable to use wifi during their 5 day stay and need to use their own data. They can connect to hotels wifi but need to go near the room door, least expected to a De Luxe Room.
We were expecting that they will have a good wifi connection as its a De Luxe Room and an expensive room.
Kindly improve your internet connection especially to your senior guests who wish to chill and relax only and can no longer use other amenities for their safety.
Thank you.
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