Suzhou Baodai Bridge International Hotel

My card for the elevator stopped working. Staff were not willing to help me, and after 10 min finally I demanded someone come with me. They di don't fix it, instead, I had to find people one after another, and nobody could help for 30min. During this time, reception said my card was working, but it was not, then someone accompanied me to the elevator, realized I could no use the elevator as my card was not working, walked back with me, got another person who said card was OK, but then was not, again walk to elevator with another person... nobody wanted to give me a new card. AT some point I lost it and simply took a card from one of the workers and walked off with their card - which was working. During this time, I spend 1 hr waiting for hotel personal to let me into a room and give me a new card -wich they refused without letting me into my room, where I lived before for 2 days. It was terrible service. Do NOT go there. They were rude, unhelpful, and cannot solve basic problems like replacing my room key card with a new one.

Not bad. Near to meeting location

自駕出行首選，房間滿意，酒店高檔，早餐豐富，健身游泳都可以使用，價格還不貴。 感謝前台唐經理，熱情耐心，為我們提供了許多便利。

早餐 9 點半收餐，卡點到，東西已經收拾得差不多，眼疾手快搶了幾塊蛋糕給孩子。詢問能否盛碗粥，服務員態度還不錯，去後廚問了説已經倒掉了，那時候是 9 點 38 分。後面再詢問能否打包一份，沒有迴應，主動詢問後告知已經收餐。 我們每到一個酒店第一件事就是詢問早餐時間，我們辦理入住聽到的是 10 點半。致電前台，説不可能這麼回答。既沒有安撫客人的心情，也沒有實際的解決方法。最後餓着肚子退房了。 這還是 600 多的房間，我加了 50 的早餐接近 700，還不如加點錢住艾美，780 含雙早，菜品多態度還好啊！

環境還可以，樓下有游泳館很乾凈，感覺不錯的，尤其是游泳館，非常Nice，自助餐也不錯，

酒店靠近運河，離寶帶橋非常近，不管早上還是晚上散步景色都是很美的，尤其是晚上運河夜景特別美。酒店的位置很好，交通超級方便。再來説下酒店，酒店大堂很氣派，挑高比較高。房間值得一説，挺家庭化的裝修，輕奢感，空間很舒適，我很喜歡。早餐品種豐富，特別是那一碗現拉手工拉麪，味道棒棒噠。