Canadas Best Value Inn and Suites Summerside

Best place to stay at Hands down, staff are amazing, very easy to deal with, friendly and helpful. You won’t find a cleaner motel (I am a housekeeper, take it from me). All amenities provided! Amazing

We arrived late on a Friday night and were able to check into a clean and tidy room. We also needed a 2nd night but needed to talk to manager the next day. The manager was a very sweet, kind lady and although we couldn't have our same hotel room for the 2nd night, she offered a cottage for the same rate. Between the checkout and check-in for the cattage, she kept our luggage for us so we didn't need to pack and unpack the car.. We would definitely stay again.

When we received our room and upon entering, we came across dirty faceclothes in the bathroom, garbage under the bed, the bedside table had a thick layer of dust, there was no coffee in the room (there was decaf, hot chocolate and tea), only 3 hangers in the closet for 2 people (we are a couple and staying for 4 days), only 3 pillows, dirty countertop by the microwave (caked on food), the toilet seat was so loose it was about to fall off so my husband fixed it, there was no breakfast even though their website indicated a free breakfast. They didn't mention that they no longer have a breakfast when we first booked the room directly, and only mentioned it to us after we checked in and I had asked what time was breakfast. Apparently they didn't get their license to serve breakfast. The clerk at the front desk said it was due to Covid but I corrected him, all the other motels, hotels and inns in Summerside are serving breakfast. The clerk had greeted us in a dirty t-shirt and track pants, very unprofessional. I had made a complaint and they managed to rectify the issues but this room should have been ready for us, after all, we had checked in at approx 5pm. If you want a cheap and not worried about what the room's cleanliness and state then this is the hotel for you.

We won't return here. Mostly because of the location but there were a few other items that rub us the right way. It's a budget motel and it shows. Certain things had been renovated and others have been there since the 1970s--like the couch (yuck) It was clean and the staff was friendly. Most of the bathroom had been refinished so it was nice. The shower only heated up to lukewarm which certainly aided in waking up in the morning. Sinks got real hot so I'm not sure what gives... Things I was NOT a fan of: housekeeping knocked on our door at 9:30AM, nothing is walkable, floors and walls are thin. We experienced significant noise from the floor above us and rooms next to us. If you are on a budget and are okay with these things, it could be for you.

Stay away!! By far the worst hotel I have ever been to. So bad in fact that we didn't stay and forfitted the airmiles we used to book it. There is a rude and creepy permanent resident on site with several rottweillers that bark constantly. The room was unclean and needed several repairs, beds were slanted and NO water from the taps! Pool was closed indefinetly. Absolutely unfit to stay at. Pictures are also very deceiving - this place should be torn down!