I have just arrived back from a 10 night stay. Overall the hotel was ok. Not the best place to stay & definitely would NOT stay there again. My main issue with the hotel was the food!! . The hygiene of the food is very poor. There is no covers to cover the food so all the cheese, fruit, salad etc were in the open, there was often a lot of fruit flies on them!! Every time I had a food from the buffet I was ill in the night vomiting & diarrhoea. I spoke to many couples during our stay who also experienced the same thing. They have an another restaurant on the beach front which is slightly better but not much!! I had an AL package but half of the stuff on the menu is not included on the packag and you had to pay an uplift. I paid enough for the holiday .. why wasn’t this made clear upon booking? The hotel also advertises a “roof top bar”. I can assure you it is no where near a roof top bar. It’s a shack made out of wood with bottles of vodka. There is no sufficient seating area, its bean bags on the sand? It’s also not on the roof? It was extremely disappointed with this as this was one of the features that stood out. Despite being an all inclusive package, if you wanted to have tapas from the “roof top bar” you had to pay a premium that’s if the bar was open, it advertises every evening 4pm until 9pm. It was open twice when I was there. A couple we met also said that they waited up there for an hour one evening and no body showed so they went down to the buffet to say they were up there and they were told they needed to pay to be there. Very unpleasant, unprofessional and mis leading! When I visited the sister hotel all their food was in fridges, when I ate there I had no stomach issues in the evening. If they can cover the food in the sister hotel, why can’t they do it in this one? The pool was lovely, beach was good, plenty selection of sun beds. The hotel advertised water sports however for the full 10 days there they said the weather was too dangerous to go into the sea .. so we went and brought our own snorkels and did it ourselves. I just think they can’t be bothered. The other issue with this hotel is the lack of undercover seating. If it rains (which is did for 3 nights) there’s no where to go at all. I didn’t go on holiday to sit in my room? Overall the hotel was ok, I still enjoyed my holiday however the hotel did drastically let it down. I would not return.
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