Hotel Mewah di Wanning

"Wonderful stay at Uechao Hotel, China We stayed at Uechao Hotel and were absolutely delighted with our experience. This hotel is a great choice both for a relaxing vacation and for an active, experience-filled stay. The room was very comfortable and clean, featuring a spacious and cozy king-size bed. Housekeeping was done regularly and thoroughly, and everything was well maintained. Welcome fruits and the minibar were a nice and thoughtful touch. Breakfast deserves special mention: it was varied, tasty, and offered a wide selection of both Chinese and international dishes. Having breakfast included for two guests was very convenient. A special highlight was the surfing pass. The organization was excellent, with the option to choose wave levels suitable for beginners, intermediate, or advanced surfers. This unique feature really sets the hotel apart and makes the stay truly memorable. The staff were polite, attentive, and always willing to help. Even with a language barrier, they made every effort to ensure our comfort, which we greatly appreciated. Overall, Uechao Hotel offers excellent value for money, a high level of service, and a pleasant atmosphere. We would be happy to return and can confidently recommend this hotel to anyone planning a trip to China."

"My ocean view room was good sized and very clean. The frosted glass between the shower and the bedroom was a little weird, because you could make out someone else's body shape behind it. Breakfast buffet had a lot of variety, although the quality of cooked food was just okay. Clientele is almost entirely Chinese, and this is reflected in the 2 main restaurants being Chinese cuisine, and hotel notices being in Chinese without English. We tried both restaurants - Features is way more accomplished than Five Senses, and their service was also better. The two identical gyms are spacious and the equipment felt new. Staff tries to please, although the training and quality is not at international 5-star level. I wish the butler and front desk were more knowledgeable about activities and restaurants in the vicinity. Shimei beach in the Hainan winter is perfect for lounging around in, and for surfing. Signs everywhere warning about undercurrents, and consequently no one swims in the sea."

"Our stay at Sheraton Shenzhou Peninsula Resort was truly remarkable! The resort is beautifully located, with stunning beachfront views, great facilities, and a serene atmosphere, perfect for a relaxing getaway. The rooms were clean, spacious, and very comfortable, offering everything we needed for a luxurious stay. We would like to give special recognition to 小吴, who provided exceptional service throughout our stay. He was incredibly attentive, friendly, and always willing to assist with a smile. Whether it was offering recommendations, helping with our needs, or just making sure we felt at home, 小吴 made our experience even more enjoyable. His dedication to ensuring a pleasant stay really stood out and made a lasting impression. We highly recommend Sheraton Shenzhou Peninsula Resort for anyone seeking a perfect combination of luxury and exceptional hospitality. We look forward to coming back soon!"

"Fantastic experience from the moment my friend and I arrived. The lady on reception was totally amazing and helpful and professional. The room was lovely the breakfast very good. The allowed me a late checkout which was super helpful:). Well done. I wish I had asked the lady at reception for her name so I could mention her name:)."

"This hotel comes highly recommended. Upon arrival, the staff were incredibly accommodating and even upgraded my stay to a villa, which was fantastic. The food at the Horizon Beach Bar was outstanding, and the staff were attentive, always anticipating my needs. The cuisine at the Western restaurant was also excellent. Overall, this hotel provided a wonderful experience."

"I recently had the pleasure of staying at Grand Hyatt Shenzhou Peninsula and was truly impressed by the level of service and professionalism demonstrated by the entire team. My experience, especially during the latter part of my stay, exceeded all expectations and deserves recognition. From the moment I raised concerns, the Front Desk Director, Sue, and General Manager, Terence Ng, personally intervened to ensure that all issues were addressed promptly and with the utmost respect. Their dedication to resolving guest feedback and commitment to excellence is truly commendable. I was also touched by the extra efforts they made, such as personally delivering breakfast to my room—a gesture that went far beyond my expectations and made me feel genuinely valued as a guest. Additionally, I want to highlight the exceptional service provided by Yvette, the Manager of the Lakeside Restaurant. Her attentiveness and warm demeanor during my dining experiences added a personal touch that made my stay even more memorable. The professionalism, care, and thoughtfulness shown by these individuals reflect the highest standards of the Grand Hyatt brand. My stay, which began with some challenges, turned into a remarkable and unforgettable experience thanks to the dedication of these outstanding team members. I wholeheartedly recommend Grand Hyatt Shenzhou Peninsula to anyone seeking a luxurious and guest-focused experience. The team’s commitment to excellence is truly inspiring, and I look forward to returning in the future."

"English: I want to express my heartfelt gratitude to Ms. Zhou Ling from the Guest Room Center at Wanning Guest Hotel. After we checked out, we realized that we had left something behind. Ms. Zhou went above and beyond to help us retrieve it and personally arranged for it to be delivered to us, even though we were already in another city in Hainan. Her professionalism, kindness, and dedication to guest satisfaction truly impressed us. Thank you, Ms. Zhou, for your outstanding service! Chinese (中文): 我要对万宁迎宾馆客房中心的周玲女士表示由衷的感谢！我们退房后才发现遗落了物品，周女士不仅积极帮忙寻找，还亲自安排快递送到我们所在的海南另一座城市。她的专业精神、热心帮助和对客人满意度的高度负责精神让我们深受感动。周女士，感谢您卓越的服务！"