Hotel dengan dengan Fasilitas Fitness & Gym di Wanning

I recently had the pleasure of staying at Grand Hyatt Shenzhou Peninsula and was truly impressed by the level of service and professionalism demonstrated by the entire team. My experience, especially during the latter part of my stay, exceeded all expectations and deserves recognition. From the moment I raised concerns, the Front Desk Director, Sue, and General Manager, Terence Ng, personally intervened to ensure that all issues were addressed promptly and with the utmost respect. Their dedication to resolving guest feedback and commitment to excellence is truly commendable. I was also touched by the extra efforts they made, such as personally delivering breakfast to my room—a gesture that went far beyond my expectations and made me feel genuinely valued as a guest. Additionally, I want to highlight the exceptional service provided by Yvette, the Manager of the Lakeside Restaurant. Her attentiveness and warm demeanor during my dining experiences added a personal touch that made my stay even more memorable. The professionalism, care, and thoughtfulness shown by these individuals reflect the highest standards of the Grand Hyatt brand. My stay, which began with some challenges, turned into a remarkable and unforgettable experience thanks to the dedication of these outstanding team members. I wholeheartedly recommend Grand Hyatt Shenzhou Peninsula to anyone seeking a luxurious and guest-focused experience. The team’s commitment to excellence is truly inspiring, and I look forward to returning in the future.

My ocean view room was good sized and very clean. The frosted glass between the shower and the bedroom was a little weird, because you could make out someone else's body shape behind it. Breakfast buffet had a lot of variety, although the quality of cooked food was just okay. Clientele is almost entirely Chinese, and this is reflected in the 2 main restaurants being Chinese cuisine, and hotel notices being in Chinese without English. We tried both restaurants - Features is way more accomplished than Five Senses, and their service was also better. The two identical gyms are spacious and the equipment felt new. Staff tries to please, although the training and quality is not at international 5-star level. I wish the butler and front desk were more knowledgeable about activities and restaurants in the vicinity. Shimei beach in the Hainan winter is perfect for lounging around in, and for surfing. Signs everywhere warning about undercurrents, and consequently no one swims in the sea.

Our stay at Sheraton Shenzhou Peninsula Resort was truly remarkable! The resort is beautifully located, with stunning beachfront views, great facilities, and a serene atmosphere, perfect for a relaxing getaway. The rooms were clean, spacious, and very comfortable, offering everything we needed for a luxurious stay. We would like to give special recognition to 小吴, who provided exceptional service throughout our stay. He was incredibly attentive, friendly, and always willing to assist with a smile. Whether it was offering recommendations, helping with our needs, or just making sure we felt at home, 小吴 made our experience even more enjoyable. His dedication to ensuring a pleasant stay really stood out and made a lasting impression. We highly recommend Sheraton Shenzhou Peninsula Resort for anyone seeking a perfect combination of luxury and exceptional hospitality. We look forward to coming back soon!

本人聲明，全程無廣，純純個人感受真實評價。 1. 地理位置：酒店位置真的很好很好，出門兩三百米就是神州半島商業街，離沙灘海邊也很近。小區外觀也很豪華，小區內部也很乾凈，環境也很好。 2. 寬敞舒適：空間非常寬敞，佈局合理，沒有絲毫侷促感，有大浴缸，還有雙人洗漱台。外面還有陽台陽台也很大，還有椅子跟小桌子可以在外面喝點小酒。在陽台又直接能看到海景海景真的很美。 3. 服務品質：我們一共住了兩天，第二天缺衞生紙和礦泉水了，老闆親自來送，服務態度特別周到，特別好。 4.房間佈局也很寬敞整體感受真的很好，冰箱製冷也很厲害。

I stayed here for 5 days in the off season. Booked a single room, price was decent. The bed was comfortable, it had a desk for me to work during the day. There's a gym on the ground level that honestly has all the equipment I needed, a rare thing in these parts. The owner is from dongbei and was super friendly, he treated us to baijiu and frozen pears (dongbei). This was a great spot to chill out for a while and relax. I should probably mention that my Mandarin is pretty good. I met another traveller that could speak English but other than that you might need to whip out the ol goog translate. I needed to move on otherwise I would've stayed here longer, great place!

English: I want to express my heartfelt gratitude to Ms. Zhou Ling from the Guest Room Center at Wanning Guest Hotel. After we checked out, we realized that we had left something behind. Ms. Zhou went above and beyond to help us retrieve it and personally arranged for it to be delivered to us, even though we were already in another city in Hainan. Her professionalism, kindness, and dedication to guest satisfaction truly impressed us. Thank you, Ms. Zhou, for your outstanding service! Chinese (中文): 我要对万宁迎宾馆客房中心的周玲女士表示由衷的感谢！我们退房后才发现遗落了物品，周女士不仅积极帮忙寻找，还亲自安排快递送到我们所在的海南另一座城市。她的专业精神、热心帮助和对客人满意度的高度负责精神让我们深受感动。周女士，感谢您卓越的服务！