A boutique hotel punching far far far above its weight in terms of cost. The hotel entrance is manned with security who welcomed us into a small, mostly private lane for us to bring our luggage into the hotel lobby. The lobby was open, simply decorated and the reception (Ariana) kindly sat us down and took our details. He introduced the hotel facilities and we could only check in in the afternoon as it was a full house the previous night which was expected. He also offered us to relax at the poolside or take a swim if we wanted to while waiting for check in, sharing that the bath towels would be provided as long as we needed them. We went out for lunch and returned to be brought to our rooms. The rooms were spacious, very clean, king sized bed with power outlets on both sides. Nice balcony view to the pools. White, fresh, clean towels for shower which were changed everyday, a sofa with side tables at the balcony, a drying rack for swimwear, and in the room a sofa. Air-con was a relief in the current heat wave across SEA, there was a safety deposit box, umbrella and rubber slippers provided. Soap, shampoo and lotion provided was by a local boutique brand Sensatia which (in my option) is a great competitor to Aesop. In the evenings and late night there was always someone at the well lit lobby and reception desk, we spoke to Gio who always greeted us with a good evening and good night, while we also asked for advice about getting to the airport at peak hour. Everyone spoke english very well. We felt clean fresh and comfortable and safe throughout the stay and there were many grand 5+* hotels we’ve experienced and this hotel, for its price, competes well with the best as a small boutique hotel from service to design and amenities
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