Hotel Dengan Gym di Victoria, Australia

Very fashionable hotel with all the art works and lighting. The spot was really easy to get from Southern Cross station. The room was very clean but not so great for a public area such as toilets on the ground floor, sticky game machines and swimming pool area etc... The fridge in our room wasn't working and kept our water warm. No robes and conditioner came with our room which was odd since shampoo and body wash/lotion was there. Breakfast was nice but all the waiters seemed like they were ignoring the bells when they were meant to take eggs out to customers so after a while of waiting, I had to go get it by myself. Not great service there. Overall it was a nice stay. Hope it would be better next time.

Surprisingly it was good, I’m not expecting anything coz it’s a budget hotel, but still it was beyond my expectations. I was putting requests with double bed and ended up getting a twin bed which is fine coz I’m alone by myself and actually I don’t mind either double bed or twin bed. The receptionist told me they don’t have double bed room and change it to twin bed. I said to them I’m totally fine with that and they gave me late check out as a compliment and I’m super happy coz I really need the late check out😬

Plus points😍😍 1. Location! Close to Southern Cross Station & quite cheap. Just bear in mind, this hostel might not suit you if you are disable or travel with heavy luggage. They don't have lift 2. Free simple breakkie from 8am to 11am. Also free milk, coffee, and tea whole day What I don't like😡😡 : 1. Their cleaning service management time! They can't choose any better timing to clean the bathroom. They started around 9am and until 10am it wasn't finish yet. People need to use the bathroom before they checked out though. And it's only 2 bathroom in 1 floor. 2. Their online system check in and door lock using third party apps called GoKi. It may more convenient for some people to just open the doors using bluetooth apps on phone. But I don't like to install apps that I will use 1 time only. 3. They should think about their shower room design better. No wall hanger inside cubicle, so you better not bring to much stuff to the bathroom

Pros: Good location from Skybus, Good self-laundry service and free breakfast (but limited and basic options) Cons: - Curtain was not working but we didn't report it cuz we checked in and midnight and will be checking out early the next day - Located next to a club so you would still hear thumping sound even though we were on the 19th floor. So if you're a light sleeper, better request for higher floors. - You have to call the reception at the entrance for late check-in as the doors were locked. We didn't notice the instructions to call and thought we were at the side entrance. So we walked around the block until we realized that there was only one entrance. - Poor bathroom door design that doesn't fully prevent water from wetting the dry areas

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

The hotel is located in beautiful location, especially for traveller that come to Melbourne for the first time. Close to Skybus drop off point (from airport and go to airport), close to tram stop (free tram zone). And a lot of restaurants nearby. Therefore, when I first checked in. Our room is particularly small and looks old. Even the smell is like old wet wood. The chain lock is not working, but the automatic lock is working well. And the fridge is leaking. One of the staff is very patient and helpful, she brings the room spray, called the maintenance staff to fix the lock and brings towel to wipe the water from the fridge. She told us that the maintenance staff could only come the next day. Therefore, my friend was not happy about the situation, professionally when we checked in, everything should be ready for the customer to stay. Well she is a hospitality professional so I also agree with her. So we asked the staff that assisted us about changing room, she told us to call the receptionist. When my friend call the receptionist explaining the situation, one lady in receptionist just keep denying and keep telling us the lock is not broken, the fridge not leaking just someone defrost it. Meanwhile she didn’t see the situation herself, which make my friend more upset because she feels like the receptionist just accuse her that she make up all the stories. Luckily another friendly male receptionist helps us and shows us the only room available in our room type, my friend about to cancel the whole booking before that. And we agreed to take the room. The room is more spacious, hot shower running well (no bathtub), lock is working, and the fridge working. The downside just a little bit dusty on the surface of everything and I found a pack of opened ketchup (probably from previous guest) next to the bed. The pillow and blanket is not comfortable compared to another hotel in the same level. Do I like the location? Yes. Do I like the service? Yes, everyone doing their best except one. Do they help with luggage before and after check out? Yes, very good point on that. Is it clean? Probably no, but bearable. If you go for efficiency, this place is the one. If you go for comfort, I don’t really recommend this.

Excellent location in the downtown, close to everything: free tram to skybus to the airport, Victoria state library, museums, restaurants and theaters … Friendly and helpful staff, fully equipped kitchen with everything needed and spacious dining space, a beautiful terrace for open space at 5th floor very clean bathrooms

The staff at the front desk were delightful. On first impressions, the room was lovely. On closer inspection there were numerous dirty finger smears over the windows and all sorts of dirt and rubbish behind the couch. As I am a housekeeper myself, I pride myself on the details of cleaning. In the morning, my friend was still asleep and I was in the bathroom, when there was just one knock on the door, immediately followed by the door being unlocked and opened by a housekeeper. This is not acceptable. While she did apologise, she then asked what time we were leaving. Again, not acceptable.

We booked for several hour stay, because we had a late night flight at 23:35. Even it was short, we enjoyed it. The reception is very friendly and she actually drive us to the airport with many luggages. Though we forgot to ask her name.

Excellent location. All branded shoppings & fine dinings are within walking distance. Hotel staff are extremely friendly & helpful. l would rate their service better than those from Park Hyatt Melbourne. Only complaint was the poor sound proof. l can hear noices from neighbouring room clearly. This is a let down that the hotel gotta look into it.

Very fashionable hotel with all the art works and lighting. The spot was really easy to get from Southern Cross station. The room was very clean but not so great for a public area such as toilets on the ground floor, sticky game machines and swimming pool area etc... The fridge in our room wasn't working and kept our water warm. No robes and conditioner came with our room which was odd since shampoo and body wash/lotion was there. Breakfast was nice but all the waiters seemed like they were ignoring the bells when they were meant to take eggs out to customers so after a while of waiting, I had to go get it by myself. Not great service there. Overall it was a nice stay. Hope it would be better next time.

Surprisingly it was good, I’m not expecting anything coz it’s a budget hotel, but still it was beyond my expectations. I was putting requests with double bed and ended up getting a twin bed which is fine coz I’m alone by myself and actually I don’t mind either double bed or twin bed. The receptionist told me they don’t have double bed room and change it to twin bed. I said to them I’m totally fine with that and they gave me late check out as a compliment and I’m super happy coz I really need the late check out😬

Plus points😍😍 1. Location! Close to Southern Cross Station & quite cheap. Just bear in mind, this hostel might not suit you if you are disable or travel with heavy luggage. They don't have lift 2. Free simple breakkie from 8am to 11am. Also free milk, coffee, and tea whole day What I don't like😡😡 : 1. Their cleaning service management time! They can't choose any better timing to clean the bathroom. They started around 9am and until 10am it wasn't finish yet. People need to use the bathroom before they checked out though. And it's only 2 bathroom in 1 floor. 2. Their online system check in and door lock using third party apps called GoKi. It may more convenient for some people to just open the doors using bluetooth apps on phone. But I don't like to install apps that I will use 1 time only. 3. They should think about their shower room design better. No wall hanger inside cubicle, so you better not bring to much stuff to the bathroom

Pros: Good location from Skybus, Good self-laundry service and free breakfast (but limited and basic options) Cons: - Curtain was not working but we didn't report it cuz we checked in and midnight and will be checking out early the next day - Located next to a club so you would still hear thumping sound even though we were on the 19th floor. So if you're a light sleeper, better request for higher floors. - You have to call the reception at the entrance for late check-in as the doors were locked. We didn't notice the instructions to call and thought we were at the side entrance. So we walked around the block until we realized that there was only one entrance. - Poor bathroom door design that doesn't fully prevent water from wetting the dry areas

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

The hotel is located in beautiful location, especially for traveller that come to Melbourne for the first time. Close to Skybus drop off point (from airport and go to airport), close to tram stop (free tram zone). And a lot of restaurants nearby. Therefore, when I first checked in. Our room is particularly small and looks old. Even the smell is like old wet wood. The chain lock is not working, but the automatic lock is working well. And the fridge is leaking. One of the staff is very patient and helpful, she brings the room spray, called the maintenance staff to fix the lock and brings towel to wipe the water from the fridge. She told us that the maintenance staff could only come the next day. Therefore, my friend was not happy about the situation, professionally when we checked in, everything should be ready for the customer to stay. Well she is a hospitality professional so I also agree with her. So we asked the staff that assisted us about changing room, she told us to call the receptionist. When my friend call the receptionist explaining the situation, one lady in receptionist just keep denying and keep telling us the lock is not broken, the fridge not leaking just someone defrost it. Meanwhile she didn’t see the situation herself, which make my friend more upset because she feels like the receptionist just accuse her that she make up all the stories. Luckily another friendly male receptionist helps us and shows us the only room available in our room type, my friend about to cancel the whole booking before that. And we agreed to take the room. The room is more spacious, hot shower running well (no bathtub), lock is working, and the fridge working. The downside just a little bit dusty on the surface of everything and I found a pack of opened ketchup (probably from previous guest) next to the bed. The pillow and blanket is not comfortable compared to another hotel in the same level. Do I like the location? Yes. Do I like the service? Yes, everyone doing their best except one. Do they help with luggage before and after check out? Yes, very good point on that. Is it clean? Probably no, but bearable. If you go for efficiency, this place is the one. If you go for comfort, I don’t really recommend this.

Excellent location in the downtown, close to everything: free tram to skybus to the airport, Victoria state library, museums, restaurants and theaters … Friendly and helpful staff, fully equipped kitchen with everything needed and spacious dining space, a beautiful terrace for open space at 5th floor very clean bathrooms

The staff at the front desk were delightful. On first impressions, the room was lovely. On closer inspection there were numerous dirty finger smears over the windows and all sorts of dirt and rubbish behind the couch. As I am a housekeeper myself, I pride myself on the details of cleaning. In the morning, my friend was still asleep and I was in the bathroom, when there was just one knock on the door, immediately followed by the door being unlocked and opened by a housekeeper. This is not acceptable. While she did apologise, she then asked what time we were leaving. Again, not acceptable.

We booked for several hour stay, because we had a late night flight at 23:35. Even it was short, we enjoyed it. The reception is very friendly and she actually drive us to the airport with many luggages. Though we forgot to ask her name.

Excellent location. All branded shoppings & fine dinings are within walking distance. Hotel staff are extremely friendly & helpful. l would rate their service better than those from Park Hyatt Melbourne. Only complaint was the poor sound proof. l can hear noices from neighbouring room clearly. This is a let down that the hotel gotta look into it.

This is my first time staying at Crown Towers Hotel though not my first time coming to Melbourne. The location of Crown Towers Hotel is excellent, easily accessed to attractions, restaurants, museums & aquarium. The room has beautiful Yarra river scenes, both day and night are marvellous.

Great hotel, unfortunately currently though the building next door is being demolished and the drilling of concrete starts at exactly 8am, even on the weekend. It's incredibly loud and the windows shake

My boyfriend and I enjoyed our stayed in Oakwood Premier Hotel. The receptionist guy on Friday Morning, 10th Jan, was super nice, friendly and kind. He changed our room facing the city view. We went straight to the hotel after we arrive in Melbourne to put our luggage in their luggage storage because the check in start at 3pm. However, our room were already ready, so we managed to get some sleep and rest. The bed is so comfortable and we got a amazing view! So I really enjoyed our stay there for the whole time! What a great first travel experience in Melbourne! Surely, we will be back!

Very convenient. Walking distance to flinders station. Breakfast is good. Allows guests to take away breakfast if they are not able to eat at the breakfast table due to catching flight etc. Hotel is new and clean however the design of sharing door for the shower and toilet is bad as water leaks out from the shower cubicle into the living area. This is dangerous and slippery. I nearly fell down! Otherwise this is a good hotel.

The room was not bad except the microwave in the room was quite dirty and one of the stoves was broken in our room and we asked multiple times for it to be fixed but it wasn’t. The gym was very small. There is no hotel parking available but there are car parks nearby the hotel.  It was very convenient that there was a Woolsworth located next to the building.

I always stay at this hotel when I come to Melbourne. The hotel is in a very good location, with complete surrounding facilities, a lot of delicious food, convenient transportation, and convenient to go anywhere in the city. There is also the famous Yarra River downstairs. The room is also very large. The rooftop swimming pool has a very good view. Recommended!

The hotel is modern and clean. I am satisfied with the Comfy Room which is spacious and offers a great city view. The staffs are friendly and helpful. The location is convenient with just few minutes walk from the nearest tram station or about 10-15 minutes walk from Flinders Street Railway Station. There are restaurants, coffee shops and supermarket nearby which is a plus.

Not bad, you can cook your own food. The location is very close to the Yarra River, Federation Square, and the Art Gallery. The free tram is right in front of the NGV. There are also two supermarkets nearby where you can buy daily necessities. The only drawback is that the deposit can only be paid by credit card, remember to use Master or VISA, cash is not accepted

Was a lovely stay which felt like home! Everything was clean and efficient. Arrived early by noon and was granted check in with a warm welcome of chocolates and a personal note! Enjoyed a high floor on level 18 and late check out till 1pm as Elite Silver member. Would love to return here again next visit as there are tram stops, 3 supermarkets and South Melbourne Market all within walking distance. Love the friendly service from front desk to restaurant to housekeeping staff! Everything feels so new and fresh in the hotel, well maintained and being new. Easy to call an Uber as well just a short ride to city.

The hotel room was on a high floor, so the Wi-Fi didn't work at all, which was very inconvenient. When I went outside, there was a bridge along the river with many restaurants and people walking around. I was able to connect to the free Wi-Fi in Melbourne and somehow managed to get through. In Japan, the Wi-Fi is connected in the hotel room but not outside, so I realized that it's different from Japan overseas.

The staff at the front desk were delightful. On first impressions, the room was lovely. On closer inspection there were numerous dirty finger smears over the windows and all sorts of dirt and rubbish behind the couch. As I am a housekeeper myself, I pride myself on the details of cleaning. In the morning, my friend was still asleep and I was in the bathroom, when there was just one knock on the door, immediately followed by the door being unlocked and opened by a housekeeper. This is not acceptable. While she did apologise, she then asked what time we were leaving. Again, not acceptable.

We booked for several hour stay, because we had a late night flight at 23:35. Even it was short, we enjoyed it. The reception is very friendly and she actually drive us to the airport with many luggages. Though we forgot to ask her name.

The Novotel Melbourne Airport is very conveniently located near Terminal 4 of the airport. It was a short walk to catch our international flight. All is well with the hotel's room, where it was clean and was well provided for. However, they need to look into their self check-in kiosks which none worked no matter which one I tried. As a result, the check-in queue was long as we had to wait for 2 agents to check ALL of us in.

I recently stayed at the Holiday Inn Melbourne while en route to Albury. The stay was average overall—comfortable enough for a short visit, but nothing particularly stood out. The location was convenient for my travel plans, and the room provided the essentials for a night’s rest. While it served its purpose as a stopover, there’s room for improvement in terms of ambiance and amenities to make the experience more memorable. It’s a decent option for a quick stay if you’re just passing through.

It is what it is, a budget class hotel close to an international airport. Staff were very helpful. Room was clean, bed very comfy with super clean sheets etc. A little cramped, but I was on my own. The reception area was good. No lifts, so one has to cart your suitcases up the stairs.