Hotel Dengan Kolam Renang di Castilla-La Mancha, Spanyol

Love this hotel. Definitely will come back for longer stay if ever come to Toledo again. From photos I thought it was nice but when we got there, except check in a bit busy wait for like 15 mins, the room n decor of hotel was stunning! Size of room is huge, free parking. We took a bottle from the minibar n wanted to pay when checking out, the staff said no problem no need to pay, just a little gesture makes an excellent impression.

We have stayed at this hotel several times when travelling through Toledo with our dog.  The fee for bringing our dog was €15 - about average. The hotel has a large garden area, which is great for walking dogs and letting them enjoy the outdoors but it is necessary to take care at this time of year with las orugas procesionarias.  Unfortunately the hotel bar and restaurant are not dog friendly, although the bar does have outdoor seating in the evenings where you can take your dog.  This hotel has nice big rooms, in a classic style. We noticed this time that the cleanliness of the room in particular could be better, specifically that the floor wasn’t very clean. The bathrooms are very large but the design of the shower could be improved - specifically to ensure the shower head can be moved.  Overall the hotel is spacious and pleasant, with a fantastic view across to the old city of Toledo and beautiful countryside.  It’s a recommend, notwithstanding there are a couple of things that could be improved.

We were surprised to encounter major renovation to the front terrace which reduced the car parking availability and created a lot of white/grey dust best to avoid the terrace area altogether but pack a clothes brush anyway as there are none in the room. Garage parking is advertised in Reception as €25/day but due to reduced free parking there was no charge. All staff are very obliging and professional and appear pleased to ensure your time there is enjoyable. The building has been repurposed over the decades but as a hotel it is both dignified and comfortable. A vending machine dispensing bottles of water would be useful. During the 2 night stay we took breakfast lunch and dinner and whilst the food is not great it is good. Parador de Cuenca is a great example of the brand but as we are only a few into their Spanish estate and with another 88 to visit we sadly don't have time to return.

1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock. 2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion. 3. There is no complementary water. If you need water, you have to go get it from the cafeteria. 4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.

This hotel is right on the top of the hill with its stunning views to Toledo city. Rooms are really big, clean and tidy. It has a big pool both for kids and adults. The best by far is the terrace, we could have stayed hours chilling there seeing the majestic city of Toledo. Totally recommendable.

Fabuloso establecimiento, de lujo. Magnífica habitación, trato inmejorable. Hemos estado dos días estupendos, disfrutando del spa, los jardines, el bar restaurante... El desayuno buffet de los mejores que he visto, super completo, con carta de platos calientes a elegir (los huevos benedictinos riquísimos). Voveremos.

Amazing place. Excellent facilities. Super spa. Fabulous staff. Not to be missed. Thank you and wish I could have stayed longer.