Hotel dengan Kolam Renang di Lisbon

The hotel is absolutely beautiful. From the moment I arrived, everything felt polished and luxurious. The staff were also beautiful in every way. Kind, professional, well presented, and genuinely attentive. The housekeeping ladies were a true highlight. Always sweet, always smiling, and clearly proud of their work. They made a lasting impression. The rooftop is stunning with breathtaking views and a sleek infinity pool. However, the space is compact and gets crowded quickly. There are only a few sun loungers, with some extra deck chairs added, but it still feels quite limited. The lifts can be frustrating. There are only two serving all the guests going up to the rooftop on the thirteenth floor, so the wait times can be long at busy times. Overall, the hotel gives luxury. Lisbon as a city is definitely expensive, but the level of service and quality at this hotel makes the cost feel more justified. I would definitely return.

One of the best hotels I have ever stayed at. Will definitely come back if visiting portugal again.

I was staying here during the power outage, the staff are lovely and really took good care of us. Despite the outage, we still have electricity. Managed to sleep confortably aftwr that long walk fr the city center.

Highly recommended! The staff were friendly, knowledgeable and gracious throughout our stay. Location is excellent, and afforded us the opportunity to walk and use public transportation to experience Lisbon’s beauty.

What the website shows photos is full window but actually they gave small window , check in stuff was rude , checkout we tried calling to get our luggage no one picked up for 15 min so we had to drag all 4 bags to lobby which was 500 meters away , hotel so lovely , spay and pool was helpful for excercise but staff can be improved in check in and checkout

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.