Hotel di Baixa, Lisbon 13.7% pengunjung memilih area ini
Harga per malam dimulai dari:US$503
9,4/10
Menakjubkan
TTamuEl hotel es precioso ! La cama! La habitación espectacular! El personal atento de una forma tan amable , se ofrecen a ayudarte a todo! Volveré sin dudarlo! Cuando visito Lisboa intento ir a los 5* y este me ha gustado con diferencia
Hotel di Baixa, Lisbon 13.7% pengunjung memilih area ini
Harga per malam dimulai dari:US$236
9,2/10
Sangat Baik
TTamuExcellent location , very good property
Staff is very helpful and courteous
The apartments are well done with all facilities
Very spacious
Our second time in this hotel at Lisbon.
Highly recommend with kids
Hotel di Baixa, Lisbon 13.7% pengunjung memilih area ini
Harga per malam dimulai dari:US$357
9,0/10
Sangat Baik
AAjay k shahWhat the website shows photos is full window but actually they gave small window , check in stuff was rude , checkout we tried calling to get our luggage no one picked up for 15 min so we had to drag all 4 bags to lobby which was 500 meters away , hotel so lovely , spay and pool was helpful for excercise but staff can be improved in check in and checkout
TTamuHighly recommended! The staff were friendly, knowledgeable and gracious throughout our stay. Location is excellent, and afforded us the opportunity to walk and use public transportation to experience Lisbon’s beauty.
Hotel di Baixa, Lisbon 13.7% pengunjung memilih area ini
Harga per malam dimulai dari:US$220
8,7/10
Luar Biasa
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.