Hotel Spa di Lisbon

地理位置優越，接待，衞生，服務都很好，除了房間略小。出門轉轉很方便，樓下就是法國小牛肉，最好提前預約。酒店內甜品店也很美味，都沒有很甜，值得一試。早餐是點單式的，也很豐富。住上兩天可以節省不少體。

One of the best hotels I have ever stayed at. Will definitely come back if visiting portugal again.

Highly recommended! The staff were friendly, knowledgeable and gracious throughout our stay. Location is excellent, and afforded us the opportunity to walk and use public transportation to experience Lisbon’s beauty.

The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended. Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided. The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere. On the positive side, the bed was very spacious, which we greatly appreciated. Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.

What the website shows photos is full window but actually they gave small window , check in stuff was rude , checkout we tried calling to get our luggage no one picked up for 15 min so we had to drag all 4 bags to lobby which was 500 meters away , hotel so lovely , spay and pool was helpful for excercise but staff can be improved in check in and checkout

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

酒店位置不在城裡，但是走路十分鐘有地鐵站可以到老城區時間不長，而且也因為不在城裡打車交通去機場之類的特別方便。酒店早餐都非常不錯種類豐富質量也可以而且服務特別好。SANA是葡萄牙當地的酒店連鎖，質量服務都蠻有保障的。酒店所在的位置就在飛機降落起飛的航網上，但房間裡邊隔音不錯，如果想看飛機拍飛機的話堪稱一絕。