Hotel 3-Star di Wiltshire, United Kingdom

Convenience location with near car park. Hotel nearby not many restaurants for dinner, better have booking before planning

Close to M4, do easy to get to. Room a little dated and tired. Wifi good and room had air conditioning. Breakfast like a cattle mart, needs to have a simple solution that people walk in one way and out another. Bed uncomfortable and as the room was on M4 side noisy if window open. Room near lift, so was a little noisy from people in hall way.

Excellent. Location to m4 is great for working on the road or for leisure purposes. Very clean and exceptionally efficient with turn around. Check in quick. Staff very welcoming and friendly. Breakfast options for room service are one of the best I've had, better than some 4/5 stars! IHG are setting the standard for value, service and overall performance very high and my go to hotel group at the moment. IHG being Holiday Inn, Hilton and Roko to name a few.

This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.

早餐明明10磅，卻連續三次收15磅。要不是最後一次看了他們的官網看到價格要回來了5磅，前台會一直裝傻充愣。其他的服務員態度都很友善。

The room was very clean with fresh bed linen. And choice of pillows. The sheets were soft comfortable but loved the mattress. Had a great sleep. Shower was good had a perfect hot shower. Thank you for a great stay. I will be back soon.

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

the location is great for visiting Stonehenge, the room is spacious, the bath water is hot enough.

Convenience location with near car park. Hotel nearby not many restaurants for dinner, better have booking before planning

Close to M4, do easy to get to. Room a little dated and tired. Wifi good and room had air conditioning. Breakfast like a cattle mart, needs to have a simple solution that people walk in one way and out another. Bed uncomfortable and as the room was on M4 side noisy if window open. Room near lift, so was a little noisy from people in hall way.

Excellent. Location to m4 is great for working on the road or for leisure purposes. Very clean and exceptionally efficient with turn around. Check in quick. Staff very welcoming and friendly. Breakfast options for room service are one of the best I've had, better than some 4/5 stars! IHG are setting the standard for value, service and overall performance very high and my go to hotel group at the moment. IHG being Holiday Inn, Hilton and Roko to name a few.

This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.

No reception when I arrived. No answer on telephone either.Hustled 15 minutes to find keys on doors to get room myself. Reception opened only when restaurant opened.

Nice n cosy only 1 bad thing to say noisy to close to main road may update windows in rooms apart from that all good

Friendly staff. Rather windy staircase to bedroom. Room was dated however large, bright and airy and spotlessly clean. Breakfast was good, nice coffee, English breakfast cooked to order. Would definitely stay again!

the location is great for visiting Stonehenge, the room is spacious, the bath water is hot enough.

Felt super scary at first with the cracking floor, tilted walls, big mirror, and 512 years history, but later the place showed its charm - very lively at night with people chilling at the backyard, nice restaurant on site, being right opposite to the Anne? Gate which leads you to the Salisbury Cathedral. I prob would choose to stay here again next time I visit Salisbury! Btw the staff are warm hearted and helped us deal with our Apple Watch forgot in the room. Much appreciated!

Pleasantly surprised by this hotel. I was top floor which made all the difference to how settled I felt (it’s my preference). Room was quiet, comfy, and had plenty of space just for me. Would stay again. Only niggle is I wished breakfast started an hour earlier ok the weekend… 7am would’ve been ideal.

Very convenient location but the restaurant next to the hotel is certainly not up to the standard expected. Fortunately the hotel is near to the Centre of Salisbury and you can easily find a good restaurant for dinner there

This is an old country hotel. The nameplate says it opened in the 17th century. The facilities inside are well maintained. The exterior is relatively simple, and you need to carry your own luggage up the stairs, and the winding road is not easy to walk.

早餐明明10磅，卻連續三次收15磅。要不是最後一次看了他們的官網看到價格要回來了5磅，前台會一直裝傻充愣。其他的服務員態度都很友善。