Hotel Bintang 3 di Lima, Peru

The hotel is very centrally located in the historical center. My room included a simple breakfast that was good. Front desk and people were very helpful.

We stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores . However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously. Additionally, the shower water in the deluxe room was cold, which was another letdown. If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.

The facilities in the room are very limited! Only one socket point at the corner of the room to charge our electronics. Lamp stand is too small with a tiny coffee table where I can literally place nothing else on it. Not much storage space!