My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
Overall, I had a wonderful stay at the hotel. The location was particularly convenient, and the staff were incredibly helpful. I especially want to recognize Receptionist's for her friendly and attentive service. I would definitely recommend this hotel to others.
As a suggestion for improvement, it would be beneficial if the breakfast cost could be included in the room rate. Currently, it's listed as a separate expense. This would make budgeting and overall pricing more transparent for guests.
Thank you again for a great stay!
Me and my friends travelled to Oman for renal workshop
We stayed for three nights, the location was good near to Muscat grand mall and 7 min away from Oman Mall by car.
Room were super clean, with daily room services, the presences of Iron in the room was a great add.The front desk people were polite and cooperative.
I like this hotel that has a lot of good features. I booked on half board dinner is awful. It cost me 10 extra dollars to book dinner and breakfast and really the dinner wasn't worth the $5 if you divide the meals evenly. The fish was putrid and the selection was substandard. I did manage to get $5 worth of food out of the dinner buffet. I like eggplant luckily. The room's very nice they have two pools one for women only which I would never use and they don't sell alcohol here. Those are the bad points. The room isn't very good condition The housekeeper is a very nice man. The added benefit to staying in this hotel is that it does have one washer and one dryer and I have three loads of filthy clothes. I'm in the process of doing my last load currently. Another bad thing about this hotel is they block you from using the Wi-Fi the minute you step outside so you could use their overpriced taxis. You have to use the Wi-Fi from inside that way you can access your taxi apps and not use the overprice taxis here. The taxis are about 80% more. I would stay here again due to the low price of the bookingand the good condition of the room. Skip dinner there is a fantastic Turkish place in the nearest mall that's about an 8 minute walk..
Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
The hotel has a great charm and deep feeling of its history which corresponds to its classic design. The territory is not big, but well enough for a city and business hotel, there was a swimming pool outside and inside. We booked a club room, which was a very nice. Breakfast was delicious with variety of cheese, hot bites, and even salmon, as well as fruits and fresh juices. Hotel staff was very kind and professional.
The hotel is relatively new, the garden is beautiful, and the service staff are different for Chinese and Europeans. The location is far from the city center, and it is not very convenient to get around. You need to walk to the intersection to get a taxi, which is quite troublesome. The taxis at the door are more expensive, so you need to negotiate the price in advance.
I had a wonderful time in Intercity hotel bawshar!
It is located within a 3 mins drive to the newest mall in Oman - Mall of Oman. The hotel offers a shuttle to bring you to Mall of Oman at specific times. You can ring them to arrange for a pick up back to the hotel when you are done shopping and dining!
It's near the airport and all the main tourist attractions. The hotel is new, bed is super comfy and the housekeeper Perera and the staff in the restaurant like Aamir make you feel absolutely at home.
It's a small hotel but it has a gym and a pool with one restaurant.
Would strongly recommend this hotel!
From checking in to checking out it was faultless.
Brilliant hotel, great facilities, great food and awesome customer service!
Room was perfect
Gym was perfect
Pool was perfect
Breakfast was amazing
Coffee bar/ reception area and outside sitting area fantastic.
Also 2 fantastic restaurants outside but attached to the hotel and 4 brilliant coffee shops one of which is a Starbucks and the only one I didn’t visit.
Without doubt I’d stay here again. 10/10 especially for what I paid.
72 reviews
9.1/10
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Rp 1,291,258
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8.7/10
JJasonlee87The location is good, 15 minutes drive from the airport, there is a big shopping mall next to it, convenient for eating and traveling, free parking. The hotel is clean and tidy, and the service is very considerate.
Lluke_middlebrookStaying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East.
We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience.
Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests.
The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal.
The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order.
The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited.
The happy hour beverages were also included and always came with a suprise canapé from the restaurant.
In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay.
I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there.
A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.
KKarenI like this hotel that has a lot of good features. I booked on half board dinner is awful. It cost me 10 extra dollars to book dinner and breakfast and really the dinner wasn't worth the $5 if you divide the meals evenly. The fish was putrid and the selection was substandard. I did manage to get $5 worth of food out of the dinner buffet. I like eggplant luckily. The room's very nice they have two pools one for women only which I would never use and they don't sell alcohol here. Those are the bad points. The room isn't very good condition The housekeeper is a very nice man. The added benefit to staying in this hotel is that it does have one washer and one dryer and I have three loads of filthy clothes. I'm in the process of doing my last load currently. Another bad thing about this hotel is they block you from using the Wi-Fi the minute you step outside so you could use their overpriced taxis. You have to use the Wi-Fi from inside that way you can access your taxi apps and not use the overprice taxis here. The taxis are about 80% more. I would stay here again due to the low price of the bookingand the good condition of the room. Skip dinner there is a fantastic Turkish place in the nearest mall that's about an 8 minute walk..
HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
MMaria DivinaLocation is in a good neighborhood, you can cook and the room is spacious. Suitable for long stays. However for me, there are better hotels to stay at in the same price range. Encountered a problem multiple times with the door lock, overall it's ok. The wifi is also good.
AAnonymous UserThe hotel has a great charm and deep feeling of its history which corresponds to its classic design. The territory is not big, but well enough for a city and business hotel, there was a swimming pool outside and inside. We booked a club room, which was a very nice. Breakfast was delicious with variety of cheese, hot bites, and even salmon, as well as fruits and fresh juices. Hotel staff was very kind and professional.
AAli AlbadaThe hotel is nice and the staff are very friendly, this is my fourth time at this hotel. However do not take the rooms looking at the cafe, because the music is so high and you can hear it all night you will not a good night sleep. They should have installed double glass to block loud sounds. Overall all it was joyful stay for two nights.
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
GGlenn RobertsExcellent location with many restaurants close by. Also short walk to two shoppiing malls. Hotel has a nice rooftop pool and bar that serves juice and snacks / meals. Good at night for a bite to eat with a view of Muscat. Breakfast is a very good buffet with plenty of choice. This is a dry hotel - no alcohol is served in any of the restaurants / bar.
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