No.188 Gaoyun Road (Near Forest Park, Charm Xiangxi), Wulingyuan District, Zhangjiajie, Hunan, 427000, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Pullman Zhangjiajie
9.1/10
Good
1566 ulasan
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Ulasan terverifikasi
Location9.2
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(1566)
Positive reviews(1499)
Reviews with photos/video(380)
Delicious breakfast(270)
Great swimming pool(164)
Close to scenic area(144)
Perfect for kids(81)
Friendly front desk staff(76)
Delicious buffet(15)
Clean pool(14)
Negative reviews(67)
Guest User
SUPERIOR ROOM,2 Single Size Beds
Check-in Apr 2025
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 3 Mei 2025
Pullman Hotel is located next to 魅力湘西大劇院.
Hotel has swimming pool and gym. Room is clean with comfortable beds and nice view of the mountains. Room has openable balcony. Pleasant environment. Many restaurants opposite the hotel.
Front Office Manager Lee is very nice person and will try his best to fulfil guests’ needs. Excellent service from Manager Lee.
I have enjoyed my stay at Pullman Zhangjiajie and will definitely come back to stay again.
6/12
Tanggapan dari Properti: Dear guest,Thank you for sharing your review of Pullman Zhangjiajie.It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us.I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.
Guest User
Executive Queen Room
Check-in Apr 2025
Couples
11 ulasan
9.0/10
Great
Diposting pada 7 Mei 2025
The Pullman Hotel in Zhangjiajie is very nice and we had really great room. Everything is clean and people are friendly. The language barrier is something to consider as only selected people can speak English. Something to improve is that you might expect a bit more explanation for what is possible and how the hotel with all the opportunities as such works. Great is that the national forest park is very near and also a great theatre with a local performance.
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.
Kyle
SUPERIOR ROOM,1 King Size Bed
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 1 Mei 2025
Great breakfast, great location, was able to check in early (11am). Has a big pool. I have no complaints about this place. Thanks
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Zhangjiajie Pullman Hotel and taking the time to share your pleasant stay experience. As the first international brand hotel in Zhangjiajie, we not only have a superior geographical location and complete facilities and equipment, but also have been committed to providing guests with attentive service. Thank you for your encouragement and praise. I wish you a happy Labor Day holiday and a smooth journey!
Guest User
SUPERIOR ROOM,1 King Size Bed
Check-in Mar 2025
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 8 Mei 2025
We booked 2 rooms and both rooms were upgraded to a suite. The suite is big and has a rather big living room. the staff are friendly and helpful.
Hotel is near to ZhangJiaJie National Park East Gate and there are good restaurants nearby.
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.
S.G.K
SUPERIOR ROOM,1 King Size Bed
Check-in Feb 2025
Family
11 ulasan
9.0/10
Great
Diposting pada 15 Mar 2025
Stayed at Pullman for 4 nights. Hotel located near ZJJ National Forest (1.2km). Decent size room n wide spread of breakfast choices.
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing to stay at Zhangjiajie Pullman Hotel! And share your pleasant stay experience! All the hotel staff are very happy to receive your affirmation! As the first international five-star hotel in Zhangjiajie, we not only have a superior geographical location and complete facilities and equipment, but also provide high-quality and efficient services to all guests, making you feel the warmth of home! Thank you again for sharing your experience with us, we look forward to your visit again, and wish you all the best!
sweetsecret
SUPERIOR ROOM,2 Single Size Beds
Check-in Nov 2024
Family
20 ulasan
10.0/10
Outstanding
Diposting pada 4 Jan 2025
We were upgraded to elite rooms which is much bigger and nearer to the lobby. The hotel is huge and pretty, staff was friendly and helpful. The hotel is next to a tourist attraction and within 15 mins walk to the famous mountain. The daily breakfast buffet is delicious and with a widespread of varieties, I finally get to taste the Bee Hoon on my last morning with them.
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Steh007
DELUXE ROOM,1 King Size Bed
Check-in Okt 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 15 Nov 2024
Location is great for traveller who would like to visit national park for few days. About 1km away from park’s east gate. Highlight of the trip is concierge George who is knowledgeable and provide great recommendations of routes to this huge park.
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Andrei FI
SUPERIOR ROOM,1 King Size Bed
Check-in Mar 2025
Family
6 ulasan
9.5/10
Amazing
Diposting pada 2 Mei 2025
Good option in this very touristic area, very spacious room. We were upgraded for free. Great breakfast with a lot of options, swimming pool as well.
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
James
SUPERIOR ROOM,1 King Size Bed
Check-in Sep 2024
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 4 Nov 2024
Had a fantastic stay here. The location is great, being very close to the signature (east) gate. The room is also fantastic and the staff are very welcoming and helpful.
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Aik-Chuan Goh
DELUXE ROOM,1 King Size Bed
Check-in Mar 2025
Solo travelers
5 ulasan
9.0/10
Great
Diposting pada 16 Apr 2025
Location is great but service is a bit lacking. After checking out, asked if they can help with a taxi. Was told by the reception to walk to the main entrance to flag the taxi.
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing to stay at Zhangjiajie Pullman Hotel and taking the time to share your accommodation experience! Our hotel is located in the core scenic area - Wulingyuan Scenic Area, adjacent to Tianzi Mountain, Baofeng Lake, Huanglong Cave and other scenic spots. The environment is elegant and the geographical location is quite superior. Thank you for your valuable feedback. We have shared it with the relevant departments. Thank you again for your stay. We look forward to your visit again. I wish you a happy life and all the best!
JangJean
SUPERIOR ROOM,1 King Size Bed
Check-in Mar 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 14 Apr 2025
The hotel is very clean and has all the amenities you can ask for: onsite restaurant, convenience store, currency exchange, very close to Zhangjiajie National Forest Park entrance, and within walking distance to the theatre.
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
SUPERIOR ROOM,1 King Size Bed
Check-in Feb 2025
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 5 Apr 2025
We had a wonderful stay at the Pullman. Staff were exceptional, location spot on, hotel was great. Zhu from the tourist office was amazing. Booked our tickets for sight seeing, arranged transport etc. so professional and efficient. Our stay was fabulous. Definitely recommend it
Tanggapan dari Properti: Dear guest,
Thank you for taking the time to share your wonderful stay with us. We are glad to know that you enjoyed your stay here, the convenient location of the hotel provided you with convenience, and the service of our staff was appreciated by you.
We look forward to welcoming you again. If there is anything we can do to make your next trip to Zhangjiajie more memorable, please let us know.
Wish you a pleasant trip.
Anonymous User
SUPERIOR ROOM,1 King Size Bed
Check-in Agt 2024
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 18 Sep 2024
Old hotel but is still nice. Rooms are spacious and got all the basic necessities for the entire stay. Huge pool and the breakfast is also good.
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
TTZY
DELUXE ROOM,2 Single Size Beds
Check-in Sep 2024
Travel with friends
11 ulasan
10.0/10
Outstanding
Diposting pada 24 Okt 2024
Tasty hotel breakfast and very helpful concierge.
Thumbs up!!
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
SUPERIOR ROOM,1 King Size Bed
Check-in Jul 2024
Solo travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 7 Agt 2024
Great location, very spacious and clean rooms, wonderful surroundings! I loved it!
Tanggapan dari Properti: Dear Guest,Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.