Ulasan Yichang Airport Taohualing Hotel

Excellent service by the hotel manager. Large room with good views. Free transport to airport for our early morning flight.

The hotel is clean, modern with state of the art technology. The lobby manager Ms Ma was marvelous. She helped us to get the shuttle car to send us the airport the day we left. She then made some follow up call to tell us that they found a cosmetic brush in the room of my colleague. She offered to keep it for us until our next stay. We thanked her for her kindness but told her to dispose of it. We really appreciate her friendliness and professionalism. We will stay there for our next trip.

The location is very close to the Sanxia Airport, the hotel offered free airport drop off service and it only took about 5 minutes to reach the airport. The front desk was not experienced enough and her service attitude and quality need improvement especially the way how she talks. But the service of the manager 大堂副理小江 was good and even helped to deliver our luggage to the room himself. During winter, heater is essential. Unfortunately, the heating system of entire hotel was not working on that day and a portable heater was given. The power of the portable heater was not enough to warm the entire room and the room was still freezing cold after 2 hours. I feedback to the front desk that it was way too cold for us and requested for a stronger heater or additional heater. However, my request was turned down and the front desk replied that the heating system was not working and there was nothing she could do. I was so angry and told her off that the malfunction of the heating system was hotel's problem and it was not my problem. I further requested that she better figured out how to make the room warm enough unless she wanted to be responsible for us if we fall sick. Finally, 大堂副理小胡and客户副理小江came with free fruits and snacks for apology and offered to change the current heater to a stronger heater for our room and then finally the entire room is warm enough. We had dinner in the hotel restaurant and the food was good but the varieties of breakfast needs improvement.

Very good

房子很好，飯店內環境不錯，智能電動加聲控。馬經理還是馮經理？忘記了姓了哈，服務很好。在餐廳團了一個**套餐，人均80元，吃不完那麼多，但好吃 酒店還準時安排車輛送我們到機場

房間寬敞又明亮，落地窗，可以觀很景。床很大，睡得舒服。還有智能語音系統服務，非常方便。免費給我升級了豪華房間，還有免費送機服務。 庭院湖很大，可以散步，環境特別好。 非常滿意的一次體驗，下次去宜昌，一定還訂這個酒店。

這次出差入住機場桃花嶺飯店，環境很好，客服乾淨舒適，床鋪舒服，特別感謝客房小尤姐姐熱情周到的服務，幫助我們提行李送水果，始終微笑服務，五星好評！

酒店很新，很乾凈。還有微波爐，因為擔心小孩晚上餓肚子，帶了幾個點心，還在想怎麼加熱。落了手機充電器在酒店，是大堂經理楊翠蓮主動打電話給我，並在順豐開工後第一時間發出了快遞。賓至如歸，體驗感非常好！

因為飛機很晚到達，在機場桃花嶺飯店住了一晚。酒店隔機場特別近，兩三分鐘車程，接機特別方便。入住辦理很快，還有人幫拿行李到房間。定的雙床間，非常乾淨整潔，床特別舒服，睡的不想起床。洗手間不大但是很新，各種設施齊全，考慮周到。早餐還不錯，吃得舒服。大堂馬經理特別熱心，幫着拿行李，導航接我的家人。非常推薦，下次有需要還會入住！

房間很寬敞乾淨，早餐也很豐富，雖然在機場附近，晚上睡覺也完全不吵。窗口對着一片小小的湖，冬天看到也是開心的。入住接待小姐姐，大堂經理小姐姐都很禮貌很奈斯，有諮詢入住體驗及提升建議，客房小尤姐姐還貼心幫忙洗衣服，加班小女孩被寵愛的一天，感恩～

設施：因為距離機場比較近，以為會嘈，其實非常安靜。 服務：前台小姐姐非常好，辦完入住後專門帶着去的房間，因為酒店比較大，分好幾個樓。 送機接機二選一服務:送機服務不錯，其實走過去也可以，如果沒有行李

酒店意料之外的大，從服務到硬件到配套，幾天湖北之行最驚喜最滿意的一間酒店，所有的服務員都感覺到了用心去服務客人！有專車送到機場，酒店中餐廳也很美味，還在5樓看到了飛機起飛，很特別的體驗！

新酒店來的，服務人員很貼心因為帶着寶寶出行，貼心管家小尤送的新年伴手禮，還有免費接送機服務，很贊，下次來還要住，美中不足親子房的床不是很好，希望能有改進。

一下飛機就到的酒店，環境，服務都OK，住的比較舒心，辦理入住是前台小姐姐又漂亮業務又熟練，後面因服務較好還問了名字，就為了給酒店和小丫頭一個好評🥰小姐姐叫小蘇，名字跟人一樣舒服，下次還會繼續選擇這個酒店