Swiss-Belcourt Bogor

Ulasan Swiss-Belcourt Bogor

Swiss-Belcourt Bogor

Jl. Bukit Cimanggu City Raya Jl. Sholeh Iskandar No.1, RT.01/RW.13, Cibadak, Kec, Cibadak, Tanah Sereal, Bogor City, West Java, 16168, IndonesiaLihat Detail Hotel
Swiss-Belcourt Bogor
Swiss-Belcourt BogorSwiss-Belcourt BogorSwiss-Belcourt Bogor
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Swiss-Belcourt Bogor

8.6/10
Very Good
144 ulasan
Ulasan terverifikasi
Location9.1
Amenities8.4
Service8.5
Cleanliness8.4
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(144)
Positive reviews(141)
Reviews with photos/video(46)
Awesome stay(19)
Friendly staff(14)
Clean and tidy(12)
Awesome rooms(11)
Great location(6)
Negative reviews(3)
Titi Risla Azis
Superior Double Room
Check-in Okt 2024
Business travelers
1 ulasan
7.5/10
Diposting pada 30 Nov 2024
The hotel as comfy as always swisbell group. Manu thanks for that. Located in border bogor.
Tanggapan dari Properti: Dear Bapak/Ibu Titi Risla Azis,Thank you for your kind words! We’re thrilled to hear that you found our hotel as comfortable as always. It's wonderful to know that our location in the heart of Bogor and our consistent service meet your expectations.We look forward to welcoming you back soon for another great stay.Regards,Andi Grinaldi MattinettaGeneral Manager
hobistaycation
Superior Double Room
Check-in Sep 2024
Couples
3 ulasan
7.0/10
Diposting pada 15 Okt 2024
For the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam. Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan. Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel. Semoga kedepannya lebih baik lagi, just want to share my experience. Thank you.
Tanggapan dari Properti: Dear Valued Guest, Thank you for your rating and taking the time to leave a review on Trip.com. Glad to hear that you had a wonderful experience during your stay, especially with the clean and comfortable room atmosphere, kids friendly, and complete facilities that we provide. We apologize for the inconvenience caused during your stay, we greatly appreciate your feedback in several ways, this helps us improve and provide a better experience for all guests. My team and I are looking forward to welcoming you back to Swiss-Belcourt Bogor in the near future, for another unforgettable stay experience. Regards, Andi Grinaldi Mattinetta General Manager
traveller moms
Junior Suite
Check-in Feb 2024
Family
41 ulasan
6.5/10
Diposting pada 13 Mar 2024
The hotel was known as bogor icon hotel then now swissbell court. Our junior room was big, n quite complete with sofa, tv, and kitchen set without kitchen utilities. The swimming pool provided at ground floor next to the resto. Once come into the room our card didnt fuction, and we have to ask the maintenance to fixed it. Overall our experience in this hotel is average.
Tanggapan dari Properti: Dear Guest,It was indeed a pleasure to have you stay with us. We thank you for taking the time to write and share your generous comment. We also appreciate you highlighting areas for improvement. We take pride in ensuring our guests have a comfortable and enjoyable stay, and your feedback is greatly appreciated. We hope you don't let this indifference influence your opinion of this hotel. We are looking forward to welcoming you back.Regards,Dicky Pratama, General Manager
Guest User
Superior Double Room
Check-in Nov 2024
Family
1 ulasan
9.0/10
Great
Diposting pada 29 Des 2024
Breakfast quality could be improved further
Tanggapan dari Properti: Dear Valued Guest, Thank you for your review and for choosing Swiss Belcourt Bogor as your place to stay. We are pleased to know that you are satisfied with our cleanliness, services, and facilities. We also noted your feedback regarding the quality of breakfast. This will be our concern to continue to improve the quality of the dishes to better meet the expectations of our guests in the future. Thank you for your valuable feedback, and we look forward to welcoming you back with a better experience in the future. Regards, Andi Grinaldi Mattinetta General Manager
Lmntrix118
Superior Room 2 Single bed
Check-in Agt 2023
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Sep 2023
This hotel building really amazyng and I really love this hotel
Tanggapan dari Properti: Dear Lmtrix118,Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our hotel,I am looking forward to welcoming you back soon at Swiss-Belcourt Bogor.Best regards, DickyGeneral Manager
NanHT
Superior Room 2 Single bed
Check-in Okt 2023
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 26 Nov 2023
The room is OK, the service is good, but need to improve like room door is old and really loud outside the room,
Tanggapan dari Properti: Dear Mr/Mrs. Nanht,We are happy to read that you enjoyed your stay with us, especially for our friendliness staff.The entire team was very sorry that we could not meet your expectations in some areas. It is always be our goal to arrange the best stay for any guest can possibly has. I would be very happy if we could have another chance to make your stay more enjoyable. I am very much looking forward to welcoming you back to Swiss-Belcourt Bogor.Kind regards,Dicky PratamaGeneral Manager
Sari Kristina
Superior Double Room with Pool View
Check-in Jun 2023
Family
17 ulasan
10.0/10
Outstanding
Diposting pada 11 Jul 2023
Mantappppppppmantulllllllllllllllllllllllllllllllllllll
Tanggapan dari Properti: Dear Mrs. Sari Kristina, Thank you for taking the time and giving our hotel your best rating. We will look forward to welcoming you back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager
Ferdians
Superior Twin Room With Pool View
Check-in Mei 2023
Couples
16 ulasan
8.5/10
Very Good
Diposting pada 18 Agt 2023
Good hotel. Great services. I love the ambience. Quite room.
Tanggapan dari Properti: Dear Ferdians,Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our hotel location and our sevices,I am looking forward to welcoming you back soon at Swiss-Belcourt Bogor.Best regards, DickyGeneral Manager
Novi
Superior Room 2 Single bed
Check-in Mar 2023
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 6 Mei 2023
The place is so cozy and nice,, in the middle of town,, so cool
Tanggapan dari Properti: Dear Novi, Thank you for taking the time to provide a good review for your stay at Swiss-Belcourt Bogor. We are happy with your kind words about our facilities and services. We will look forward to welcoming you back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager
setian
Superior Double Room
Check-in Mei 2023
Travel with friends
7 ulasan
10.0/10
Outstanding
Diposting pada 20 Jun 2023
Good n Good
Tanggapan dari Properti: Terimakasih telah meluangkan waktu untuk memberikan ulasan yang bagus ketika Anda menginap di Swiss-Belcourt Bogor. Kami akan menantikan kedatangan anda kembali di Swiss-Belcourt Bogor. Hormat Kami, Dicky General Manager
Guest User
Superior Twin Room With Pool View
Check-in Mei 2023
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 23 Jun 2023
Oke abizzz
Tanggapan dari Properti: Terimakasih telah meluangkan waktu untuk memberikan ulasan yang bagus ketika Anda menginap di Swiss-Belcourt Bogor. Kami akan menantikan kedatangan anda kembali di Swiss-Belcourt Bogor. Hormat Kami, Dicky General Manager
maulanailham
Superior Room 2 Single bed
Check-in Mar 2024
Solo travelers
20 ulasan
8.5/10
Very Good
Diposting pada 8 Jun 2024
Room nice and located near toll
Tanggapan dari Properti: Dear Maulana Ilham,Thank you for letting us know about your stay at Swiss Belcourt Bogor, and I am very pleased to have received your exceptional rating on your recent visit with us. My team and I look forward to welcoming you back in the future.Best Regards,Romdon Zulkarnaen; Executive Assistant Manager
Anonymous User
Family Suite
Check-in Mei 2023
Business travelers
147 ulasan
10.0/10
Outstanding
Diposting pada 1 Jul 2023
It was my first time stay at this hotel and for me it was a good experience. Room is quite good and clean indeed. A great place to stay..
Tanggapan dari Properti: Thank you so much for taking the time and providing us with your feedback. We are looking forward to your next stay and send you best regards from Swiss-Belcourt Bogor.Best Regards,DickyGeneral Manager
Anonymous User
Superior Double Room with Pool View
Check-in Apr 2023
Business travelers
20 ulasan
7.5/10
Diposting pada 11 Jun 2023
The facilities are quite good, cleanliness needs to be improved, the location is a bit far from downtown Bogor
Tanggapan dari Properti: Thank you for taking the time to provide a good review for your stay at Swiss-Belcourt Bogor. We will look forward to welcoming you back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager
Ahmad Heri Firdaus
Superior Double Room
Check-in Mar 2023
Business travelers
5 ulasan
6.0/10
Diposting pada 28 Apr 2023
Jam cek in tapi petugasnya resepsionisnya hanya 1 yg ready, jd proses cek in sgt lama
Tanggapan dari Properti: Dear Mr. Ahmad Heri Firdaus, Thank you very much for taking the time to provide a review when Mr. Ahmad Heri Firdaus stayed at Swiss-Belcourt Bogor. The whole team is very sorry that we could not live up to Mr Ahmad's expectations in several areas. It has always been our goal to arrange the best for every guest who stays with us. We are looking forward to welcoming Mr. Ahmad Heri Firdaus back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager