Hilton Garden Inn Xuzhou

Ulasan Hilton Garden Inn Xuzhou

Hilton Garden Inn Xuzhou

Building D2, Xiangxi Zuo'an, Heping Avenue, Yunlong District, Xuzhou, Jiangsu, ChinaLihat Detail Hotel
Hilton Garden Inn Xuzhou
Hilton Garden Inn XuzhouHilton Garden Inn XuzhouHilton Garden Inn Xuzhou
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.8/5
Excellent
1419 ulasan
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1419)
Positive reviews(1391)
Reviews with photos/video(214)
Delicious breakfast(127)
Easy to get around(123)
Friendly front desk staff(118)
Large rooms(75)
Convenient for shopping(60)
Close to metro(44)
Tasty coffee(19)
Has rooms for families(16)
Negative reviews(28)
Mun Yee
Garden Queen Room
Menginap di Des 2024
Business travelers
9 ulasan
4.0/5
Very Good
Diposting pada 16 Jan 2025
Had I pleasant stay at the hotel. The rooms were clean, spacious, and well-maintained. The staff was friendly and attentive, ensuring that my needs were met promptly. The breakfast buffet offered a decent variety of options, and the quality of the food was good. Overall, a great value for money, and I would recommend it to anyone visiting the area!
Tanggapan dari Properti: Dear guest, hello! Thank you for staying at Hilton Garden Inn Xuzhou Yunlong! We are encouraged by your recognition of our hotel in so many ways. As a member of Hilton Garden Inn Group, we uphold the great vision of the group and are committed to providing sincere hospitality to every guest, so that every guest can feel our sincere welcome and attention. Your every affirmation is precious to us. Warmly welcome you to visit again, I wish you all the best!
Sirajuddin Abdulla
Garden Twin Room
Menginap di Sep 2024
Business travelers
30 ulasan
4.0/5
Very Good
Diposting pada 18 Okt 2024
Best location, spacious rooms, heartwarming breakfast,smiling staffs but have some draw backs .. room temperature is not adjustable according to customer .. they switch off the cooling system in all rooms during this autumn , really not friendly decision , other is the toilet facility, they must have washing facility too. Other everything is wonderful about this hotel.
6/8
Tanggapan dari Properti: Dear guests, thank you for your recent choice of Hilton Garden Inn, and give us a detailed review! First of all, we are very happy to receive your recognition of the hotel, but we are also very sorry to learn that the facilities in the hotel failed to meet your expectations, for which we sincerely apologize. We have conveyed your suggestion to our relevant team, so that we can make appropriate adjustments and improvements to continue to improve our service quality, and sincerely hope that you will choose us again next time!
Ant Do
Garden Superior Room (Double Bed)
Menginap di Okt 2023
Business travelers
38 ulasan
5.0/5
Outstanding
Diposting pada 26 Nov 2023
I like to stay in this hotel due to their high quality service and the perfect location. I recommend everyone to book this hotel, if you have get good mood every morning!
Tanggapan dari Properti: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Xuzhou Yunlong . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Mikke CO
Garden Queen Room
Menginap di Jul 2024
Business travelers
32 ulasan
5.0/5
Outstanding
Diposting pada 14 Okt 2024
Comfortable, clean and helpful staff
Tanggapan dari Properti: Dear valued guest, thank you for choosing the Yunlong Hilton Garden Inn Xuzhou! We are delighted that you had a comfortable and satisfying stay and appreciate your recognition of our hotel's service and cleanliness efforts. Our team members are committed to providing exceptional service experiences with warm hospitality. Your recognition is our greatest motivation, and we hope to see you again soon. Wishing you a pleasant journey and a happy life!
Malik Altaf
Garden Twin Room
Menginap di Sep 2023
Business travelers
60 ulasan
5.0/5
Outstanding
Diposting pada 31 Okt 2023
Clean Atmosphere friendly staff • good price bug rooms • Strongly recommend
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Xuzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Garden Twin Room
Menginap di Nov 2023
Business travelers
26 ulasan
3.5/5
Diposting pada 8 Des 2023
To improve the cleanliness
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇入住徐州雲龍希爾頓花園酒店並提供坦誠的反饋意見。我們很遺憾我們沒有能達到您的期望。我們已經注意到酒店的清潔度未符合您的預期。我們目前正積極就客房的整潔問題同保潔團隊協作,確保客人在我們酒店期間一直享受到舒適的體驗。並且我們將在評估酒店的客房保潔具體項目時考慮您所提的意見。再次感謝您,並期望下次您來訪這裏時能再次入住我們的酒店。
Guest User
Garden Twin Room
Menginap di Mar 2025
Family
9 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2025
The room was very clean and comfortable. The children liked it very much. There were fruits in the room. The children liked the smell of the lotion and asked me to buy the same one. I forgot to ask the front desk when I left. The breakfast was also very good, and the noodles were delicious. The experience was very good. I will choose to stay here next time I come to Xuzhou
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you so much for your compliment! Service first is the core principle of our hotel. Every member of the team has engraved enthusiasm and professionalism in their hearts and strives to make every guest have a perfect home experience. Your affirmation is the biggest motivation for us to move forward. We will continue to maintain and improve in the future. Moisturizing lotion is available at the hotel front desk. If you need it, you can call the hotel to mail it to you at any time. We look forward to serving you again and bringing you more beautiful moments. I wish you a happy life! - Hotel Operations Manager Zhao Shuai
Guest User
Garden Queen Room
Menginap di Mar 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2025
The hotel is in a good location, with convenient transportation and many delicious restaurants nearby. The room is very clean and soundproof. The hotel manager Tim Zhao Shuai is very enthusiastic and thoughtful. I will book this hotel again next time I come to Xuzhou
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for choosing our hotel. We are also very happy to receive your recognition! Our hotel has always been committed to selecting superior locations, hoping to provide convenience for every guest. We are sincerely proud of Tim for leaving you with a good impression with his service. She always maintains a warm and thoughtful work attitude, hoping to bring everyone a home-like experience. Your satisfaction is the greatest motivation for our progress. We look forward to accompanying you through more wonderful journeys in the future and providing you with better services! --Hotel Operations Manager Zhao Shuai
Guest User
Garden Twin Room
Menginap di Mar 2025
Other
1 ulasan
5.0/5
Outstanding
Diposting pada 4 Apr 2025
An unexpected and caring experience! Thank you, Manager Jiang Qixiang, for your thoughtful arrangements! This stay at Hilton Garden Inn Xuzhou Yunlong is a very satisfactory experience! From check-in to check-out, the professionalism and enthusiasm of the hotel team can be felt in every detail. Special thanks to the front desk manager for his careful arrangements. He not only took the initiative to coordinate and upgrade the room, but also patiently answered our inquiries about local travel and food, making our trip more relaxed and enjoyable. The hotel environment is clean and comfortable, the room facilities are modern and well-maintained, the bedding is soft and helps sleep, and the breakfast variety is rich and the taste is online. The geographical location is also very convenient, and the surrounding business districts and attractions are easy to reach. Most importantly, the staff always maintains a sincere smile and service, which makes people feel warm. This stay completely exceeded expectations and is highly recommended to friends who come to Xuzhou! Thanks again to the hotel front desk team for their hard work, and I will definitely choose here next time!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇我們酒店,也特別開心能收穫您的認可!我們酒店一直致力於挑選優越地段,就是希望為每一位賓客出行提供便捷。前廳經理能憑藉服務給您留下美好印象,我們由衷為他感到驕傲。他始終秉持着熱情、周到的工作態度,希望能為大家帶來賓至如歸的體驗。您的滿意,就是我們進步的最大動力。期待未來,我們還能陪伴您度過更多精彩旅程,為您提供更優質的服務!--酒店運營經理 趙帥
Guest User
Garden Superior Room (Double Bed)
Menginap di Feb 2025
Travel with friends
1 ulasan
4.7/5
Amazing
Diposting pada 30 Mar 2025
First of all, thank Nikko for upgrading my room. The overall accommodation experience when traveling to Xuzhou is good, but there are too few takeaway delivery robots and the time is long. After contacting the front desk, they were unable to deliver the food, which was troublesome. It would have been better if the bathtub did not provide a disposable bathtub cover.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for choosing our hotel and for your recognition of Nikko's room upgrade service. We are sincerely happy to bring you a good accommodation experience during your trip to Xuzhou. However, we sincerely apologize for the shortcomings in takeaway delivery and bathtub matching services. During the peak period of takeaway delivery, you have to wait too long, which brings you many inconveniences. This is a problem we need to seriously consider and solve. Regarding the issue of disposable bathtub covers for bathtubs, it also shows that there is room for improvement in our service. We have started to optimize the takeaway delivery process and will improve the room items. We look forward to you choosing our hotel again. We will definitely not let you down. I wish you a happy life and all the best! --Hotel Operations Manager Zhao Shuai
Guest User
Garden Queen Room
Menginap di Jan 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 16 Feb 2025
The sun was shining brightly, the service was excellent, and Xiao Deng at the front desk was very considerate. He delivered everything I needed as soon as possible. It was a very happy accommodation experience and I will definitely choose again in the future!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for choosing to stay at Hilton Garden Inn Xuzhou Yunlong and sharing your stay experience. We are so happy to receive your praise! Your satisfaction is the biggest motivation for us to move forward. Whether it is travel convenience or service experience, we are working hard to do our best. We look forward to your next stay. We will continue to provide you with better services so that you can travel without worries every time! --Hotel Operations Manager-Zhao Shuai
Dongdongchunchun
Garden Queen Room
Menginap di Jan 2025
Family
2 ulasan
4.2/5
Very Good
Diposting pada 9 Feb 2025
The service attitude of the girl at the front desk was very good. When we checked out, she asked us if we needed to bring a bottle of water to drink on the way. The only drawback was that one of the pillowcases was not cleaned and had a dirty spot, which was inconsistent with the quality of Hilton.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you for staying at Hilton Garden Inn Xuzhou Yunlong. Your choice is a great trust and support for us. We are especially grateful for your affirmation of the thoughtful service of the front desk staff, which has given us great encouragement. However, the problem of the unwashed pillowcase is a serious mistake in our work, which is contrary to Hilton's quality requirements. We feel deeply guilty about this. At present, we have quickly and comprehensively checked the room cleaning process and strengthened supervision and management. I sincerely hope that you can come again. Next time, we will definitely bring you a perfect stay experience and live up to your trust. --Hotel Operations Manager-Zhao Shuai
Tk Laroi.
Garden Family Room (Sofa Bed)
Menginap di Des 2024
Family
16 ulasan
5.0/5
Outstanding
Diposting pada 1 Feb 2025
The hotel has a beautiful and elegant environment, the front desk service is warm, the family room is relatively large, the hotel also thoughtfully provides children's toothbrushes and children's slippers, and parking is also very convenient. I will come again next time!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for staying at Hilton Garden Inn Xuzhou Yunlong! We are glad that you have a comfortable and satisfactory stay and thank you for your recognition of the hotel service. The hotel team members are committed to providing excellent service experience with warm hospitality. Your recognition is our greatest motivation. I hope to see you again soon. I wish you a smooth journey and a happy life! Hotel Operations Manager-Zhao Shuai
winter
Garden Family Room (Sofa Bed)
Menginap di Des 2024
Family
6 ulasan
4.5/5
Great
Diposting pada 1 Feb 2025
Booked a family room to take the elderly out. The room is relatively large, and the single bed is a sofa bed, which is a bit shabby for Hilton. The staff is very nice, and they can get things right away when asked several times. If the service can be more considerate, for example, knowing that we are three adults staying, they have added toiletries and slippers on the first day, and the second day should be equipped according to adults after cleaning the room. Maybe the front desk did not communicate with the service department, and the second day was still equipped with two adults and one child. The stirring rod was used up on the first day, and it was not replenished on the second day. Although there are some small regrets, I will still choose Hilton in the future.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your choice and recognition! We are very happy that our staff has left a good impression on you, but we are very sorry for the inconvenience caused to you by the simple room facilities and improper service connection. We have started to optimize the layout of the parent-child room and strengthen communication between departments to ensure consistent service. We will pay more attention to the needs of guests and replenish supplies in time. We look forward to your stay again. We will provide more perfect service to make your journey with your family more warm! --Hotel Operations Manager-Zhao Shuai
Anonymous User
Garden Twin Room
Menginap di Des 2024
Business travelers
57 ulasan
5.0/5
Outstanding
Diposting pada 16 Jan 2025
The room is clean and spacious, the hotel service is very good The breakfast is also quite rich It is also very convenient to get takeout in the surrounding area, The restaurant is on the first floor, open, you need to wear more clothes
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, please accept the sincere greetings from Hilton Garden Inn Xuzhou Yunlong! We are very happy to receive your full score review. We have always hoped to bring guests a memorable and unforgettable wonderful stay experience and hope to become the first choice hotel in the minds of guests. Your praise has given us a firm belief and confidence to move towards an excellent future! We sincerely look forward to your visit again and wish you a happy life and everything goes well! --Hotel Operations Manager Zhao Shuai