Cubanacan Casa Granda

Excelente servicio .Me encanto este lugar .

Honestly, this is the best hotel in Santiago. Not only for the perfect location. Also for the people who works here whose always make very warm feeling to all guest. Rooms are clean, bathroom renovated, the service is professional. Food is nice as well. Compare to other hotels, like Melia or Las Américas, this is paradise. Lastly, the terrace with a bar on the roof with an amazing view of cathedral is just stunning. Enjoy it..

The staff was welcoming. My room was clean. The location is in the heart of the city. Even though we arrived at a late hour due unforeseen circumstances, all was ready for our arrival. All said and done, I recommend this hotel to anyone considering staying in this city

We had a great stay at this hotel. Daina, the attentive receptionist, went above and beyond, even noting my birthday, which the staff celebrated. We met the warmhearted manager, Christian from Costa Rica, who took photos and arranged a birthday cake. Alexei, the security man, was fantastic, offering restaurant recommendations and escorting us safely. The staff deserves 5 stars. However, the rooms needed maintenance; ours was dark with non-functional lamps, and the bathroom's low shower pressure needs improvement. Despite this, we had a comfortable stay and highly recommend Casa Granda for its location, live salsa music, and excellent staff.

A great breakfast with my friends in Casa Granda Hotel, always a nice place to know the herat of Santiago de Cuba City and to enjoy the most exciting view of CespedeZ Park. Thanks to Edward the manager, for such a Great Welcome and make us feel in home.

This is a very nice hotel and the food, customer service, room tender service have made my stay in Santiago de Cuba very comfortible. Many of the staff speak English so that helped too. The check in rep, a taller gentleman was a bit stand-offish and could have been more welcoming and friendly but he warmed up a bit during my week here. My room was very nice and the air conditioner worked Great. The room bathroom was clean, open, and bright. The restaurant food and service were excelente! The lobby entry greeters were formal, profesional but warm and approachable. The view from the resturant porch 1st and 5th floors are beautiful. When I return to Santiago, I will stay here! THANK YOU Hotel Casa Granda!!!