I’ve stayed here twice. In October 2022, it was wonderful. We were excited to come back! But this trip was a disappoin**ent.
We were in the Dreamcatcher Suite above the kitchen, and it was really noisy by 7:30 - lots of clanking and dropping and just general noise coming from downstairs.
And when we went for breakfast, they were out of everything but oa**eal and juice :/
Thankfully we had a coupon for free breakfast, but the front desk and kitchen staff didn’t agree on what to do with it. The front desk told us to tell the kitchen, and the kitchen sent us back to the front desk, which is frustrating as a guest.
Overall, it just wasn’t the polished experience we had a year ago, which gives me pause about coming back. Hopefully management sees this, receives the feedback graciously, and improves the experience for other guests in the future.
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