Hotel Acapulco

It was my first time at the hotel and it was ok and very clean they clean my room everyday and its cheap and affordble so i will say 8 out of 10

Property was ok except we had to ask for clean towels every morning because they don’t clean the rooms in the days

Inexpensive hotel , clean. Good restaurant. They did charge me $15 to wash one of their old sheets which was slightly soiled.

This is a cheap place and there is an understanding that you get what you pay for. But not in this case here. This place feels very much like a place one would rent by the hour. First sign was that they handed the remotes for the TV and AC at the reception. Lights were off in the corridors we had to use our phones to see the room numbers. We rented 2 rooms. They were nothing like the photos. dark, small and claustrophobic, wires hanging and broken fixtures.. But worse was the sanitation. One room was made but sheets had body hair and stains on it, mold in the shower, air conditioner which was full of dust, dirty curtains... And be warned don't ever remove the sheets and look at the mattress. We did not check the other room as it was not the kind that we wanted. A room with single beds rather than the room with a queen size bed we wanted. Things broke down after that. The receptionist did not understand any English nor showed any interest in trying, She asked for more money but we could not understand why. At one point she said we have to call ********** and cut us off. We did and they called the reception but failed to communicate and resolve the issue as well. As there was nothing else to do we moved to different hotel although we had booked for 4 nights. Forget the comfort, we did not feel safe getting into bed. So our suggestion is to avoid this place there much better around, or at least book for single night first. You can always extend but won't get money back.

Our stay was pleasant. The hotel is very basic but clean. The water does not get hot, but somewhat warm is fine in a tropical country. The area outside the hotel gets a bit noisy at times. The restaurant next door was convenient and we ate breakfast there routinely.

We stayed for a month and found everything to be great except for the loud music that would sometimes occur from 10PM to 2PM at a business next door. The staff was very friendly, helpful and attentive at all times.

location is convenient

The room had a bed that was the same size as to what was advertised and the condition of the room was not too good. There was painter’s tape on the doorframe, walls were so thin that you could hear the construction in the room next at night. Rusty water came out of the tiny shower. The neighborhood was not good, sewage in the street and garbage everywhere.

Clean, basic accommodations for a good price.