T3936FDseanh
25 Oktober 2021
Booked this hotel through Agoda . on 23rd october 2021, arrived at check in time phoned number on notice displayed on door, man looked surprised to see us was busy talking to someone at entrance hurried us in, had booking on phone to show him , he told me to be quiet and dismissed it, looking through bookings with very little communication , started pacing the ground floor on mobile phone, after 10mins we where told flooding had happened to our room no room for you, the man was rude and shrugged thats it, he wouldnt answer any questions we had , left hotel had to book guest house double the price and travel expence, Was CHARGED for staying at this hotel as hotel said no show, have since e mailed hotel and booking agency for refund ,nothing sorted out yet , very unhappy customer.
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