Hotel Kojoen

This is in a perfect location, right on the water. The customer service is top notch. Thry have mens, womans and private Onsen. The men and woman have and indoor and outdoor onsen. The private is only indoors. All 3 are small but clean and does the job. The breakfast and dinner was amazing. However, if your not used to Japanese style sleeping then prepare yourself. It's on a thin mat on the floor. I stayed for one night and absolutely loved the hospitality.

Very good kokokkokklkjjjh

接待人員非常用心，飯店非常乾淨，湖岸第一排美景。 晚餐和早餐都非常好吃，飯店很用心的料理，非常值得推薦一來再來。

熱情周到。食物極好。我住完兩天退房後還俾我泊車在此。讚。

食物好吃，溫泉好泡 員工人很好，英文溝通沒問題

服務非常好，熱情有禮。地點絕佳，就在碼頭旁邊，坐遊船很方便。到立木觀音走路20分鐘，到中宮祠走路8分鐘，到大巴站3分鐘。 因為整體酒店有點舊了，所以設施也有點舊，房間佈局很傳統。被子下有一層床單，蓋的不太舒服，好幾次被子要滑到床下去。 早餐選了日式的，還可以。晚餐是偏西式的，味道很好，牛扒外焦裏嫩，不過我本人更喜歡日式料理，所以略為失望。 離開時我們都走到門外了，前台的女孩子特意追出來告別，很感動。

The Ryokan Kojoen is a family-run inn with old-fashioned service and dedication to its guests. The building has old world charm. For those who want a five-star hotel experience, this is not for you. The business (and the actual building) have belonged to the same family for over one hundred years. Every member takes pride in serving the guests. From the time we arrived, we were met us at the bus stop and our luggage was taken up to our room. Our room was comfortable with magnificent views of the lake. The bathroom was small, but we managed fine. It’s the price you pay for authenticity. The most amazing part of our stay were the meals. Each morning and evening, we were treated to various courses of meat, seafood, duck, rice, soup, and pickled vegetables in season. The dinner was always topped off with a dessert of ice cream and freshly baked cake. The staff explained each dish so that we understood what we were eating at every step. We have no food allergies or aversions, but we were asked when we registered, so there is flexibility with the meals. Breakfast can be Japanese or western style, and the times of the meals are arranged the day before for your convenience. This was five star flavor and service. We have no complaints.

従業員の皆さんの気遣いが、とても良かったです。 窓からの景色は最高でした。 玄関のイメージと脱衣所の狭さが気になりました。

這是第二次入住「ホテル湖上苑」，雖然不是高級的五星級飯店，我對「ホテル湖上苑」的評價只能給予五顆星。這家飯店擁有令人難以置信的湖景，親切的服務人員，溫馨舒適的客房，超值的一泊二食套餐，以及令人放鬆的貸切風呂。 位置坐落於湖畔有著六星級令人驚艷的湖景，一望無際的湖水和周圍的自然美景令人心曠神怡，無論是白天還是夜傍晚都是令人難以忘懷的畫面。 服務人員非常友善和熱情。無論我們有任何需求或問題，他們總是樂意提供幫助。他們對待客人的態度真誠而親切，讓我們感到賓至如歸。 家飯店還提供一泊二食的超值套餐。晚餐式套餐的組合，每到都令人讚不絕口，早餐有和食和洋食可以選擇，兩種都相當美味。 飯店提供的貸切風呂。這是我們非常喜愛的一項特色服務。我們可以隨時享受私人泡湯，而不需要預約。只要在門口的白板上寫上使用時間，我們就可以獨佔風呂的寧靜與舒適。泡在溫暖的湯水中，望著窗外湖景，真是一種無與倫比的享受。