If you arrive early - forget early check in - would not check us in until check in time. Even though I called the week before and the day before arrival with flight info - flight no. and time - we were left at the airport waiting and finally had to call and then they were on their way - on top of that there was 17 of us, which I was told no problem... we had to leave half of us at airport and come back and get us. Very disappointed, especially when confirming the arrangements twice before arrival. Service in the restaurant was extremely slow and forget refills of water - asked three times and never got it.
Once we finally got in our rooms - went to the pool - only to find out we had to go back to the front to get pool towels - which we then could not get without leaving additional deposit - at this point I was just in my suit - Very disappointed in the communication - why was this not covered at check in. NO I WOULD NEVER STAY HERE AGAIN!
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