Apartamentos Coronado

We were booked for 2 weeks, we stayed 2 nights. We risked losing our money and points but after 2 nights we didn't care, we just booked something in Fuengerola and left. We had informed the resort of mobility issues and booked a scooter to be delivered to the apartment which it was. We were booked into garden room 3 in the Coronado. When we arrived by taxi, we had to check in at the Playa Real, about 500yrds down the road. Luckily the taxi waited and dropped us off outside the Coronado but it was now dark and we had no idea where Gdn Romm 3 was. Anyway, a bit of searching and we found the security gate. We were given 3 keys, one which unlocked the outside security gate. Followed along the path to nearly the furthest apartment. You then had to unlock another security door covering the apartment door, then find the key for the apartment. For security we were advised to lock both these doors once inside. First problem, no air conditioning which was booked. The windows wouldn't open. The curtains wouldn't even draw back, so no daylight inside. I left the freezer door open all night to try and cool things down. The sofa bed had nasty stains on it. The bed was a so called double, thinnest mattress ever, couldn't move once on it otherwise all the sheets came off the bed. The telephone didn't work so when we needed anything from reception, we had to walk down there. Our room was very near the steps to the pool except we couldn't use them with a mobility scooter. if you could use them, don't try the hand rail, it's covered in bird poo and the paths are not cleared. To get to the pool, we had to negotiate out of the security gate, right round the hotel, up a hill (which the scooter didn't manage) and in to a closed down Coronado reception area. Totally unmanageable. There were 2 bars/restaurants open, one opposite which belonged to a camp site which was ok, the other Papillon, down away past the Heritage Real reception. They only did breakfast till 12noon and no snacks on Sundays. We couldn't manage with this limitation. All the other shops, cafes, bars, hairdressers were closed/shut down. Even the tavern by the pool was shut down. No decent facilities whatsoever. Please message me if you feel the need to go to this place, I would love to save you your money. RCI gave us a full refund of money and points for which I thank them. If I could I would have given Zero rating