Hotel dekat Katedral Birmingham, Birmingham

We arrived very early and were greeted by a lovely receptionist, she was able to give us immediate access to our room. A lovely modern room, with two double beds and all amenities. Although, we went out for dinner, we did have breakfast. The food was good with lots of options and we had lovely service from a Hungarian waitress, sadly I didn’t get her name. We had a late checkout, just in time to get our train home. The hotel is convenient for all downtown shopping and other amenities, a very short walk from The Mailbox, lots of restaurants and shops, also the Bullring and Grand Central station. I’d highly recommend this hotel.

A very classy room I actually turned up slightly earlier than expected as my train was early to Birmingham. So I press to tell if I could check in early at around midday and they were more than happy to check me in however I decided to drop off my luggage and attend a meeting. The staff are very helpful and pleasant, and I had my usual additional request of having a room facing the canal. Unfortunately I was given a room on the opposite side to what I requested however went back down to the reception and the staff was so helpful in getting that sorted are they actually gave me the right room?

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

Room was spacious. Views were amazing. Staff were very helpful as I had a massive bouquet of flowers. 1 lady at Reception helped loads unfortunately we didn't get her name. Thank you.

The staff was great, The room size is ok but the bathroom is not good because when you showered the water will splash out and almost flow out from the bathroom. Air conditioning is not working during my staying and it’s summer!🥵

Comfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel. The only downside is the shower area, the curtain was short and water spilling everywhere when take shower. Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price