Below is a complaint email I sent these guys. We stayed in cabin 40 that had no upgrades since its was built....1970's! Hello, I booked a cabin as a birthday present for my wife and we stayed there this weekend just gone and were in cabin 40. Given the nightly tariff of $235 with a minimum of a two night booking, I must say the condition of the cabin, coupled with what you didn't get, made it poor value for money. I will list the issue below and provide photos as well. No wifi - I cannot think of a single place we have stayed in, a cafe we have dined at that doesn't provide free wifi. I believe most backpacking hostels provide it but for $235 a night, it is not included, nor even available. Holes in flyscreens rendering their purpose useless. Looks like the mesh has not been changed in decades. The freezer in the bar fridge somewhat useless as it was half filled with ice build up. The bottom rail on the fridge door missing meaning you could not securely store bottles upright in the door. Two bottles of soap / dishwashing liquid on the bench next to the sink, totally empty. A ceiling fan in the bedroom that was missing the knob on the switch plate. Not one single tissue in the cabin. A BBQ on the deck that not only had the igniter cable disconnected, but the gas bottle totally empty. If it is not in working order, why is it there??? One of the bedside lamps not working because it was plugged into a power board that was not plugged into an electricity source. Electricity cables all exposed in that area that were a potential tripping hazard. The bitumen road around the perimeter of the grounds was full of exposed pot holes. Other things that made zero sense was a pod coffee machine was on hand, but no pods supplied. A DVD player provided but no DVD's supplied This is simply not acceptable for any price, let alone what I paid for it. I will be putting this feedback on to sites such at Trip Advisor (I can see there are reviews on there similar to my complaint) to warn future people of what to expect should they be considering staying there. Obviously, we will not be coming back.
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