Heritance, Tea Factory Rd, Kandapola, Central Province, 22220, Sri LankaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Heritance Tea Factory
9.2/10
Great
89 ulasan
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Ulasan terverifikasi
Location9.2
Amenities8.9
Service9.2
Cleanliness9.4
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All reviews(89)
Positive reviews(86)
Reviews with photos/video(50)
Friendly staff(23)
Tasty food(11)
Clean and tidy(9)
Awesome amenities(9)
Well designed(8)
Garden view(8)
Classy environment(6)
Negative reviews(3)
Leon Tourigny
Superior King Room
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2025
Our experience at the hotel was truly exceptional, especially thanks to the outstanding service. The staff went above and beyond to make us feel welcome and taken care of throughout our stay.
The food was very good, with very generous portions — you definitely won’t go hungry here! We also really enjoyed the various tea-related activities offered by the hotel, which added a unique and authentic touch to the experience. TCL train experience (price at 100usd person) was good.p
That said, the rooms feel quite dated and could benefit from a renovation. While they were clean and comfortable, a refresh would bring the overall experience to the next level. Also, keep in mind that there is no swimming pool on-site.
We’d recommend staying one or two nights — it’s enough time to enjoy everything the hotel has to offer without feeling like you’re missing out.
ApiratR
Superior Twin Room
Check-in Mar 2025
Family
3 ulasan
9.0/10
Great
Diposting pada 10 Apr 2025
Lovely unique experience in a renovated tea factory. The staff were very helpful and friendly but a bit too formal compared to other properties in Sri Lanka but that could be part of the charm and selling point.
Tanggapan dari Properti: Dear Valued Guest Thank you for your lovely feedback! We're glad you enjoyed the unique charm of our tea factory setting and appreciated our helpful team. Your note on the formality is well taken—it’s part of our style, but we’ll keep refining the balance. Hope to welcome you again soon!Warm Regards General ManagerHeritance Tea Factory
JohnyAppleseed
Superior King Room
Check-in Jan 2025
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 11 Feb 2025
Quiet location in the middle of a tea plantation about 30 minutes drive from Nuwara Eliya.
Hotel had an age old charm retaining many of its colonial era features.
Carpeted and so mostly quiet at night apart from the occasional creaking with guests coming and going.
Good wifi and water supply.
We needed to use the heater at night but a comfy nights sleep otherwise with blackout curtains. Thank you Patmanathan for keeping our room clean and stocked up.
The grounds are well maintained and they have a lovely small garden.
They have tea tasting, nature walks, Horton Park guided walks as options for those interested.
The Spa had good options too and is very reasonably priced.
Highly recommended if you are staying in the area.
Laowai on the Loose
Executive Floor Deluxe Room
Check-in Nov 2024
Couples
4 ulasan
9.5/10
Amazing
Diposting pada 14 Jan 2025
The Tea Plantation is beautiful, surrounded by fields of tea. It has a lot of charm as a converted tea factory. It has a nice restaurant and bar off the lobby, and a spa in the basement. Its kind of a trek to get get there, but its worth it if you plan to spend a few days in this region. Its also on the way from Kandy to the National Parks in the Southern part of the island, so it makes a good place to stop for a night along the way. The spa was very nice, we had a couples massage there after breakfast. Overall it was a really nice place to spend a night. The weather is a lot cooler than the costal regions, it was a nice change of pace.
6/12
Tanggapan dari Properti: Dear Valued Guest Thank you for your wonderful review! We're delighted to hear that you enjoyed the beauty and charm of our converted tea factory. It's great to know you appreciated the restaurant, bar, and spa facilities, and that you had a relaxing couples massage. We’re glad you found our location convenient for exploring the region and that the cooler weather provided a refreshing change. We hope to welcome you back for another lovely stay!Warm Regards General Manager Heritance Tea Factory
Bubbles123
Superior King Room
Check-in Des 2024
Couples
3 ulasan
9.0/10
Great
Diposting pada 9 Jan 2025
We loved our stay at the heritage tea factory, it was very historical and a real experience in a tea plantation. We enjoyed the selection at breakfast and dinner as choose to go half board. I think it’s lovely the factory has been converted into a hotel. Note it is up the tea plantation and therefore is uphill and isolated from the main town. It’s nice the rooms are still very traditional, although the bathrooms feel a bit dated. They also turn on the old factory generator in the evening to give an authentic experience to how the factory run.
Tanggapan dari Properti: Dear Valued Guest Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay at the Heritage Tea Factory and appreciated the unique experience of being in a tea plantation. It's great to know you liked the half-board meal options and the traditional charm of the rooms. We appreciate your feedback about the bathrooms and will take it into consideration. We're glad you enjoyed the authentic atmosphere created by the old factory generator. We hope to welcome you back for another memorable stay!Warm Regards General Manager Heritance Tea Factory
Guest User
Superior King Room
Check-in Nov 2024
Couples
2 ulasan
9.0/10
Great
Diposting pada 23 Des 2024
I really enjoy the time spent in the hotel. The service is excellent and Mountain View is so good! Food is nice as well.
But, the location is not that convenient + bathroom isn’t so ideal .
In general, it worth the price and time. 👏will recommend it to others
Raymond Chi Meng
Superior King Room
Check-in Mar 2025
Couples
2 ulasan
9.5/10
Amazing
Diposting pada 12 Apr 2025
very nice hotel with great service… tip: get up early enough to watch the sunrise + photos and stroll in the garden
Tanggapan dari Properti: Dear Valued Guest Thank you for the kind words and great tip! We're so glad you enjoyed the service and the peaceful morning views. Hope to see you again for another beautiful sunrise!Warm Regards General ManagerHeritance Tea Factory
Guest User
Superior King Room
Check-in Feb 2024
Family
1 ulasan
5.5/10
Diposting pada 26 Mar 2024
The hotel needs renovation, the road is very bumpy to the hotel.
Guest User
Superior Twin Room
Check-in Mei 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Jun 2024
Superb property, very neat and clean, staff is excellent especially the resident manager, chef, restaurant captain, housekeeping staff and tea factory lady. All are excellent dedicated staff and helpful. Food was awesome. Very well maintained by all. Very caring and true hospitality. Look forward to visit again with my children and would definitely recommend to all my friends. All the best!
Tanggapan dari Properti: Dear Valued Guest Thank you for your fantastic review! We’re delighted to hear you enjoyed the property, cleanliness, and exceptional service from our dedicated team. We're thrilled that you loved the food and overall hospitality. We look forward to welcoming you and your children back and appreciate your recommendation!Warm Regards Resident Manager Heritance Tea Factory
Marife e
Superior King Room
Check-in Jul 2023
Solo travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 24 Agt 2023
Wonderful place to unwind, lovely staff. I enjoyed the tea tasting:)
Tanggapan dari Properti: A warm greeting to you,Your review is appreciated! It's wonderful to know you had a memorable stay. We're eagerly awaiting your return for another splendid stay!Best, Management
Ruvan Christopher
Superior King Room
Check-in Okt 2023
Family
3 ulasan
9.0/10
Great
Diposting pada 16 Nov 2023
Very Special place, need to experience the ambience, and location in the hills of the Sri Lankan high country.
jainRajat
Superior King Room
Check-in Okt 2023
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 11 Nov 2023
Amazing property. Has a vibe on its own. The room size isn't that big but they have retained its authentic 100 year old building and converted it into hotel rooms.
The 6 course meal was good. The service was excellent. The property itself is a wonder and has so much aroma to it with its multiple parks and events that take place.
The spice tea offered as welcome drink was something I have never tasted before and was excellent.
Guest User
Superior Room
Check-in Apr 2023
Travel with friends
1 ulasan
8.0/10
Very Good
Diposting pada 13 Mei 2023
Amazing getaway for families or for pairs that enjoy tea. Reminiscent of Wes Anderson hotel and whilst small, it made the a weekend perfect.
As eco friendly as it tries to be, hotel to look into car sharing for drop off and pick up at the train station. A lot of wastage for multiple trips down if the hotel is trying to be earth friendly.
Tea taster and service staff are amazing.
Guest User
Superior King Room
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Mei 2025
Great service
chamin
Superior King Room
Check-in Apr 2023
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 12 Jun 2023
location, food, specially the food and beverage service is excellent