TownePlace Suites Huntsville West/Redstone Gateway

Good place for a quick stay. Did not have a bar and breakfast items were very limited. Rooms are dated but functional.

This Marriott property is not worth the prices they charge. When spending $175 per night (including taxes), I would expect to get cleaning services at least every other day. When they finally did service the room at our request, they did not take out the garbage or replenish the coffee service. Breakfast lacked variety and was out of one of their staples (oa**eal) for 3 out of 4 days. They still put the oa**eal toppings out because without that, the breakfast buffet would have appeared as barren and lacking in options as it was. The property is run down, especially inside the guest room, with wall unit HVAC systems and thread bare towels. Some of the employees were pleasant- but if you are not going to fix an issue, then nice is not enough.

A great area where everything is new. While it wasn't important to me to be close to the base, the facilities that i imagine that support the base was very nice. Hotel was clean and quiet. Staff were very pleasant.

Please was close to my location, shopping, and good parking.

Terrible experience. Checked out a day early. Close breakfast early or don’t make anything once gone. Flooring peeling up in rooms. TV didn’t work and they didn’t fix. Workers didn’t care. Never again

It was a new developed section of the area near the Space and Rocket museum. Very convenient to restaurants.

Randy Shoe the general manager is a complete liar and a fraud. He put a $250 smoking charge on my bill but I ABSOLUTELY did not smoke in the hotel room. I asked for proof and he sent me a pic of a dirty mattress and claiming it's ashes. Anyone knows smokers can figure out better ways than *****ping down the bed sheets and putting ashes in the SIDE of the mattress? Unbelievable how unprofessional, and a liar, and a thief that Marriott hotels has this man working for them

Easy check in after late arrival. Helpful staff. Room was as described. Pillows and bed were comfortable. Water pressure could have been better but would stay again.

My recent stay at the Towneplace Suites Huntsville West/Redstone Gateway was one of the worst stays I have ever experienced. In selecting one of the highest priced suites there, I assumed my stay would be pleasant but it was the complete opposite to say the least. It started off with having to walk through hallways in which dirty linens/towels lie in the hallway from checkin until the later part of the following morning. This was followed by started with one suite that ended up with live insects throughout & dead insects in the bar lampshades that had been there for an "extended stay". After complaining, I was then reassigned a suite on a lower floor that housed a cockroach that greeted me when walking in. as well as a newborn cockroach that guarded the bathroom vanity wall. I can say that the concierge & employees that assisted with this issue were all very nice and understanding. I however was promised a call from both the manager & assistant manager to address the issues I experienced, but never received a email or not so much as a phone call which was very disheartening. For my suite to be in the lower $300’s per night and this location to only be 4 years old it is completely disgusting to think about what they were able to conceal.🤢Truly was frightened at the ‘unwanted souvenirs’ that I could possibly bring back home