Microtel Inn & Suites by Wyndham Hillsborough

I really liked the quietness. Woman at front desk was very nice, and it was faster than other hotels to get the key. The room was very comfortable and everything worked!

There was so many problems with this hotel. First, I was heading to the front door when I was asked by a drunk man if I wanted to go to his room. I immediately informed the front desk. The young girl behind the front desk informed me that this man was given a prior warning as he had approached another woman entering the hotel. My best guess is that this hotel is being used as a homeless shelter which is just appalling to me. While I am not against the homeless, they should not be given rooms in a hotel that advertises itself on ******* and for which I am paying money to stay in. Lots of very unsavory "guests". Second, the room needs an insect exterminator. When I reached for the phone to call downstairs, two ants were crawling on the handset. Third, the small refrigerator freezes your food and drink. Fourth, the pillows on the bed are 16" square. They are NOT standard sized bed pillows. And you only get 3. Fifth and very important to me and I would imagine to anyone who stays at this hotel, there is no working internet. On my first night, I notified the front desk woman who said "It works". She lied. So for 6 nights, I had to drive down the street to McDonalds to use their internet. This morning when I checked out, another front desk clerk, who was honest, quickly informed me it has been out for a while, management knows it has been out and has failed to get it repaired. This hotel is unsafe, unhealthy and not what is advertised. I expect a full refund!

Dated, but very clean room. The hotel smelled like food; but once in my room, i didn't smell any of it. 97% rating. Very efficient check-in; great staff. I travelled alone while a loved one was in a nearby hospital- never felt unsafe. Comfortable mattress.

It was very dirty. Overall the hotel was run down and grungy. There were bodily fluid stains on the wall of the room. The bed sagged and was uncomfortable. The tv did not work. There were no outlets near the beds. We asked to be partially refunded because of the non-working tv. They refused, and instead moved us to a suite. It was trashed, had been occupied and not cleaned with literal trash everywhere and the AC unit ripped out of the wall and in the middle of the room. Were moved to a different suite and that was ok - still grungy like the rest of the hotel and the bathroom door wouldn’t shut. The breakfast was extremely limited, with no protein options. I’ll never stay here or book a microtel again.

After walking in felt like walking out and going home … bed very uncomfortable… I’m 72 and this would be the worst I’ve ever slept in… the bed was very uncomfortable.

The American flag is tattered and needs to be replaced on the flagpole. Another guest pointed this out to us. The shower curtain is a bit tattered also. The beds and linens were comfortable and the rooms were quiet. Mud was tracked in at the coffee/breakfast area. I mentioned there were cakes of mud there, but the front desk guy never got a broom and guests continued to walk through the mud...

The property"s public areas werenot thoroughly clean, like inside the elevator and in the foyer. Also there were wear marks on the carpeting. The wifi and the TV service were very good.

This was our first stay there and we would not hesitate to book again. The housekeeping staff did an excellent job of cleaning the room and that was so important to us. Keep up the good work!!! Thanks also for providing so many choices for breakfast food. That sure was a plus.

I thought that the hotel was nice. My mom got a good night sleep and really enjoyed your bathtub. It was a little noisy, but I think that was related to the construction going on. You need to restock your vending machines because they had no drinks available.