Splendid Hotel & Spa

hotel kompak Di area komunitas yang bisa berjalan kaki ke kawasan quater lama, mudah menemukan sesuatu yang enak untuk dimakan dekat gereja danau boneka air Tapi sarapan harus jalan kaki ke cabang hotel yang lain yang melelahkan untuk bangun pagi Dan hotel ini agak sulit ditemukan jika Anda tidak memperhatikannya dengan cermat. Secara keseluruhan, itu dianggap sangat baik.

Hotel ini sangat intim dan nyaman. Staf resepsi sangat membantu dengan pertanyaan dan pemesanan apa pun. Sayangnya tidak mungkin untuk sarapan di lokasi (saya diberitahu bahwa mereka kekurangan staf), namun saya diberi tumpangan sepeda motor ke hotel terdekat untuk sarapan antarbenua Vietnam setiap pagi; Saya menyukainya tetapi tidak akan merekomendasikannya jika Anda takut mengemudi di tengah hiruk pikuk Kawasan Tua Hanoi. Lokasinya juga sempurna, karena hotel ini terletak tidak jauh dari Danau Hoan Kiem. Itu membuatnya mudah untuk menemukan hotel tanpa Peta dan koneksi internet, ditambah lagi saya memiliki kafe, restoran, ATM, dan semua layanan dasar di depan pintu saya. Sangat disarankan!

Tidak bagus, ruangnya kecil

Fasilitasnya sudah usang karena masa korona, tetapi jika Anda memberi tahu staf, mereka akan segera mengambil tindakan. Lokasinya sangat bagus.

Hotelnya sudah tua dan fasilitasnya mundur!

I chose this Hotel because of the location which is very near or facing Hoan Kiem Lake. Unfortunately upon arrival at the hotel (which we waited for 30minutes as front desk is not on her position) the front desk informed us that the guest occupying the room where I booked is at the hospital due to medical emergency, which i think is a scam because i backread all reviews on this hotel and they're telling the same "excuse" which really pissed me off. They "endorsed" us to their sister hotel which is in a courtyard. Also instead of booking taxi to pick us up on the original hotel, the staff just let us walk with our luggage!!!! So much hassle!!! I was about to cancel the reservation but there's no available hotels near hoan kiem lake that day so we just decided to stay. The room is spacious and clean. Good thing their breakfast is delicious else we will really ask for refund. However the location of the hotel is in the courtyard, so whenever we book for grab pickup or when the tour guide will pick us up. We have to walk 200-400meters just for the meetup. We also often cancel grab pickup due to location issues. Advice: Make sure to contact the hotel first and have assurance on the hotel location you will be assigned to before booking. Else you will experience the same fate as ours.