Hotel Riu Palace Tenerife

酒店是無敵海景，特別是餐廳特別漂亮，但是酒店不適合親子，kids club 都沒有，餐食還不錯！草坪也很漂亮！

這家酒店非常好，景色很美，特別是晚上露天酒吧還有歌手錶演

Best things about this hotel, and there are many ... views from the main bar & restaurant - simply lovely! Bar & restaurant staff - friendly,quick & professional. Cleanliness of bedrooms and all public areas is super. Location great - a short walk to a couple of bars & restaurants. Easy walk to La Caleta when turn right out of promenade entrance, turn left to Costa Adeje and Fanabe. Food is very good. We especially enjoyed the Spanish speciality restaurant ( we weren't going to bother as had been disappointed at a different RIU Palace) but everything about this was fab! The hotel delivered a fantastic New Years Eve from the additional decorations, to the super food, complimentary wines plus the traditional 'cava and grapes' for midnight! The public firework display made it even more memorable with the views from the terrace. If you were still hungry there was even a midnight supper. Our room was on floor 2 so we had a garden / slight sea view. Sun was on our balcony most of the day. On to what disappointed us.... we did report a couple of problems in our room. We only had 2 plugs in the room (1 by bed & 1 for kettle). The USB points were damaged and would not charge. There is 1 plug point in bathroom also. Reported to reception said aware of problem and nothing can do. Thru the week the wifi router in our room started making strange buzzing / clicking noises. Reported to reception seemed disinterested and nothing got fixed. We had a bad experience when we hired eBikes for 2 days. Checked with reception the day before and asked would we be able to store them in the ground floor luggage room overnight and charge them. We were told yes. eBikes duly delivered and a great day as we ventured out to Los Cristianos, Palm Mar and back. On return to hotel a receptionist came over and started speaking to us in a raised voice / very stern manner, 'what were we doing'? who had said we could'? 'luggage room would be full tomorrow'. Told to lock the eBikes up outside. The bike stand isn't bolted to the floor so you could easily steal a bike. Our 2nd day we had planned to ride to Playa Paraiso and Hard Rock hotel to have a look a round but with the hills, as we couldn't charge the bikes, we were doubtful our batteries would have got us there and back. Unfortunately the 'dour' reception staff is a memory that will stick with us. Finally, and not really the hotels fault the hotel did get busier the closer we got to New Year. Much reserving of sunbeds and empty for long periods - see typical photo.

Return visit and not disappointed. Lovely hotel and grounds all kept beautifully clean and welcoming. Buffet dinner is as good as a buffet could get and there are always so many freshly cooked meat,fish , pasta and seafood dishes to choose from that there is always something different to tempt everyone. On top of this there is an a l’ carte and a Spanish restaurant on offer to everyone once per week. The grounds and pool areas are lovely , you can refresh your towels as often as you like. Entertainment in the evening is varied and popular, lovely on a warm night to sit outside on the roof and even have a dance. Staff are friendly and helpful and prices of snacks and drinks are very reasonable for the quality and quantity! Already looking forward to the next time…

This was our fourth visit in two years which speaks for itself. Everything about the hotel is perfect especially the staff, food and accommodation. Special thanks to Camilo, David, Tiziano and Claudia for enhancing our dining experience throughout our stay. We hope to return in the near future.

Excellent hotel with friendly staff and wonderful amenities. The buffet breakfast and dinner is superb quality with a wide variety of cuisines. The evening entertainment was generally very good and the bar prices very reasonable. The hotel is very well situated with a pleasant fifteen minute walk to La Caleta a highlight. Rooms were very comfortable and spacious.

All very good staff excellent very good service in all parts of the hotel .really enjoyed our stay there thank you

We had a lovely holiday at this hotel, the staff are faultless and very friendly. The food was excellent. Grounds and hotel very clean. They clean this hotel all day. Superb. Will be back.

The RUI makes for a very enjoyable stay, the hotel itself is modern clean and has plenty of facilities and the food is really good, if you've ever been on a decent cruise, similar standard and layout. There are a couple of things though that are a bit annoying; the service in the restaurants can be frustratingly slow at times, the beds are very uncomfortable also 2 singles pushed together. PS very popular hotel with the Germans so if you want a front spot around the adult only pool, be prepared to be up at 7am!