Sol Palmanova Mallorca

Very good hotel and would recommend it to any one had good food and nice staff and everyone was nice good pool and good entertainment at night and nice rooms to stay in and cleaners are very good and make place nice and tidy and would never go to other hotel

I’m quite a newbie to Trip Advisor but have always found it to be really helpful, when people are HONEST. And so, this is my very honest, PERSONAL experience with Sol Palmanova. I stayed here with my finance in October, for a few nights child-free break. I read the reviews prior and found them to be quite mixed. Being this is a 4-star hotel, I felt that outweighed the negativity. Neither my partner or I are particularly fussy, nor in food nor standards and we just wanted a quiet few nights peace where we didn’t have to lift a finger. The accommodation itself was ideal; really simple but clean and comfortable. With one exception, all of the staff were great; super friendly, helpful and welcoming. The one negative would be the one lady responsible for cleaning the room who was really rude when I said to her one morning “we’ll be out of your hair in 5 minutes”. I don’t know what had offended her but she then didn’t bother cleaning it at all. I had stripped the beds myself in preparation and ended up finding her trolley and doing it myself later on that evening. The food looks great, the desserts always looked perfect, the food always looked appealing. The breakfasts were quite nice, the juice always fresh, a variety of options. As for the rest of the food, unfortunately it was tasteless and repetitive; AS IN, what you have for lunch, you have for dinner. The food itself was incredibly bland, undercooked in places - the meat was inedible (as shown in pictures) and the salad gave me diarrhoea and vomiting (as confirmed by staff, from the water it is washed in). I lived on chips and smash (which again, upset my stomach from the water content). As for everything else, everything was to be expected for what we paid. PROS: - plenty of sun-loungers around (the pool outside Sol 1 is pretty shaded by mid afternoon) - The drinks were always good, and fresh - The entertainment team were fab! Not too pushy, but really friendly - The hotel is perfectly situated amongst lots of shops, bars and restaurants so plenty to do outside the hotel - The beach itself in Palmanova is beautiful! CONS: - no bottled water available, only little paper cups you can fill - The food (obviously) - Don’t be caught out by the tourism tax at reception - The hotel is quite noisy by night, obviously because it’s so central to the nightlife All in all, I feel had the food been better, the holiday would’ve been perfect. But I really struggled after just 5 days, so I can imagine it would be miserable to be there any longer.

After reading pages upon pages of reviews I was feeling worried about staying here, however have just returned and had a fantastic time! We travelled as a family with 4 adults and 2 children aged 3, girls holiday. Upon arrival reception was clean and airy and we were told our 2 rooms weren’t yet ready (we arrived 1pm) but we could get our bands, leave our luggage and go to the restaurant or look around. We had booked a year in advance and requested rooms together however they were 2 floors apart, on the 7th and 9th floors, not ideal with 2 children in prams but manageable. Once our rooms were ready we attempted to take our cases but both lifts had broken! The doors just kept opening and closing so this wasn’t a great start but the staff took us in their service lift and although the lifts were temperamental and we did have to use the service lift another twice during the stay, it didn’t ruin anything. The rooms are quite small but we only stayed for 5 nights so again was manageable for 2 adults and 1 child. Aircon worked great. Food- breakfast and lunch were fine with a standard selection (although I’d say more 3* quality than 4*) of all inclusive items such as pizza, pasta, chips, rice, salad, fruit, bread, meats, cheese etc. there was always a grilled meat and grilled fish option too. Evening meals really were not great but we had expected that after reading reviews and so we ate out most nights. The location is fantastic and there are some lovely restaurants and bars really close by. Drinks- fine, standard all inclusive. A few cocktails were included and slush was also included which was good for the children. You did have to use glass beakers in the restaurant for wine and it was self pour, which just didn’t taste right not in a wine glass but never mind. The only negative is on an evening time drinks are still served in the reusable plastic cups whereas most places switch to proper glasses on an evening. You get give a token for each person upon check in and you exchange this for a cup, once you’re finished your drink you take this cup back to the bar and get a replacement, at the end of the day or when you don’t want any more drinks you can also ask for a token back. Saves wastage and rubbish so not a complaint on this. Location- fanatic you’re right near numerous beaches and just walk out of the white gates behind the pool and have numerous bars, shops, restaurants etc in close proximity. Beaches are lovely! Pools- again great, the kids pool and activity pool get thee sun all day, we were still out sunbathing at 6pm in October. The long lagoon style pool loses the sun very quickly but not many people were sat around there. There’s no issues with sunbeds and it was nice not having sunbed wars that you get in other hotels of this standard. Staff- absolutely fantastic, the photographer is great we had a photoshoot on the beach with her and the entertainment staff work so hard- special shout out to Andrea for looking after our girls in the k

Avoid, cracks in tiles around pool areas, cockroaches in the dining area, dirty walls in bathroom! Only ate breakfast there and then out all day and night as was over crowded and horrible! Would not go back if I was paid! Cigarette burns in family room grass area from people throwing thdn over their balconies! Disgusting! Only thing going for it is location

The resort is so short staffed that those working are rude and poor mannered.. The food is shocking. Like really bad. See the photos. Hygiene in the restaurant is awful. The resort is over crowded, it's like a cattle market, particularly at meal times.

Really liked this hotel nice staff clean room food was lovely didn’t disappoint in them areas entertainment was great when you actually got a seat but the Sunbed situation is ridiculous people putting towels down from the night before and not even using them in the day time coming late afternoon twice we had to sit on bar stools and the fact your going down at 6:30 in the morning and just about get a deck chair is not fair also the night entertainment area people are leaving the Sunbed’s then putting their towels on the chairs before going to their room how is this fair we ended up missing most entertainment as there was no seating the children actually had to sit on the floor the first few nights after that we went out most nights they really need to sort this out because it’s a lovely hotel but it has put us off on returning