Ulasan Crystal Hotel Beijing Headquarters Base

Great experience at this hotel. Front desk staff Michelle and Mr. Li are very helpful. Room AC works great in hot days. Breakfast is also very good. Will stay there next time in Beijing.

Excellent service , except language barier here and there

Good location and clean

Helpful and friendly front desk.

Good !

ok nnnn

1. After opening the floor towel, a small centipede appeared, which scared us. We immediately notified Ctrip and the hotel front desk staff and asked them to adjust the room quickly. 2. The hotel maintenance staff came to check the situation 5 minutes later but did not enter the door and told me to tell the front desk to change the room. 3. As a result, no management or professional personnel came to deal with this matter or apologize for it. 4. The front desk staff sent the changed room card to the accident room in the form of a robot (we were all in the accident room at this time) without any explanation or informing the new room number and floor. 5. I knew the new room number and floor by looking at the number on the room card. 6. When I walked over to the new room When I checked in, I found that the door of the room was open, and the door of the fire escape was also open. The two doors were next to each other. The stairs of the fire escape were outdoor stairs. When I went down the stairs the next day, I found that the second floor was the kitchen, and the first floor went directly out. There was no shelter, which meant that anyone could enter or exit the new room at will. 7. There was only a pair of slippers in the new room, and the waste water in the shower room could not be discharged in time. It should be blocked and the flow rate was very slow. 8. When I checked out, the front desk sent two bottles of water. At this time, no staff or management of the hotel gave me a reasonable explanation or apology, as if nothing had happened. 9. Although Huazhu’s stores are franchised. I am so disappointed with Huazhu’s brands. Since I started to contact the Four Seasons Hotel in 2015, all my good feelings have disappeared. Without good service and after-sales, a company cannot go long-term, because your customers will become fewer and fewer. Facilities: Poor Sanitation: Very Poor Environment: Poor Service: Very Poor

Very good! Very close to the World Park and Wanda Business District ~~ Very quiet, the environment is very good! The hygiene and service are also great!!! A very good living experience!

The service is very good. It is very convenient to communicate with children and delay check-out! The room is bright and convenient for travel. I will choose it next time.

If you are used to living in a big room, you may feel that the room is a little small, but it is still quite good in all aspects. You are very close to the World Park and it is quite convenient in all aspects.

Very good, worth recommending. If you don't want to go to Beijing during the peak season, Beijing hotels are too expensive. If you want to stay near Langfang, you can choose this hotel, which is luxurious, high-end and affordable.

This room is really brave to sell for more than 700, there are too many mosquitoes, no sense of luxury, not worth it, not worth it

Overall, it was a relatively good stay. The room was clean and the front desk service was relatively good. But the transportation was not very convenient. It was a distance away from the subway station.

The front desk service is very good. The room arrangement is satisfactory. The breakfast is rich and the robot animals are very convenient.