The staff are lovely, but the room had a very unpleasant and strong aroma when we entered and that never went away. The worst thing was that i woke up at 3.30 scratching and I had itchy bites mainly all over my arms but legs neck and hands too....and these have just been getting worstle. So much so i have had to seek medical advice! They told me it was bed bugs. I love premier and use it fir leisure and business frequently (weekly), but will look elsewhere now. We reported this to reception and HO, with little no acknowledgement.
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