Comfortable and clean room. Friendly and helpful staff. Variety of breakfast. Multi choices of restaurants at hotel. Walkable to the tram station. Grocery store nearby hotel too.
The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
Great hotel when staying close to the airport. Greeted with a simle and check in was fast with all the information you need. Booked a family room but sofa bed wasn't made up. Called from the room and within 5mins they arrived with extra towels, waters, pillows and duvet to make it up. Perfect 👌
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
The hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
The Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.
The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
Fantastic 4 star Hotel. There was nothing I could fault. The staff are welcoming with a friendly smile and always helpful. The location of the hotel is perfect, straight over the road from the train station and mall. Makes getting to and from the airport effortless. If we ever come back to Kraków we will rebook this hotel.
The high-quality Hampton is one of the few hotels in Oświęcim (Auschwitz). It is located directly on the Sola River in the town center, but somewhat remote from the train station and the Auschwitz-Birkenau Memorial. The reception in the beautifully decorated hotel lobby was very friendly. The room was comfortable and very clean, with a view of the river. However, there was noise from the narrow main road directly in front of the hotel throughout the night. The breakfast was very varied: cold and hot dishes, as well as cereals and fresh baked goods.
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116 reviews
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AAnonymous UserI had the pleasure of staying at the Hampton Hotel Airport by Hilton from 30th December 2024 to 3rd January 2025, and it was a generally pleasant experience. Booking it through Trip.com was just the best decision—it was seamless, and I got great value for my stay.
The location is incredibly convenient, especially for travelers, with easy access to the airport. Despite being so close, the soundproofing in the rooms was excellent, ensuring a peaceful and restful stay.
The room was spacious, modern, and impeccably clean, with all the amenities I needed to feel comfortable. The bed was especially cozy, perfect for unwinding after long days. The housekeeping staff did a fantastic job of maintaining the room to the highest standard.
Breakfast, while offering decent quality, could use more variety. The menu was almost the same every day, which became repetitive after a few days. Adding more options or rotating dishes would greatly enhance the dining experience.
The hotel's overall atmosphere was warm and welcoming, thanks to the courteous and professional staff. They went above and beyond to ensure my stay was enjoyable, offering assistance with a smile whenever needed.
The facilities, including the fitness center, were top-notch, and I appreciated the complimentary Wi-Fi, which was fast and reliable throughout my stay.
As I was there during the New Year holiday, I was also impressed by how smoothly the hotel managed the increased number of guests without compromising on service quality.
I recommend Hampton Hotel Airport by Hilton for its comfort, convenience, and excellent service, and I’m glad I booked through Trip.com for an effortless experience. I would gladly stay here again in the future.
Ccool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
AAnonymous UserYou can walk from the station within 10 minutes. Located in the heart of the old town, it is ideal for exploring Krakow. The front desk is friendly and the staff at the breakfast service are also very good. * You can order dishes, pancakes, waffles, etc., and you can have them freshly made. The cheesecake is also very delicious, and I'm happy that I can drink cava in the morning. You can make your own cappuccino with the machine, but please order and enjoy the technology! This hotel is highly recommended.
SSun_shine___17Just an amazing hotel for veeeery reasonable price. Location is not great, really nothing around, but it’s green and peaceful. On the way from the airport to city center
Big warm rooms, perfect bed, good breakfast, you will really have everything there
Nice gym and great swimming pool with spa
I definitely will stay there again
TTomBTThe Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.
SSaschaThe high-quality Hampton is one of the few hotels in Oświęcim (Auschwitz). It is located directly on the Sola River in the town center, but somewhat remote from the train station and the Auschwitz-Birkenau Memorial. The reception in the beautifully decorated hotel lobby was very friendly. The room was comfortable and very clean, with a view of the river. However, there was noise from the narrow main road directly in front of the hotel throughout the night. The breakfast was very varied: cold and hot dishes, as well as cereals and fresh baked goods.
CChuncuixiaohantuThe room was clean, the bed was a bit small, the air conditioner was broken
Check-out time is earlier, not very convenient
Overall not bad 👍
GGuest UserHotel ok, clean, nice but the pool area is really small, 1 jacuzzi a bit weak. As for the breakfasts, tasty, but the praise of the number of dishes is a bit exaggerated, I've been to more than one hotel where the choice was much more interesting. But the drinks are really great 😉
IIvan-ChingExcept that the WiFi is always disconnected and the location is a bit far, everything else is good.
It is a quasi-five-star standard in China, the room is big enough, and it has everything you need, such as a hardware safe and refrigerator. The bed is very comfortable to sleep on, with just the right softness and hardness.
Zzuber majidHi Travelers
so i choose this hotel for my 3 night stay,
i was absolutely shocked to hear that a boutique hotel provides no safe deposit box in your room,
you have to hand over your personal items at reception for safe keeping,
This is absolutely not the way to run a boutique hotel ,
so i was left waiking around with passport & cash,They also do not provide a room clean service & will charge you for changing bedding,
i will definitely avoid this hotel for future stays,
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