Comfortable and clean room. Friendly and helpful staff. Variety of breakfast. Multi choices of restaurants at hotel. Walkable to the tram station. Grocery store nearby hotel too.
The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
The high-quality Hampton is one of the few hotels in Oświęcim (Auschwitz). It is located directly on the Sola River in the town center, but somewhat remote from the train station and the Auschwitz-Birkenau Memorial. The reception in the beautifully decorated hotel lobby was very friendly. The room was comfortable and very clean, with a view of the river. However, there was noise from the narrow main road directly in front of the hotel throughout the night. The breakfast was very varied: cold and hot dishes, as well as cereals and fresh baked goods.
There is no better location if you want to relax before a flight. Modern, clean and with all necessary amenities and facilities to have a pleasant stay. Was also very happy since through my Trip Diamond membership I got a discount of about 15% on the best rates available online and even on the Hilton site
The location is very good, right next to the ancient city. It is very convenient to go everywhere. The service is very professional and courteous. The breakfast is of high quality according to European hotel standards. Although there is less hot food provided, the quality of other food is very high. The hotel provides a swimming pool, massage pool and fitness room. And the sauna room, the swimming pool has a good indoor temperature, and the water temperature is very comfortable. I am very satisfied and hope to stay again if I have the opportunity.
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
Hotel is in easy reach to the main square , it is so clean it’s amazing . The rooms are spotless & amenities are good. The staff are very pleasant.
The hotel is opposite the shopping mall which if you like shopping your in a good place .
The train station , bus stop & trams are outside the mall.
If you book trips the stop is outside the hotel which is a bonus if your getting up early .
The beds are comfy room has a Wi-Fi charge point next to bed. All shower amenities etc provided, dressing gowns & slippers.
Breakfast is nice 👍
Lovely hotel would definitely recommend & stay again
The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
Very Good
45 reviews
8.0/10
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Rp 663,741
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AAnonymous UserI had the pleasure of staying at the Hampton Hotel Airport by Hilton from 30th December 2024 to 3rd January 2025, and it was a generally pleasant experience. Booking it through Trip.com was just the best decision—it was seamless, and I got great value for my stay.
The location is incredibly convenient, especially for travelers, with easy access to the airport. Despite being so close, the soundproofing in the rooms was excellent, ensuring a peaceful and restful stay.
The room was spacious, modern, and impeccably clean, with all the amenities I needed to feel comfortable. The bed was especially cozy, perfect for unwinding after long days. The housekeeping staff did a fantastic job of maintaining the room to the highest standard.
Breakfast, while offering decent quality, could use more variety. The menu was almost the same every day, which became repetitive after a few days. Adding more options or rotating dishes would greatly enhance the dining experience.
The hotel's overall atmosphere was warm and welcoming, thanks to the courteous and professional staff. They went above and beyond to ensure my stay was enjoyable, offering assistance with a smile whenever needed.
The facilities, including the fitness center, were top-notch, and I appreciated the complimentary Wi-Fi, which was fast and reliable throughout my stay.
As I was there during the New Year holiday, I was also impressed by how smoothly the hotel managed the increased number of guests without compromising on service quality.
I recommend Hampton Hotel Airport by Hilton for its comfort, convenience, and excellent service, and I’m glad I booked through Trip.com for an effortless experience. I would gladly stay here again in the future.
BBrianDoubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 24-hour gym, and a really good breakfast with smoothies, desserts, and local Polish bread and honey. They surprisingly even served champagne one morning. Rooms are above standard and the hotel feels very new. During lean months (up to March), rooms are affordable but during conference months and high tourist season, Doubletree can get packed - with good reason. As expected, you get the Hilton chocolate chip cookie at check-in.
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
MMarius ZI would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
SSo1344The location is very good, right next to the ancient city. It is very convenient to go everywhere. The service is very professional and courteous. The breakfast is of high quality according to European hotel standards. Although there is less hot food provided, the quality of other food is very high. The hotel provides a swimming pool, massage pool and fitness room. And the sauna room, the swimming pool has a good indoor temperature, and the water temperature is very comfortable. I am very satisfied and hope to stay again if I have the opportunity.
SSaschaThe high-quality Hampton is one of the few hotels in Oświęcim (Auschwitz). It is located directly on the Sola River in the town center, but somewhat remote from the train station and the Auschwitz-Birkenau Memorial. The reception in the beautifully decorated hotel lobby was very friendly. The room was comfortable and very clean, with a view of the river. However, there was noise from the narrow main road directly in front of the hotel throughout the night. The breakfast was very varied: cold and hot dishes, as well as cereals and fresh baked goods.
KKikiNZUkI wish I'd read more reviews on other platforms as what I experienced was common and longstanding. It looked good on paper and was affordable. The first room 107 was at the back with a blocked view and air con that didn't work. After 5 hours a/c at 18 but still at 27 in the room I felt like I was suffocating and got moved (3am). Second room 403 great view but curtains cream. Lit up all night. Then light with dawn. And trams outside along with church bells mean you have to be a great sleeper (I had an eye mask and earplugs but to no avail). All rooms have 2 single beds together and 2 single duvets which I personallydont like. It's definitely not 4*. The location was decent but a schlepp to the old town. Good tram connections.
GGuest UserHotel ok, clean, nice but the pool area is really small, 1 jacuzzi a bit weak. As for the breakfasts, tasty, but the praise of the number of dishes is a bit exaggerated, I've been to more than one hotel where the choice was much more interesting. But the drinks are really great 😉
RRick GolsteijnAbsolutely a good hotel and good location.
the only thing that bothered me was that the light from the TouchPad to control the room is always on.
IIvan-ChingExcept that the WiFi is always disconnected and the location is a bit far, everything else is good.
It is a quasi-five-star standard in China, the room is big enough, and it has everything you need, such as a hardware safe and refrigerator. The bed is very comfortable to sleep on, with just the right softness and hardness.
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