Hotel 5-Star di Hunan, China

Booked a family room for 3 pax for a night. The room was spacious and smart (installed with a smart assistant). The hotel staffs were very friendly and helpful. They even offered free supper to be delivered to your room. Laundry and dryer services were free to use, but the service staff went one up and helped us to put the washing load into the dryer when the cycle was completed. And the best part was that they folded the clothes neatly after the drying cycle was completed! This was really unexpected and one of the best services I have experienced so far. Breakfast variety was great too.

Very good service in give National Forest guide direction For people who first time coming to Zhangjiajie like us, this hotel has very good service. They provide some staff that assist tourists to get a guide direction in Zhangjiajie National Forest route. This national forest park is very huge. The entrance ticket is available for 4 days visit. So you can imagine how big this area is. Therefore, if you do not have enough time, you need a brief information that helps us arrange the excellent routes so that we can get the point of view and enjoy it. That is the purpose of this staff, to help us, bravo! Thanks to Huan Huan, female staff, your instruction is awesome. The hotel room is spacious enough, but lacks of wardrobe. Breakfast is amazing with many varian cuisine. There is a free laundry service that is very helpful for long tourists like us. The kind thing is this hotel put drinking water (bottles) everywhere. It is very pleasant, so hotel guests do not worry about drinking anymore. One more satisfying thing is the drain shower. The water pressure is strong but soft. Getting our body washed with a treatment like this after a tiring journey is very enjoyable.

Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets! I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately! The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain! Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello. Other points: - Breakfast was great with a wide variety of food - Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station - As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.

The hotel is conveniently located within 5min walk to the subway. 平安老街is right behind the hotel where you can get food round the clock. Good eateries like 費大廚，笨蘿蔔，are all within walking distance from the hotel. The room is huge with curtains. Hot water with good pressure. The room is nicely insulated from the busy roads.

Super new hotel, good facility and clean rooms. Conveniently located only 10 min by foot from the station. We used it to catch our train early in the morning.

We recently enjoyed a delightful four-day stay at your hotel. The entire staff, from reception to housekeeping, was exceptionally well-trained, kind, and professional. Our room was spacious, impeccably maintained, and spotlessly clean. The highlight was the balcony, which offered a breathtaking view of the picturesque mountains. The breakfasts were delicious, with a great variety of choices, and the coffee was equally enjoyable. The hotel’s convenient location near the East entrance to the park and the main street with various restaurants and shops added to our overall positive experience.

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big.

This is great experience at this hotel, we had 2 separate bookings this time first 3 nights, second was 4nights. The room is lovely and cozy, I requested higher floor smoking room and they tried their best to arranged it. The reception staff are very friendly and efficient. Especially 九月 ( WeChat name)as butler, she helps me a lots. My husband and myself are both very happy to come back again and again. The housekeeping team is also so nice and polite. The wine and snack set is bonus for our room, we tried couple times, also very good. The location is so convenient, the tube is just outside 2 mins by walk, there is line 1 and line 4 both. All in all, we love our choice.

My second time staying here. Loved the service, cleanliness and location. The housekeeping team noticed that we loved their tea bags and left us a note to inform that they are giving us more of the teabags. Was also sick during the trip and they probably noticed that I downed many bottles of mineral water + meds on the table. They gave me more bottles of water than usual during their housekeeping duties. Love their attention to details and truly enjoyed my stay there! Scenery from the room was perfect as well.

The hotel is conveniently located within 5min walk to the subway. 平安老街is right behind the hotel where you can get food round the clock. Good eateries like 費大廚，笨蘿蔔，are all within walking distance from the hotel. The room is huge with curtains. Hot water with good pressure. The room is nicely insulated from the busy roads.

Super new hotel, good facility and clean rooms. Conveniently located only 10 min by foot from the station. We used it to catch our train early in the morning.

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big.

This is great experience at this hotel, we had 2 separate bookings this time first 3 nights, second was 4nights. The room is lovely and cozy, I requested higher floor smoking room and they tried their best to arranged it. The reception staff are very friendly and efficient. Especially 九月 ( WeChat name)as butler, she helps me a lots. My husband and myself are both very happy to come back again and again. The housekeeping team is also so nice and polite. The wine and snack set is bonus for our room, we tried couple times, also very good. The location is so convenient, the tube is just outside 2 mins by walk, there is line 1 and line 4 both. All in all, we love our choice.

My second time staying here. Loved the service, cleanliness and location. The housekeeping team noticed that we loved their tea bags and left us a note to inform that they are giving us more of the teabags. Was also sick during the trip and they probably noticed that I downed many bottles of mineral water + meds on the table. They gave me more bottles of water than usual during their housekeeping duties. Love their attention to details and truly enjoyed my stay there! Scenery from the room was perfect as well.

Located at the city centre of changsha, direct access and interlink with IFS, and only 5mins walk to a few malls, walmart and the famous walking streets… Lots of food nearby so f&b is not an issue, will never get hungry over there.. Cleanliness very good, can request to change few types of pillows.. Receptionist very helpful and lovely and pretty.. Hotel breakfast very delicious..

I stayed for 3 nights over Christmas at the W Hotel and it went above and beyond all expectations! From the sleek, modern design to the impeccably clean facilities. It felt very festive as windows and tables were adorned with delightful Christmas decorations, the highlight was the lovely pink tree on the first floor, it was super cute! The entire staff's commitment to ensuring my stay was exceptional deserves high praise. They catered to every need with a level of care and attentiveness that exceeded all expectations. Day 1: Lovely plate of fruit. Day 2: Cute knitted pouch with candy. Day 3: Xmas-plate of fruit and chocolate log. Plus a big shout out to Eric, who was super attentive and assisted in organising my Christmas Eve afternoon tea and the delicious 5-course Christmas Day meal. (It was pricey at 1288, but included the regular buffet, and a gorgeous red basket with gifts plus an oversized bag! So was worth it.) The bar/chill out area seems to be the hangout place. The energetic atmosphere on Christmas Eve was super cool. There was a runway showcasing several models and a cool DJ. It added an exciting vibe to the festivities, making the evening memorable. Furthermore, the huge swimming pool and changing room facilities felt luxurious, only thing missing was a jacuzzi, although sauna and steam room were great. Additional info: hotel is connected to the mall, line 2 metro is accessible via the mall which made is super convenient to travel around the city. Definitely recommend staying here! This W Hotel flawlessly combines luxury, sophistication, and a vibrant atmosphere, making it a standout hotel.

Very nice comfortable hotel. Very nice staff too. Has supper and understand has afternoon tea too although no chance for that. Location is short walking distance to the famous Tian Xin Ge 天心阁ancient tower. There is a decently good restaurant a few door away. Within premise is also a wall etched with the word Chang Sha 长沙 good for selfie.

This is a glorified 4 star hotel. Other than the location, you will be disappointed with the overall hotel experience. It lacks the attention to detail to be a true 5 star hotel experience. A couple of examples; non-smoking rooms being ruined by smokers, the rainforest shower (top mounted shower head) didn’t work and was just an unpleasant drizzle, air-conditioning that just had a mind of its own with no ability to adjust to desired temperature, the bed being somehow both firm and soft. If you are accustomed to chain hotels, then the attention to detail at the Niccolo is missing!

Booked a family room for 3 pax for a night. The room was spacious and smart (installed with a smart assistant). The hotel staffs were very friendly and helpful. They even offered free supper to be delivered to your room. Laundry and dryer services were free to use, but the service staff went one up and helped us to put the washing load into the dryer when the cycle was completed. And the best part was that they folded the clothes neatly after the drying cycle was completed! This was really unexpected and one of the best services I have experienced so far. Breakfast variety was great too.

Very good service in give National Forest guide direction For people who first time coming to Zhangjiajie like us, this hotel has very good service. They provide some staff that assist tourists to get a guide direction in Zhangjiajie National Forest route. This national forest park is very huge. The entrance ticket is available for 4 days visit. So you can imagine how big this area is. Therefore, if you do not have enough time, you need a brief information that helps us arrange the excellent routes so that we can get the point of view and enjoy it. That is the purpose of this staff, to help us, bravo! Thanks to Huan Huan, female staff, your instruction is awesome. The hotel room is spacious enough, but lacks of wardrobe. Breakfast is amazing with many varian cuisine. There is a free laundry service that is very helpful for long tourists like us. The kind thing is this hotel put drinking water (bottles) everywhere. It is very pleasant, so hotel guests do not worry about drinking anymore. One more satisfying thing is the drain shower. The water pressure is strong but soft. Getting our body washed with a treatment like this after a tiring journey is very enjoyable.

Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets! I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately! The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain! Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello. Other points: - Breakfast was great with a wide variety of food - Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station - As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.

We recently enjoyed a delightful four-day stay at your hotel. The entire staff, from reception to housekeeping, was exceptionally well-trained, kind, and professional. Our room was spacious, impeccably maintained, and spotlessly clean. The highlight was the balcony, which offered a breathtaking view of the picturesque mountains. The breakfasts were delicious, with a great variety of choices, and the coffee was equally enjoyable. The hotel’s convenient location near the East entrance to the park and the main street with various restaurants and shops added to our overall positive experience.

It was a nice stay here! Very close (walking distance) to the cable way up to the Tianmen mountain. And the river in front of the hotel. The room was big. No noise during sleep. Breakfast was nice, not busy and on high floor with view. Service was good with some small fruits and deserts with kind messages. Good hotel for visiting the mountain.

We had a wonderful stay at the Pullman. George from the concierge was very helpful in booking our tickets. The location is fantastic, close to East Gate, with major attractions just a few kilometers away. Although we hired a Didi, it's also possible to walk to these attractions. The western food section in the restaurant could use some improvement; the pizza tasted more like cheese on bread than an actual pizza. However, the breakfast buffet was quite nice. We definitely recommend this place for families, as the pool is great for both kids and adults after a long day of walking.

We stayed in this hotel for two nights during our two-day trip to Zhangjiajie. The experience was great! The service was warm, the room was clean and tidy, and we were also provided with welcome snacks. We only arranged one day to visit the National Forest Park, and the enthusiastic housekeeper also helped recommend the best route for us, saving us a lot of detours. The hotel is located in the Wulingyuan Scenic Area, and the food and transportation are very convenient!

This was the single BEST HOTEL EXPERIENCE my partner and I have ever had. I can't begin to cover all the reasons why, but I'll share the highlights below: Staff: Every member of the staff was incredibly kind and went above and beyond to ensure a comfortable stay and readiness for the next leg of our trip in China. When we mentioned that we had been traveling for a week, they offered to launder our clothes at no charge - we arrived around 9PM and our clothes were ready early in the morning. When we went out for the day, they mended my partner's suitcase simply because they noticed a rip - we did not even have to ask! The thoughtfulness of the staff had no limits. Food: You can select what you'd like for breakfast the day before and at what time you'd like to eat. The dining room is exquisite, and the food was phenomenal. We particularly loved the spicy beef brisket noodles! Architecture / Decor: Every detail of the hotel, from the staircase to the greenery and angles of the hallways, to the art and patio, felt both homey and modern. We loved the art installations - paintings, sculptures, and more - around the building. Beautiful hotel. Room: We loved our room! It's equipped with smart technology, and the hair dryer is the equivalent to the Dyson one. Our patio was full of greenery. The bed, pillows, and comforter were sooo comfortable - we really didn't want to leave in the morning 😅 but alas, we were here to see Tianmen National Park. Also - the toiletries were lovely, we especially loved the scent of the body wash and shampoo. Grateful to have stayed here and hope to be back one day!

This was a 5 star experience, it was amazing, the service was very personalized. They had someone in charge of our stay in the hotel so anything you needed you could just text the person and they will do their best to make your experience excellent. Our person in charge was 小张 and he made our stay feel so good. 100% recommend this stay, so relax. The only thing is that it’s far away from the city. So if you want city experience then don’t stay here because it is 40 min from the city. This is up in the mountain. In summary, the views here are sooooooo damn pretty and I love it.

The room service was enthusiastic and cleaned every day for three days. Breakfast can also be enjoyed in the executive lounge on the tenth floor. The dining environment is quieter and the variety is more diverse. It is also close to the Tianmen Mountain Cableway. Overall, I am very satisfied.

The hotel is close to the Fog bridge in the Fenghuang ancient city. My room has the river view and two balconies, which is excellent for night view of the city. The room is spacious enough for four adults, but needs to share for one bathroom. The breakfast buffet only offered a simple Chinese breakfast with limited varieties. The hotel room was quiet at night time. The staff were friendly and helpful the whole time. The restaurant was excellent and offered authentic Hunan style food. Overall, this hotel experience was excellent.

Amazing complementary pickup & dropoff service from the hotel! Great location, hotel was walking distance to Furong waterfall entrance. We were able to use the laundry facilities and the hotel was beautiful. We tried the hotel restaurant, the food was delicious & the service was excellent. The hotel staff are also helpful when you have a request. Overall we had a comfortable and memorable stay. Thank you!

The hotel is really nice, with its own parking lot, which is especially suitable for self-driving tours. The housekeeper Xiao Zhang called in advance to inquire about my check-in requirements and upgraded the balcony room for free. A map and travel guide were also given when checking in. The hotel is in the middle and lower reaches of the ancient town, which is very suitable for rest, away from the hustle and bustle of the center. It has its own platform and its own tea room. When I left, I was given a gift of Fenghuang. I really recommend this store.

The hotel is very good with a nice big clean room. It provides shuttle bus service every hour between 7:30 am to 14:30 pm from hotel to train station. But no pick up service. The staffs are friendly and helpful. The problem is its location. Me and my friend arrived at train station after 6pm. There is no taxi waiting for you. We waited for 30 minutes and finally shared the taxi with another 2 people. After checking in , we had problem to find a taxi to go to the center of ancient town. Although the staff helped us to call the taxi , it took about 45 minutes for the taxi to arrive. If you can have enough time or you have car, I recommend you to stay here. Otherwise, I suggest you to stay in the center of town.

The location of the hotel is right in the center of the ancient town . They have concierge to pick us up from the drop off point . It is a short distance of walk to reach the hotel . The view from the room is perfect and we even got upgraded with a balcony room . We are also offered a complimentary pick up and drop off from train station . The only downside about this hotel is overall the facility is slightly old but pretty well kept . If you want an early rest just take note the music level is really loud from outside and no much sound proof . Music will stop right at 1130pm.

The staffs are very friendly and accommodating. The room is clean, however we have trouble with the room aircondition. It turned off by itself after 3 - 5 minutes. The staff moved us to another room after one sleepless night. The marking on the light switches are terrible. How do we know that “Receiving” means turn on the light. The location is excellent, just 400 m. outside the Ancient City. This is excellent as other hotels which are in the Ancient City, you have to hand carry the luggages through the stone roads.

Excellent services. The location is next to the highway. A 1.8 km walk to the scenic spot but it’s worth. You can explore nearby local cuisine and various other local artifacts in the town. I booked my room on the 13th floor to get the best view of the scenic spot and was worth it. The management arrangement pickup and drop off services at the railway station which makes things easier. Overall a comfortable and enjoyable stay. Will highly recommend this hotel to anyone.

This time, the accommodation experience at Xiangxi Crown International Hotel was great! The hotel has an excellent location, convenient travel, and complete supporting facilities around it. The guest rooms are luxuriously and elegantly decorated, and the beds are soft and comfortable, ensuring high-quality sleep. The facilities in the room are complete, and the use of smart devices is extremely convenient. The design of the bathroom is dry and wet separation, and the toiletries provided are also high-quality. The service attitude of the hotel staff is extremely warm and thoughtful. From the front desk reception to the room service, every detail makes people feel warm and comfortable. Special praise for the front desk lady surnamed Luo The service attitude is very good. The breakfast is varied, delicious, and balanced in nutrition. Overall, Xiangxi Crown International Hotel is an excellent hotel worth recommending.

Every year during the Spring Festival, I have to cook and eat a lot of fish and meat at home. This year, I chose to travel to Fenghuang Ancient Town to celebrate the Spring Festival. I stayed at Fenghuang Kaisheng Hotel and found that many people celebrated the Spring Festival outside, and they were all happy with the whole family. The hotel room is spacious and tidy, and it is a whole house smart system. Just shout ”Xiaot Xiaot”, and you can open the curtains, TV, and air conditioner. It is a blessing for lazy people. You don’t have to get up to do anything. Enjoy it comfortably! The best thing is the robot delivery. If you want to order barbecue in the middle of the night, the robot will deliver it to you, which is very worry-free. In addition, the fragrance of the whole hotel is very high-end, and it is a very pleasant tea fragrance. I want to arrange the same one at home. I am very satisfied with the accommodation experience. Five-star recommendation😘

This stay experience is really great! The environment of the B&B is very clean and tidy, the room is warm and comfortable, the bed is soft, and I slept very well. The bathroom is also very clean, with plenty of hot water, complete toiletries, and details are done very well. The B&B housekeeper is very enthusiastic, from the communication before check-in to the service after check-in, he is very considerate, and also recommended us nearby special food and attractions, and helped us plan our itinerary, which really saved us a lot of worry. The location of the B&B is also very convenient. You can walk to the ancient city. The B&B can also provide a shuttle bus. There are many restaurants and convenience stores around, which is very convenient. It is very quiet at night, without noise interference, and I rested well. This stay experience is very satisfactory, and the cost-effectiveness is super high! I will definitely choose here next time I come here to play, and I will also recommend it to my friends! Thank you for the landlord's careful care, and I wish you a prosperous business!