Hotel 4-Star di Canary Islands, Spain

The lobby is very nice and modern, the rooms are okay, a little outdated. The shower was not very nice (a bit yellow and the water did not go down the drain properly), but the bed was comfortable. The hotel is cheap compared to other 4* hotels and it is definitely reflected in the quality. The breakfast was very nice and the staff were friendly.

Hotel located in a very central area close to everything, buses, taxis and entertainment. Swimming pool on the seventh floor a little small but sufficient. Excellent service, very available at all hours even at night, credit to Ignacio, a fantastic and friendly person. A piece of advice, even if the hotel is a little dated, go there, you won't regret it. The breakfast is excellent, I don't recommend dinner, go to Playa as you are spoiled for choice about what to eat. Excellent and it's holidays

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

It is a fairly old hotel in the city centre that has been renovated, so it is quite good. The price is high for the hotel's facilities but it is true that it is very central. For strollers and disabled people there is no lift to get to reception and a freight elevator is used. There is no parking and at reception they offer you a cheaper price by agreement with a nearby public car park although in reality the price is the same if you pay directly in the car park.

Friendly and helpful staff, clean and in a great location in Las Americas. The sea view room is extraordinary. Many breakfast options. For me the top

Wonderful hotel, located in the very center! Checked in early, very interesting modern design in the room, view from the window to the neighboring amazing building - when the sun rose and illuminated everything - a view of peace! Very comfortable mattress, everything is great! Shopping pedestrian streets are a few steps away, as well as other attractions. Will definitely come back here again!

The hotel is the second time we are in this hotel and we are surprised. The only thing about rebuilding the old rooms, but with these views of the sea, everything is forgiven

Good location and good treatment. This is not the first time I have stayed at this hotel and it is always impeccable. Their employees are very friendly and the individual rooms have a small bed but larger than the standard one, which is ideal for resting. They recently renovated the pool and jakuzzy area and now it is wonderful. A place to disconnect and have everything at hand because it is very central.

The hotel is very beautiful. The service is excellent. Charming staff we loved our stay. Beautiful pool and jacuzzi

Brn treat. Breakfast is not very wide, but variety enough. Good location. Very recommended.

Hotel located in a very central area close to everything, buses, taxis and entertainment. Swimming pool on the seventh floor a little small but sufficient. Excellent service, very available at all hours even at night, credit to Ignacio, a fantastic and friendly person. A piece of advice, even if the hotel is a little dated, go there, you won't regret it. The breakfast is excellent, I don't recommend dinner, go to Playa as you are spoiled for choice about what to eat. Excellent and it's holidays

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

Friendly and helpful staff, clean and in a great location in Las Americas. The sea view room is extraordinary. Many breakfast options. For me the top

Wonderful hotel, located in the very center! Checked in early, very interesting modern design in the room, view from the window to the neighboring amazing building - when the sun rose and illuminated everything - a view of peace! Very comfortable mattress, everything is great! Shopping pedestrian streets are a few steps away, as well as other attractions. Will definitely come back here again!

The hotel is the second time we are in this hotel and we are surprised. The only thing about rebuilding the old rooms, but with these views of the sea, everything is forgiven

Good location and good treatment. This is not the first time I have stayed at this hotel and it is always impeccable. Their employees are very friendly and the individual rooms have a small bed but larger than the standard one, which is ideal for resting. They recently renovated the pool and jakuzzy area and now it is wonderful. A place to disconnect and have everything at hand because it is very central.

The sanitation, environment and services are all very good, but the facilities have some shortcomings: there is a bathtub in my room. When the bathtub was waterproofed, there was a very loud resonance for the first time. I had to turn another handle on and off to eliminate it. It is not a big problem, but it can be regarded as a flaw.

Checked in with my boyfriend. Inexplicably, I got a call from the hotel to give us something. As a result, four policemen came downstairs to arrest my boyfriend, saying that he was probably a fugitive suspect. This is our first time going to Tenerife, and we are both students. How can we still enter various countries freely with a criminal record? After talking for a long time, they were still arguing that the suspect's birthday, month and name were exactly the same as my boyfriend, so they misunderstood. But in fact, the suspect was only Chinese in appearance. He did not share the same year, month, or the same name. He made such a big mistake for no reason! After finally finding out he was not my boyfriend, he left without any apology……

It takes an average of 40 minutes to 1 hour to drive from the north to the south. The surrounding facilities are complete, with large shopping malls and supermarkets, which are very convenient. The bedroom is acceptable, but the floor looks old, but it is fine with slippers. There is a bathtub, which I highly recommend. Parking in the hotel parking lot is 15 per day, but if you don't want to pay, you can also find a parking space on the road, but it is more troublesome. Also, the hotel parking lot is very, very, very hard to find. It is recommended to contact the staff in advance and send you a photo

The location was right in front of the beach, so it was great! It's nice that it's close enough to hear the sound of the waves from the hotel, and it's right at the sea when you step out of the hotel door!! However, there is no parking space and the building is a bit old. I think a lot of old people come here.

The lobby is very nice and modern, the rooms are okay, a little outdated. The shower was not very nice (a bit yellow and the water did not go down the drain properly), but the bed was comfortable. The hotel is cheap compared to other 4* hotels and it is definitely reflected in the quality. The breakfast was very nice and the staff were friendly.

It is a fairly old hotel in the city centre that has been renovated, so it is quite good. The price is high for the hotel's facilities but it is true that it is very central. For strollers and disabled people there is no lift to get to reception and a freight elevator is used. There is no parking and at reception they offer you a cheaper price by agreement with a nearby public car park although in reality the price is the same if you pay directly in the car park.

The hotel is very beautiful. The service is excellent. Charming staff we loved our stay. Beautiful pool and jacuzzi

Brn treat. Breakfast is not very wide, but variety enough. Good location. Very recommended.

Ben hier al vaker geweest omdqt het een fijn en schoon hotel is. Op een mooie locatie. Mooi zwembad. Lekker bed

A very large resort a small supermarket but if not all inclusive would be a problem as to getting cabs to the local town could get expensive Night life for kids good but adults cannot even seat outside in the evening s with a drink as pool bar closes at 6 pm Unless you go to the payable restaurants and champs sports bar not very good if paid for all inclusive We was in block 7 but as there are still steps to the lift if getting on a bit would be a problem as me and my wife 70 and 65 years Overall as we had our son his wife and 3 small grandchildren but they 4 minutes walk away why we wasn’t put nearer each other one would never know but we did not book at the same time they were near the reception and dinning room but did have a few cockroaches in there room trying to use the microwave Overall good resort large pools

Un hotel increíble con un personal tan amable y atento que realmente hizo que mi estancia fuera especial. Me sentí como en casa desde el primer momento, y la calidez de todos aquí hizo que no quisiera irme. ¡Gracias por hacer de esta experiencia algo inolvidable!

The overall value for money of the hotel is good! The theme color is mainly blue, which has a summer feeling! The room also has a terrace with a view of the swimming pool and a little sea view, which is not bad! In terms of breakfast, you can order and order, and it tastes good!

Nice and quiet hotel

The hotel is amazing 😍, 1 minute walk from the beach ⛱️, staff are cleaning everyday. Everything in a small walk-in distance. Will definitely book again.

The lobby is very nice and modern, the rooms are okay, a little outdated. The shower was not very nice (a bit yellow and the water did not go down the drain properly), but the bed was comfortable. The hotel is cheap compared to other 4* hotels and it is definitely reflected in the quality. The breakfast was very nice and the staff were friendly.

It is a fairly old hotel in the city centre that has been renovated, so it is quite good. The price is high for the hotel's facilities but it is true that it is very central. For strollers and disabled people there is no lift to get to reception and a freight elevator is used. There is no parking and at reception they offer you a cheaper price by agreement with a nearby public car park although in reality the price is the same if you pay directly in the car park.

The hotel is very beautiful. The service is excellent. Charming staff we loved our stay. Beautiful pool and jacuzzi

Brn treat. Breakfast is not very wide, but variety enough. Good location. Very recommended.

Ben hier al vaker geweest omdqt het een fijn en schoon hotel is. Op een mooie locatie. Mooi zwembad. Lekker bed

The hotel is amazing 😍, 1 minute walk from the beach ⛱️, staff are cleaning everyday. Everything in a small walk-in distance. Will definitely book again.

Nice and quiet hotel

Perfect hotel for a stay in Las Palmas. 10 minutes to the beach & lots of excellent restaurants & bars on your doorstep. The housekeepers at Bexx are excellent & I can honestly say it is the cleanest hotel we have stayed at & our room is spotless every day. We visited the top floor bar on the Friday of our nine nights here & they had a private party on with a group of lawyers who invited us to join them & we had the best night. Would 100% stay here again

From the base we could not stay in the hotel that we had booked for air-conditioning problems I think I remember , they relocated us in a much better one and with exceptional services both in conditions of the hotel Hotel like staff.

This is a four-star hotel, but it is really quite big with the five-star gap. First of all, it is all-inclusive. The orange juice seems to be orange juice powder. The food variety is less basic and there is no seafood. The pool is not big. Children run around and around. The service front desk was slow and the room was booked for a long time. I couldn't find the order number. I had to wait for a long time. The bathroom bath was also very small and very inconvenient. It is a few hundred yuan less than five stars, but the gap is still very large in all aspects, not very distinctive hotel