Hotel Bintang 5 di Victoria, Australia

First time we stay at Park Hyatt Melbourne and the experience can't be better. The hotel is a little far away from the middle of the city but it has its own advantages such as better gardens, more quiet and also pretty spacious courtyard. The hotel and rooms gave me a touch of the 1900s decoration style, which is pretty impressive. The room was spacious and well equipped, and I was especially loving the Le Labo brand used in the bathroom. The fine dining experience was truly amazing, with pretty good acoustic music. Overral, the stay was pleasant, and I would definitely visit again.

We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.

Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people

Hotel ini berlokasi strategis di antara CBD dan pinggiran kota timur Fitzroy dan Collingwood. Hotel ini dulunya merupakan markas besar Salvation Army, sehingga memiliki pintu masuk yang sangat bagus. Stafnya ramah dan membantu, dan kamarnya nyaman serta luas. Hotel ini memiliki pusat kebugaran dan kolam renang yang bagus untuk berenang di jalur khusus, tetapi tidak untuk berenang santai. Kamarnya bagus, tetapi perlu disebutkan bahwa kecuali Anda memesan kamar yang lebih mahal, Anda akan menghadap tembok dan hanya memiliki pemandangan sebagian. Secara keseluruhan, saya merekomendasikan hotel ini karena lokasinya dan harga/nilainya.

Hotel ini tidak memiliki parkir valet. Tempat parkir harus berjalan agak lama. Ini sangat tidak nyaman. Pintunya ada di gang kecil dan sulit ditemukan. Menginap selama dua hari. Tidak ada layanan kamar selama periode tersebut. Ketika saya check in, saya diberitahu bahwa anggur akan diantar, tetapi tidak diantar sampai saya check out. Interior kamar secara umum bersih dan rapi. Kamar mandinya terlihat relatif bersih. Saya memesan suite berukuran 48 meter persegi dengan akses lounge. Kamarnya agak bau. Hotel ini cukup bising di malam hari, yang sedikit mempengaruhi tidur kami, dan kami tinggal di lantai atas. Pelayanannya sangat baik. Ketika kami sampai di hotel, kami menyadari bahwa tidak ada parkir valet dan kami harus berjalan jauh untuk parkir anggota staf hotel di gang yang tersenyum dan menyapa untuk membantu saya. Mendorong barang bawaan ke kamar ~ staf ini juga sangat menarik ~ kabut parkir yang tidak nyaman sebelumnya telah terhapus ~ Longue di hotelnya bagus~ Pilihan makanannya tidak banyak tapi segar~ Pelayanannya juga sangat baik~ Aku suka suasana tenang di luar jam makan~ Anak-anak mengerjakan pekerjaan rumah *****tara aku menjawab email kantor~ Minuman dan kue disediakan selama jam non-makanan~ Hotel ini hanya beberapa menit berjalan kaki ke Chinatown, beberapa menit berjalan kaki ke pusat perbelanjaan, sepuluh menit berjalan kaki ke perpustakaan negara, sepuluh menit berjalan kaki ke kantor pos umum Australia dan Halls Street dengan banyak dinding grafiti. Ada berbagai restoran di lantai bawah hotel~

If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. 📍 Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ✨ Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. 👨💼 Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. 🧭 Thoughtful Facilities It’s the little things at Quay West that stand out: • A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. • In-room laundry facilities saved me from hunting down laundromats mid-trip. • The comfortable lounge and communal spaces offer a quiet place to work or unwind. • Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.