Hotel Dengan spa di Nevada, Amerika Serikat

Rasanya seperti hotel murah. Saat pertama kali kami masuk kamar, ada noda di sprei dan toilet juga tidak bersih dengan helaian rambut menempel di dinding. Tidak ada air, sandal kamar, atau sikat gigi yang disediakan. Saat kami minta segelas air panas untuk minum obat, mereka juga tidak menyediakan. Layanan di konter sangat buruk karena mereka bahkan tidak dapat membantu mencetak salinan paspor untuk kami! Saya tidak mengharapkan layanan seperti ini dari hotel terkemuka. Grace yang menyelamatkan adalah SATU staf counter. Dia seorang MVP! Namanya Yessmi (tidak yakin apakah namanya benar) Dia mengenakan kaos biru, berdiri di sisi kanan saat menghadap resepsionis ketika kami check in pada tanggal 16 Mei. Dia sangat membantu dan mengganti kamar yang lebih bersih untuk kami dan membantu kami mencetak salinan paspor kami.

We just spent three nights at the Hilton Lake Las Vegas and I have very mixed feelings about our stay. On the plus side, the property itself is beautiful. The exterior, lobby, and common areas are impressive, with lots of decorative touches and fancy lighting. You can tell this used to be a true five-star resort. We also got a great rate on our room and, at face value, were very happy with it. Unfortunately, the biggest issue was our bathroom shower. On the second night, the shower stopped working properly — it wouldn’t turn fully on or off and was stuck at an uncomfortable lukewarm temperature. We discovered this late at night and had to stay up waiting for engineers to come repair it. They did fix it, and we were able to shower in the morning and go about our day. The next day, New Year’s Eve, we returned to the room after being out for about five hours and immediately heard a piercing squeal in the hallway. The sound was coming from our suite. When I opened the double doors to the bathroom, the room was filled with hot steam. It appeared that housekeeping had turned on the shower to clean and then couldn’t turn it off; it was blasting extremely hot water at full force. We had the same issue again: no one could stop it. Getting help the second time was difficult. There was a shift change and the hotel was clearly focused on New Year’s Eve festivities. With limited time to get ready, my husband and I ended up having to go shower in the spa (which, thankfully, was still open). By the time we got back, the shower had been fixed again, but the whole situation was a huge inconvenience and took a long time to resolve. Honestly, this room should not have been assigned to anyone given the state of the shower. To the staff’s credit, everyone we interacted with was kind and tried to be as helpful as they could. No one was rude. Management did offer compensation for the trouble: • One free night (which we accepted) • Waived our resort fees (which we accepted) • Complimentary breakfast (which we didn’t use) However, our visit to the spa highlighted further maintenance issues: • The steam rooms in both the men’s and women’s areas weren’t working at all. • The women’s spa pool had only one working jet; the men’s side didn’t work at all. • The water was more lukewarm than warm. • I liked the sauna, but towels and flip-flops that were left there on my first visit were still there the next day, which made me question how often it’s cleaned. • The shower in the sauna area was out of order, the bathrobes didn’t have matching ties, and the slippers in the women’s area were initially male-sized. • Both the main outdoor pool and the hot tub were closed. Given how many amenities were unavailable or not functioning, the $32.50 per night resort fee feels very steep. There were also some basic room and building issues: • A loose wooden board under the sink, barely held on by a screw, fell off and landed on my husband’s foot while he was getting ready. • Many areas of the hotel, especially the guest room hallways and the walk from the parking garage to the lobby, smelled strongly of rotten eggs. It seemed like a sewage issue that someone tried to mask with heavy fragrance, which honestly made it worse. Overall, this is a property with a lot of potential and a gorgeous exterior, and we appreciated the staff’s kindness and the attempt to make things right with a free night. But the maintenance problems, plumbing issues, spa disrepair, resort fee, and pervasive odor made our stay far less relaxing than we had hoped. With serious investment in repairs and upkeep, this could be an amazing hotel again—but right now, it falls short of what the Hilton name and resort fees suggest.

Secara keseluruhan semuanya baik-baik saja dan kami memiliki pengalaman yang menyenangkan di Las Vegas. Yang mengejutkan saya, kulkas dan pembuat kopi di kamar ditawarkan pada saat check-in sebagai biaya tambahan. Wi-Fi gratis, tetapi jika Anda ingin streaming film di perangkat Anda, ada biaya tambahan juga. Parkir di Strat juga dikenakan biaya tambahan. Ketahui sebelum Anda tiba di sana.

Saya menginap di Venetian Hotel selama perjalanan bisnis 42 malam dan sangat terkesan. Proses check-in berjalan lancar dan efisien, dan staf resepsionis profesional dan penuh perhatian. Kamar sangat bersih, dengan dekorasi modern, tempat tidur yang sangat nyaman, dan kedap suara yang sangat baik—ideal bagi seseorang yang membutuhkan tidur malam yang nyenyak. Ucapan terima kasih khusus kepada bagian concierge yang membantu mengatur transfer bandara dan reservasi restoran. Saya pasti akan kembali—hotel ini adalah permata bagi pelancong bisnis maupun liburan.

Saya sangat senang menulis ulasan ini. Secara keseluruhan, ini adalah pengalaman yang fantastis. Proses check-in lancar dan kamar yang saya tempati sangat bersih, luas, dan dilengkapi dengan fasilitas yang diperlukan. Suasana hotel menyenangkan, menawarkan perpaduan sempurna antara kenyamanan dan keanggunan. Prasmanannya sangat bagus dan mereka menyediakan berbagai pilihan yang membuatnya istimewa. Dari hotel, ada akses ke hotel-hotel lain di dekatnya. Secara keseluruhan, saya memiliki pengalaman menginap yang berkesan dan akan sangat merekomendasikannya kepada siapa pun yang mencari pengalaman yang nyaman dan menyenangkan. Saya berharap dapat kembali di masa mendatang.

Saya tidak menemukan satu pun kekurangan di hotel ini. Lokasinya sangat strategis, tepat di luar kawasan The Strip. Anda bisa naik monorel dan menikmati pemandangan yang menakjubkan, terutama di malam hari. Monorel memiliki stasiun di hotel. Pemesanan dan check-in mudah. ​​Parkir mandiri 10 dolar per hari. Staf check-in ramah dan membantu. Bahkan, setiap staf sangat membantu. Kamarnya sangat besar, tempat tidur dan bantalnya nyaman. Kamar mandi, kulkas di kamar bagus, pemandangan lapangan golf dan pegunungan yang menakjubkan. Kamarnya sangat bersih. Banyak kafe dan restoran di hotel. Harganya terjangkau, begitu pula barnya. Saya memberi nilai 10/10 untuk hotel ini.

Orleans is an off strip vegas hotel that is currently going through some much needed renovations. They are marketing mobile checkin and mobile room key both of which did not work. The note said I would need to sync my reservation with my Boyd rewards card which the front desk supposed didn't my n request but nothing showed up in the app. The room b itself was comfortable but lacked refrigerator and microwave although most Vegas rooms do. At the prices published online they all should. Lack of TV channels was somewhat problematic when trying to escape the casino. The on-site movie theater and bowling alley did help but if course cost more. The hotel used to provide some coupons to use around the premises during your stay but I did not receive any this stay. I did enjoy Balliwick and Ondori during my stay and found them good and not too pricey. The casino lacks some of the newer slot machines and this trip they seemed to be very tight. Overall the stay was fun.

Hotel ini memiliki lokasi yang bagus, dengan halte bus Deuce tepat di depan pintu; tetapi selain keuntungan yang satu ini, tidak ada keuntungan lainnya. Pertama, ada antrian panjang untuk check-in. Butuh waktu sekitar satu jam untuk mendapatkan kartu kunci untuk masuk ke kamar. Tanpa diduga, saya tidak bisa membuka pintu kamar. Saya harus kembali ke meja depan untuk mendapatkan satu set kartu kunci baru sebelum saya dapat memasuki ruangan dengan lancar. Gerbang tempat parkir sering gagal dibuka dan memerlukan komunikasi interkom untuk membuka gerbang. Tempat parkir mengenakan biaya USD20 per malam. Saat membersihkan kamar, petugas kebersihan meninggalkan sarung tangan di tempat tidur. Saat saya membayar, di tagihan juga terlihat bahwa selain biaya resor, ada juga biaya-biaya yang tidak diketahui asal usulnya. Saya mencari bantuan dari Trip.com (awalnya disebut Biaya Kamar, dan kemudian mereka memberi saya tanda terima lain yang disebut Biaya Penyetokan Ulang Penyegaran). Tanggapan hotel sangat tidak memuaskan dan masalah awalnya tidak terselesaikan.

The casino needs a refresh. The casino floor smelled of cigarette smoke real bad!  Bed uncomfortable. No amenities. No room service. I gambled enough for a month worth of stays. The rewards a joke!!! I checked out after 2 days and checked in somewhere else.