Hotel Dengan Parking di Haryana, India

Hotel was good to stay, hospitality was not that good, staff was not available at time. Food was good. Overall amazing stay.

While the location of Holiday Inn Express Gurugram Sector 50 is incredibly convenient, right inside the Good Earth City Centre mall, the rooms left something to be desired. They were quite small and felt a bit cramped, especially for more than one person. Room service, however, was efficient. Orders arrived quickly and the food quality was surprisingly good for a budget-focused hotel. Overall, if you're looking for a no-frills stay with easy shopping and dining access, it's decent. However, don't expect spacious accommodations or luxurious amenities.

Staff is friendly, location is a bit far from everything. Property needs better scent & sound management. The basement parking is quite smelly.

My experience at this hotel was fantastic. The staff are very friendly and extremely helpful. Special thanks to the restaurant staff(Prateek, Maringo, Rahu) who endured my breakfast experience was top notch. Would definitely choose this hotel again for future stays.

Upgraded room, less breakfast

It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.

We were 2 couples travelling together and we had an excellent stay at this hotel. We were pleasantly greeted by Sanjeev Suri (Airport Supervisor) in the airport itself, while waiting for our luggage! Our welcome and transfer to the hotel was super comfortable in spite of having to walk a long way to get to the transfer vehicles. This was due to the airport having to handle G20 meeting participants. Excellent service was provided to us always at the club lounge by Rohit Singh Bisht (Butler) and your other staff. At breakfast, your Sous Chef Regan Barua Chowdhury went the extra mile to prepare vegan pastries and other delicacies for our vegan sister. Server Dhaiaya was at her best in looking after our every need.

Located in the industrial area of Gurgaon, the hotel environment and service are very good. The surrounding environment shows the Indian characteristics. Very messy. Try not to go out at night.

Hotel is nice room . And restaurant service so nice MR.Sudheer always helpful.

Location a bit far

Hotel was good to stay, hospitality was not that good, staff was not available at time. Food was good. Overall amazing stay.

While the location of Holiday Inn Express Gurugram Sector 50 is incredibly convenient, right inside the Good Earth City Centre mall, the rooms left something to be desired. They were quite small and felt a bit cramped, especially for more than one person. Room service, however, was efficient. Orders arrived quickly and the food quality was surprisingly good for a budget-focused hotel. Overall, if you're looking for a no-frills stay with easy shopping and dining access, it's decent. However, don't expect spacious accommodations or luxurious amenities.

Staff is friendly, location is a bit far from everything. Property needs better scent & sound management. The basement parking is quite smelly.

My experience at this hotel was fantastic. The staff are very friendly and extremely helpful. Special thanks to the restaurant staff(Prateek, Maringo, Rahu) who endured my breakfast experience was top notch. Would definitely choose this hotel again for future stays.

Upgraded room, less breakfast

We were 2 couples travelling together and we had an excellent stay at this hotel. We were pleasantly greeted by Sanjeev Suri (Airport Supervisor) in the airport itself, while waiting for our luggage! Our welcome and transfer to the hotel was super comfortable in spite of having to walk a long way to get to the transfer vehicles. This was due to the airport having to handle G20 meeting participants. Excellent service was provided to us always at the club lounge by Rohit Singh Bisht (Butler) and your other staff. At breakfast, your Sous Chef Regan Barua Chowdhury went the extra mile to prepare vegan pastries and other delicacies for our vegan sister. Server Dhaiaya was at her best in looking after our every need.

Located in the industrial area of Gurgaon, the hotel environment and service are very good. The surrounding environment shows the Indian characteristics. Very messy. Try not to go out at night.

Hotel is nice room . And restaurant service so nice MR.Sudheer always helpful.

Location a bit far

The hotel was excellent, offering an escape from the city's bustle into a little oasis of VIP service and ambiance. This was my second stay, and I always recommend it. While it could use some minor renovations, it remains a fantastic property.

It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.

Next to the hotel is a gas station and a subway station, which is very convenient. Chinese food on the second floor of the hotel tastes good.

The four-star hotel has a five-star standard. The surroundings of the hotel are very good. The breakfast food is good and the surroundings are quiet. The only bad thing is that the sofa on the first floor of the hotel is a bit smelly and overall affordable.

The hotel was ok, the wifi was down and they could not confirm the when it will be up. As my colleagues was there for business trip and wifi was a must.

I had an excellent stay at d elite sarovar hotel! the hospitality was top-notch, and a special mention goes to pankaj and mamta at the main desk, who were incredibly helpful and accommodating. Their warm demeanor and prompt assistance truly made my stay hassle-free. The entire staff was very well-behaved, attentive, and courteous, ensuring a comfortable experience throughout. I highly recommend this hotel for anyone looking for exceptional service and a pleasant stay.

Newly renovated, there is a big smell when you go in, the location is relatively remote, and it is far from the city center. It is not recommended for business or tourism

The inside room is in excellent condition, but the outside hall is experiencing excessive heat, likely due to poor air circulation. It might be worth checking the ventilation system to improve airflow and temperature

The buffet breakfast was good. Room size is average. Swimming pool is very good. They also surprised me with a birthday cake

Good hotel situated near nit circle and close to companies like=kubota and others. Food quality is fairly good. Plus you have many options nearby to eat and shop. Rooms are spacious and clean. Breakfast spread is good.

very nice and clear hotel... the best part is it's near to market. food is also very good. staff is good n very polite

The hotel is excellent, offering great services and a comfortable stay. The staff is very friendly, attentive and always ready to assist with any need. Highly recommended.

Location: is wonderful food : v good. Amenities: seems to available but mostly not maintained. I was made to check in first at room 111. There most things were corrected after check in, however ac was not functioning. Later their maintenance told that it will have to be attended. Simply room condition was not maintained before check in. So they shifted me to another room !22. There again preparation were made after check in. However ac was working, but intercom not functional. Washroom door got stuck at night, which their maintenance person could not attend to. In all hotel has good facility but they are not been taken care as a result stay becomes less comfortable. For such a property.

Property is well maintained. Good location. Hospitality is excellent and nevertheless overall experience was very good. Good food, neat and clean rooms. Staff and owner was very polite and attentive. No problem for families to stay. Near to ambala railway station