The day we checked in at aboujt 5 pm, there was a corporate function and hotel was busy with guests booking in etc. as a result, my
room wasn't ready and the staff (Chinese young man) who checked us in offered us complimentary breakfasts for the three night stay ( we booked
without breakfast). The room given to us had fantastic views of the river and the south china sea and the room was super spacious with
bedroom and coffee making area and clothes hanging section in separate compartment and bathroom was spacious and unlike most hotels
I have stayed, the shower water never leaked out of the shower area to wet the other part of bathroom. Have stayed in Pullman Kuching some
10 years back and was a very good experienced. Keep it up. Location wise, almost in city centre and yet away from the hustle bustle. Very good
seafood restaurants within walking distance and river side walk was good.
There is a choice of three types of pillows and the one I had first night was uncomfortable.
My recent stay at the Pullman Hotel was a pleasant experience overall. The hotel is pretty decent, though it’s clear that it has been in operation for many years. Some parts of the room showed signs of wear and tear. That said, the room was comfortable and functional, providing everything I needed for a relaxing stay.
What truly stood out during my visit was the exceptional service from the staff. They were incredibly helpful, and went above and beyond to accommodate my requests.
It’s worth noting that the hotel is currently undergoing maintenance, so future visitors should expect some noise during the daytime (8 AM–5 PM). While this was slightly noticeable, it didn’t significantly disrupt my stay, as the work was confined to reasonable hours.
Overall, I am happy with my time at the Pullman Hotel. The combination of comfortable accommodations, outstanding service, and the promise of upcoming renovations leaves me optimistic about the hotel’s future. I have no doubt that once the renovations are complete, the Pullman will shine even brighter and continue to provide an excellent experience for its guests. I would gladly return and recommend it to others looking for a reliable and welcoming stay.
Keep up the great work, Pullman team—your dedication to improvement and guest satisfaction is truly commendable!
Hotel near Waterfront,Kuching100% of visitors choose this area
MMeightonine2025.04.03
Booked the family room for 3 nights. The room is spacious and comfortable. We were on the executive floor and has access to the executive lounge for complimentary breakfast and hi tea. Location is good as it's walking distance to padungan and waterfront. lots of eateries nearby. Only a small flaw is the bathroom esp the toilet bowl can be cleaner as we found stains on the toilet bowl. Otherwise all good.
The environment was great, comfortable bed and cleanliness of the overall hotel is top rated. Like the filter drinking water tap so much, easy for travelers. Outside noise filtering is great but room to room sound filtering can improve a little.
Hotel near Waterfront,Kuching100% of visitors choose this area
AAnonymous User2025.04.11
Good hotel, warm welcome from the reception staff, checked in around 11pm, with warm smiles and greetings, professional command of english from the lady.
The lobby looks good, with the calming music.
But up to the floor, cigarette smells also welcoming you, when lift door opened, still need to control and charge penalty to those smokers smoke inside the room.
The bathroom area was in 5-10% brightness near dark, the room lightings also not bright and relax enough, the furnitures are quite run down already, suggest to renovate the lights and the room facilities.
The greetings and hospitality tip top, facilities to be improved.
Overall good one night stay for business traveller.
Keep up the good work.
The staff are friendly and helpful. Very convenient place. Food courts, restaurants and nightclubs are nearby. Very spacious room.
But the water is not clear. It looks contaminated. I had the hesitation to get a shower. See attached picture. The ironing board was very dirty. It's full of stains. The TV operating system wasn't user friendly. It is difficult to use.
Location is abit far from the main town, if you drive that’s ok. Parking lots just infront the hotel that’s secure. We stayed three nights in this hotel, from the second day the toilet was smelly.
Sapa2 mau cari homestay area Samarahan, Stakan, Muara Tuang, boleh cuba homestay ini. Harga murah, homestay tip top, puashati ... Fully furnished & aircond. Next time mau stay sini lagi...👍👍👍😁
got the deluxe queen room. this was my view. had a pleasant stay despite broken lift on the night of check-in but it was immediately fixed the next day. receptionist was responsive when i needed to help with the locked bathroom door early in the morning. thank you! they provide iron at the hall.
Am a frequent Trip.com traveller and found this beatiful hotel in Bintulu during my busines visit. I would recommend this for a number of key factors: 1) Strategic Location 2) Cosy & Comforting Atmosphere 3) Wide spread of Breakfast (and delicious, particularly there Bubur is a must try). I would not dwell on the negatives because they are very irrelevant to address here. Will sure to visit again. Thumbs up 👍
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Ffrom malaysiaGood choice. Third time booking with this hotel for business trip. Come with breakfast, good service for the counter. Worth the price. Good recommendations.
SSzeHowMy recent stay at the Pullman Hotel was a pleasant experience overall. The hotel is pretty decent, though it’s clear that it has been in operation for many years. Some parts of the room showed signs of wear and tear. That said, the room was comfortable and functional, providing everything I needed for a relaxing stay.
What truly stood out during my visit was the exceptional service from the staff. They were incredibly helpful, and went above and beyond to accommodate my requests.
It’s worth noting that the hotel is currently undergoing maintenance, so future visitors should expect some noise during the daytime (8 AM–5 PM). While this was slightly noticeable, it didn’t significantly disrupt my stay, as the work was confined to reasonable hours.
Overall, I am happy with my time at the Pullman Hotel. The combination of comfortable accommodations, outstanding service, and the promise of upcoming renovations leaves me optimistic about the hotel’s future. I have no doubt that once the renovations are complete, the Pullman will shine even brighter and continue to provide an excellent experience for its guests. I would gladly return and recommend it to others looking for a reliable and welcoming stay.
Keep up the great work, Pullman team—your dedication to improvement and guest satisfaction is truly commendable!
AanisleyyaaI really love this resort 😍 everything is superb. The room is spacious and clean. Bed is comfy. Foods are delicious. Pool is big but a bit cloudy. My favourite part is the view. View is insane 😍 i got seaview and mountain view. I really love it !
CCoughfeeThe location itself is very close to the airport. This is perfect who for those who need to catch up with early flight or to have a quick rest after long flight. Although it is near to the airport, suprisingly it is not noisy. You can hardly hear the plane take off or landing noise. For meal, it is located at strategic location where food can be easily reachable by Grab or other food delivery app. The hotel is very clean, quiet and equipped with facilities such as long swimming pool, sauna, gym, common areas, self service laundry and plenty of vending machines. I was lucky enough to be upgraded from superior king room to apartment one bed room. It was totally free due to the hotel overbooked.
Overall it was a great experience and I recommend for this hotel
GGuest UserThe day we checked in at aboujt 5 pm, there was a corporate function and hotel was busy with guests booking in etc. as a result, my
room wasn't ready and the staff (Chinese young man) who checked us in offered us complimentary breakfasts for the three night stay ( we booked
without breakfast). The room given to us had fantastic views of the river and the south china sea and the room was super spacious with
bedroom and coffee making area and clothes hanging section in separate compartment and bathroom was spacious and unlike most hotels
I have stayed, the shower water never leaked out of the shower area to wet the other part of bathroom. Have stayed in Pullman Kuching some
10 years back and was a very good experienced. Keep it up. Location wise, almost in city centre and yet away from the hustle bustle. Very good
seafood restaurants within walking distance and river side walk was good.
There is a choice of three types of pillows and the one I had first night was uncomfortable.
MMeightonineBooked the family room for 3 nights. The room is spacious and comfortable. We were on the executive floor and has access to the executive lounge for complimentary breakfast and hi tea. Location is good as it's walking distance to padungan and waterfront. lots of eateries nearby. Only a small flaw is the bathroom esp the toilet bowl can be cleaner as we found stains on the toilet bowl. Otherwise all good.
GGuest UserThe check in process was smoothly done as it was not a peak season on fasting month. We enjoyed our stay even though it rained a bit. Room size is really spacious for the pool side standard two queen room at 43m2. The view around the hill top suites with Mt Santubong at the back drop was wonderful. The breakfast was okay with some western and continental spread, including Sarawak Laksa. I'm glad the chocolate muffin was not sweet at all, perfect for my kids and myself :)
GGuest UserI recently had the pleasure of staying at your hotel and enjoyed the overall experience. I especially appreciated the spaciousness and comfort of the rooms, which made my stay very pleasant. Additionally, the strategic location of the hotel, with its proximity to nearby shopping malls and easy access to the hospital, was incredibly convenient and added to the overall comfort of my stay.
However, I would like to provide some feedback regarding the buffet breakfast. I noticed that the current selection of breakfast items is somewhat limited. Adding more variety to the menu would greatly enhance the dining experience for guests. Perhaps including more options such as a wider range of fruits, pastries, hot dishes, and local delicacies could cater to diverse tastes and dietary preferences.
Thank you for considering this suggestion. I look forward to experiencing an even more delightful breakfast during my next stay.
Sshirleen bernedette kongThank you for the wonderful hospitality, comfy room & delicious breakfast! ” ” Thank you for a lovely, comfortable stay &excellent hospitality.
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