Hotels With Wifi in Wiltshire, United Kingdom

Excellent reception staff on arrival friendly and helpful, bar was nice and relaxing plenty of places to sit and drink...restaurant looked equally as nice although we didn't eat ...pool looked plenty big and gym facilities looked good to ...we only stayed one night so didn't use everything but I would definitely stay again ...room was a good size bathroom looked a little tired but was nice and clean plenty of towels ect and soap,hand lotion, body wash,shampoo ect was nice for a quick shower before check out.

I would rate this hotel as only average. There are some positives, such as, the breakfast which was very tasty and hot, the comfort of the bed, the shower was powerful and hot and the TV, which allowed me to watch programmes that I wanted. However, the negatives are not so good. These include: - 1. When I booked, I saw nothing mentioned of how the elevator did not operate from lower ground (LG) to upper ground (UG). The only means of getting to the reception, which is on the UG level is by climbing 12 steps. This was totally unacceptable as two of my party are elderly, very frail and have extreme difficulties in ascending and descending stairs. Had we have been advised prior to booking, I am certain we wouldn't have booked. 2. The gentlemen's toilet in the reception has an awful odour as you enter it. 3. On to our designated rooms. We stayed in rooms 527 & 523 (second party). With 527, the air conditioning does not operate and on entry to the room it was particularly stuffy and hot. Moreso, as a safety precaution, and because it is a high level floor, it is not possible to open the windows to allow airing of the room. This just accentuated the discomfort as the room was too warm. The toilet flush pressure was poor and flushed too short. I should leave that to ones imagination. In 523, the hairdryer does not work. 4. One annoying issue; which was not only experienced by us, but also by the patron of room 511; was after we had finished our breakfast and returned to our rooms, none of us could enter due to the key cards being disabled. This was at 1040, and we were prior advised that check out was at 1100. This was corrected by Tracey, who was apologetic and very nice to deal with (which is another positive, of course). All in all, my memory of this stay, which was only for 20 hours, will not be the best experience of a hotel stay that I've ever had, and unless they can correct the negatives very soon, I am sorry to say that I would not recommend to family or friends to stay here.

Very convenient location if u drive, just next to M4. Breakfast is not too bad, can request for vegetarian sausages.

The breakfast is delicious. The location is convenient after visiting Stonehenge, but the reception can provide the basic stuff for us when we check in, for example toothbrush, shaver, so that we don’t need to ask after going to the room

Overall satisfactory , Great location . Room is spacious and receptionist was helpful and polite.

Such a great team, extremely friendly they have just refurbished the rooms and hotel The mocktails were amazing The food is extremely good, I actually invited my local friends down for Dinner and lunch and they were talking about it the next day which is always a good sign. I would definitely stay again the only thing I would say, is the beds/mattress are extremely firm. But everything else is perfect 👌

The view and scenery of the hotel is excellent , is quiet and peaceful and food is very good too. Although the choice of buffet breakfast is limited. The swimming pool provides warm water and also have sauna and steam bath

Staffs are helpful. Hotel room is clean and spacious.

Good 4 star hotel. Great spa and gym . Late check out could be better priced.

The location is super good, close to the cathedral, and the service standards of chain hotels are met. The disadvantage is that there is no elevator. The advantage is that the environment of the breakfast room is really good, and it takes a little longer to cook breakfast every time.